Top 770 Application & verification specialist Jobs in Columbus

Call Center Verification Specialist
Equitas Health, Inc. —Columbus, OH
- $20.43 - $24.52 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Dental insurance
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Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
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Application & Verification Specialist
OCCRRA —Columbus, OH
- $42,000 - $46,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
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1d
Electronic Visit Verification Program Specialist (Medicaid Health Systems Specialist)
State of Ohio - Medicaid —Columbus, OH
- $36.01 an hour
- Full-time
- Research
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Health Informatics Specialist I- Hybrid - Delaware, Penn, Maryland
Trinity Health —Delaware, OH
- $75,592 - $113,389 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
Technology Integration Specialist
Groveport Madison School District —Groveport, OH
- $55,746.46 - $83,111.00 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
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8d
Senior Robotic Metrology Specialist
Path Robotics —Columbus, OH
- Extended hours
- Ability to walk for extended periods
- Data analysis skills
- Travel
- Paid parental leave
- Dental insurance
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Robotic Operations Support Specialist, weekend shift
Path Robotics —Columbus, OH
- $60,000 - $72,000 a year
- Full-time
- Spanish
- Customer service
- Bachelor of Science
- Health savings account
- Health insurance
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Leasing Specialist / Senior Leasing Specialist
Tenle, LLC —Columbus, OH
- $20 - $30 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
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6d
Pharmacy System Specialist - Nutrition & Compounding
B. BRAUN MEDICAL (US) INC —Columbus, OH
- $85,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Driver's License
- Health insurance
- 401(k)
12d
Automotive Window Tint Technician - Professional Experience Required - Sign on bonus
Tint World —Columbus, OH
- $52,000 - $100,000 a year
- Overtime
- Background check
- Clean driving record
- Dealership
- Paid training
- Relocation assistance
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Licensed Professional Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Professional Appliance Installation Technician (Cargo Van Owner)
Direct Connect Connections —Columbus, OH
- $1,450 - $1,650 a week
- Weekends as needed
- Background check
- Clean driving record
- 5 years
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Tooling Sales Specialist
Amada America, Inc. —Columbus, OH
- $46,080 a year
- Computer literacy
- Mid-level
- Travel
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Licensed Professional Counselor
Headway —Columbus, OH
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Leasing Specialist/Assistant Manager
Barrington Group Inc —Columbus, OH
- $21 - $23 an hour
- Weekends as needed
- Mid-level
- In-person
- Marketing
- Health savings account
- Health insurance
Quick Apply
12d
Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
- From $20 an hour
- Full-time
- Background check
- Classroom
- Applied behavior analysis
- Health savings account
- Health insurance
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Procurement Specialist
Columbus Regional Airport Authority —Columbus, OH
- $65,000 - $80,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
Quick Apply
13d
Noregon Sales Professional
Noregon Systems Inc —Columbus, OH
- Extended hours
- Background check
- Dealership
- Computer literacy
Quick Apply
Maintenance Specialist
Novolex —Columbus, OH
- $29.45 - $36.50 an hour
- Urgently hiring
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance

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Call Center Verification Specialist

Equitas Health, Inc. -
Columbus, OH

Quick Apply

Job Details

$20.43 - $24.52 an hour

Benefits

Paid holidays
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Working with LGBTQ+ individuals
Medicare
Dental insurance
Employee relationship building
High school diploma or GED
Medicaid health insurance
Driver's License
Cultural competency
Medicaid

Full Job Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

HOURLY RATE: $20.43-$ 24.52

BENEFITS:

PTO
Vision
Dental
Health
401k
Sick time
Paid Holidays

POSITION SUMMARY:
Reporting to the Shared Service Manager, the Verification Specialist is a member of the Call Center team and is responsible for completing pre-service patient registration, insurance verification, and other requests before scheduled appointments. This role works closely with scheduling staff through warm call transfers to ensure a seamless patient experience. Key responsibilities include maintaining accurate patient demographic and insurance information, verifying eligibility and benefits, and other various tasks to ensure efficient patient service. Through timely, patient-focused communication, this position supports service quality, operational efficiency, and revenue cycle performance.

ESSENTIAL JOB FUNCTIONS:
Essential job functions include, but are not limited to, managing inbound and outbound call center interactions to complete patient pre-registration before scheduled services and demonstrating an understanding of medical, dental, and behavioral health insurance, including coordination of benefits. This role is responsible for collecting and accurately entering patient demographic and insurance information. The specialist verifies insurance eligibility and benefits using available systems to confirm coverage before the patient visits. Also, conducts basic eligibility screenings by gathering required information and/or documentation for potential assistance referrals. In addition, this role requires providing excellent customer service, maintaining accurate documentation, and meeting established productivity and quality standards.

MAJOR AREAS OF RESPONSIBILITIES:

Receive warm transfers from scheduling team members within the Call Center
Manage inbound and outbound calls related to pre-registration activities
Maintain adherence to Call Center performance standards, including call handling time, availability, and quality metrics
Utilize call scripts and workflows to ensure consistency and compliance
Conduct pre-registration for scheduled patients during live calls or via outbound outreach
Accurately collect and verify patient demographic information
Update patient records in the electronic health record (EHR) system in real time

Obtain and document complete insurance information, including primary and secondary coverage
Verify eligibility and benefits using payer portals, clearinghouses, or EHR tools
Identify and document copayments, deductibles, and coverage limitations
Escalate complex or unresolved insurance issues to appropriate resources
Review assigned workqueue(s) daily to ensure timely completion

Coordinate referrals regarding financial assistance programs, payment expectations, and next steps to financial counseling, when appropriate
Deliver a high level of customer service in a fast-paced Call Center environment
Communicate clearly, professionally, and empathetically with patients
Ensure compliance with HIPAA and patient confidentiality standards
Ensure all required documentation is complete, accurate, and entered in a timely manner
Follow standardized operating procedures, workflows, and scripting
Participate in educational training/activities and attend all staff meetings
Perform other duties for Call Center Department including patient collection
Other duties as assigned

EDUCATION/LICENSURE:

High school diploma or GED is required.

Knowledge, Skills, Abilities and other Qualifications:

2-3 + years’ experience with healthcare insurance plans, eligibility and benefits (Commercial, Medicare, Medicaid) required.
Experience with EPIC or other Electronic Health Record preferred.
Understanding of HIPAA compliance
Strong customer service skills, particularly in a Call Center or high-volume phone environment
Ability to manage multiple systems while on live calls
Excellent verbal communication and active listening skills
Strong attention to detail and accuracy
Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
Work well under pressure and possess the ability to be flexible.
Must be able to establish and maintain professional, productive and courteous interactions with employees that promote positive teamwork, as well as with constituents of the organization. This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others, and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor.
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Ability to maintain confidentiality.
Regular and predictable attendance is required.
Must have reliable transportation and valid driver’s license.
Ability to meet performance expectations in a metric driven environment

OTHER INFORMATION:

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

application & verification specialist jobs in columbus

Call Center Verification Specialist

Help Desk Support Specialist

Application & Verification Specialist

Electronic Visit Verification Program Specialist (Medicaid Health Systems Specialist)

Health Informatics Specialist I- Hybrid - Delaware, Penn, Maryland

Technology Integration Specialist

Senior Robotic Metrology Specialist

Robotic Operations Support Specialist, weekend shift

Leasing Specialist / Senior Leasing Specialist

Pharmacy System Specialist - Nutrition & Compounding

Automotive Window Tint Technician - Professional Experience Required - Sign on bonus

Licensed Professional Counselor

Professional Appliance Installation Technician (Cargo Van Owner)

Tooling Sales Specialist

Licensed Professional Counselor

Leasing Specialist/Assistant Manager

Behavior Specialist

Procurement Specialist

Noregon Sales Professional

Maintenance Specialist

I want to receive the latest job alert for application & verification specialist in columbus

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