Top 355 Answering service manager Jobs in Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- Hotel
13d
Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
- $115,000 - $145,000 a year
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
Career Advancement Instructor
Godman Guild Association —Columbus, OH
- From $55,000 a year
- Weekends as needed
- Classroom
- Computer literacy
- English
Quick Apply
3d
Patient Service Representative
quantum-health —Dublin, OH
- From $19 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Member Concierge/ Receptionist/Manager
Hammer & Nails Grooming Shop For Guys —Columbus, OH
- $22 - $24 an hour
- 8 hour shift
- Hospitality
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
.com Human Resource Clerk
Sam's Club —Groveport, OH
- $24.95 - $28.45 an hour
- High school
- Word processing
- Writing skills
- Paid jury duty
- Disability insurance
12d
Part-time Express Clinic Evening Patient Access Representative
Equitas Health, Inc. —Columbus, OH
- $18.13 - $21.78 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
Client Service Manager
ClearCourse Wealth Advisors —Columbus, OH
- $80,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Salesforce
- Paid holidays
- 401(k)
Quick Apply
Call Center-Guest Recovery Representative
City Barbeque, LLC —Dublin, OH
- $16.00 - $16.50 an hour
- Part-time
- Serving
- Word processing
- In-person
Quick Apply
Human Resources Assistant
Everlight Solar —Columbus, OH
- $30,000 - $40,000 a year
- Full-time
- Remote
- Background check
- 18 years or older
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
- $22 - $25 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
7d
Patient Access Admitting
Nationwide Children's Hospital —Columbus, OH
- Part-time
- CPR Certification
- Inpatient
- High school diploma or GED
Business Office Associate - Part Time
CarMax —Columbus, OH
- $15.50 - $30.70 an hour
- Part-time
- Dealership
- Mentoring
- Organizational skills
Workplace Experience Coordinator - Training Facility
CBRE —Columbus, OH
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Call Center Agent
Equitas Health, Inc. —Columbus, OH
- $17.79 - $22.21 an hour
- Weekends as needed
- Microsoft Outlook
- High school
- Research
- Paid holidays
- Dental insurance
Quick Apply
Homecare Service / Referral Coor-Homecare Administration
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Experience equivalent to degree accepted
- Computer skills
- Business
Front Desk Receptionist -Franklinton
Base Camp Recovery Center —Columbus, OH
- $18 an hour
- Full-time
- Ability to walk for extended periods
- HIPAA
- Clinic
Quick Apply
Healthcare Services Coordinator
ProScan Imaging, LLC —Columbus, OH
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
- Weekends as needed
- Computer literacy
- Hotel
- Ability to sit for extended periods
- Commuter assistance
- Dental insurance
Human Resources Manager (Vacancy)
City of Columbus —Columbus, OH
- $42.64 - $63.94 an hour
- Full-time
- Mid-level
- Office
- Master's degree
- Wellness program
- Disability insurance
3d

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Guest Services Supv

Le Meridien Columbus, The Joseph -
Columbus, OH

Apply Now

Job Details

Full-time
13 days ago

Qualifications

Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Le Meridien Columbus, The Joseph

Overview:

The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Highgate Hotel hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the service express and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.

Qualifications:

High School diploma or equivalent required.
At least 2 to 3 years of progressive experience in a hotel or a related field required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Apply Now

Refine Your Search

answering service manager jobs in columbus

Guest Services Supv

Director of Northwest Regional Emergency Communications Center (NRECC)

Career Advancement Instructor

Patient Service Representative

Member Concierge/ Receptionist/Manager

.com Human Resource Clerk

Part-time Express Clinic Evening Patient Access Representative

Client Service Manager

Call Center-Guest Recovery Representative

Human Resources Assistant

Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)

Patient Access Admitting

Business Office Associate - Part Time

Workplace Experience Coordinator - Training Facility

Call Center Agent

Homecare Service / Referral Coor-Homecare Administration

Front Desk Receptionist -Franklinton

Healthcare Services Coordinator

Full-Time PBX - Telephone Operator

Human Resources Manager (Vacancy)

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