Top 31 Associate director, retail operations illini union Jobs in Columbus

Associate Director Shared Services
Equitas Health, Inc. —Columbus, OH
- $98,500 - $118,200 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Dental insurance
- Paid time off
Quick Apply
8d
Associate Director, Biomarker Science
Sarepta Therapeutics —Columbus, OH
- $152,800 - $191,000 a year
- Full-time
- Hybrid work
- Doctor of Philosophy
- US work authorization
- Senior level
13d
Associate Director, Formulation Development
Hikma Pharmaceuticals PLC —Columbus, OH
- Full-time
- Master's degree
- 8 years
- Doctor of Philosophy
- Paid parental leave
- Paid holidays
Associate Director of Clinical Services and Escalation
THE VILLAGE NETWORK —Columbus, OH
- $71,327 - $76,905 a year
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Paid holidays
- Paid time off
Associate Director of Case Management
THE VILLAGE NETWORK —Columbus, OH
- $67,609 - $76,905 a year
- Full-time
- Microsoft Outlook
- Residential
- Master's degree
- Paid holidays
- Paid time off
Associate Director - Personal Insurance Product Management, Telematics
The Hartford —Columbus, OH
- $107,600 - $161,400 a year
- Full-time
- Hybrid work
- 7 years
- Research
- Office
10d
Associate Director, International Project Logistics
Anduril Industries —Ashville, OH
- $143,000 - $191,000 a year
- Email
- Master's degree
- 8 years
- Analysis skills
Quick Apply
11d
Infrastructure & Capital Projects- Associate Director, ANS
Logic —Columbus, OH
- $175,000 - $200,000 a year
- Full-time
- Mentoring
- US work authorization
- Military encouraged
Assistant Director & Associate Actuary
The Hartford —Columbus, OH
- $113,200 - $169,800 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Firm Enterprise Solutions Associate Director, Controllership
Deloitte —Columbus, OH
- $118,700 - $218,600 a year
- Full-time
- CPA
- Office
- Finance
7d
Associate Director- Portfolio Management- Asset Backed Finance
Huntington Bank —Columbus, OH
- Full-time
- 5 years
- Data analysis skills
- Office
Assistant/Associate Professor - Clinical track, General Practice Residency Director
The Ohio State University —Columbus, OH
- Email
- Background check
- Pass drug screening
- University
- Health insurance
- Dental insurance
Physician or Physician Scientist Associate Section Director for Research, Advanced Cardiac Arrhythmias and Electrophysiology Section (Open Rank/Track Faculty)
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Medicine
- BC/BE
- Health insurance
- Dental insurance
4d
Client Relationship Marketing Associate Director
Accenture —Columbus, OH
- $150,900 - $369,800 a year
- Full-time
- Remote
- Marketing
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
21h
SAP Solution Architect Associate Director
Accenture —Columbus, OH
- $150,900 - $434,000 a year
- Full-time
- Hybrid work
- 5 years
- Microsoft Office
- Mentoring
- Paid holidays
- Disability insurance
Firm Enterprise Solutions Associate Director, Client Account Management
Deloitte —Columbus, OH
- $118,700 - $243,700 a year
- Full-time
- Microsoft Excel
- Office
- Bachelor's degree
6d
Associate Director, Revenue Operations (Remote US)
Directive —Columbus, OH
- Email
- Remote
- 5 years
- Presentation skills
- Mentoring
- Paid parental leave
- Paid holidays
3d
Associate Director, Water-Wastewater
Prime AE Group Inc —Columbus, OH
- $150,000 - $200,000 a year
- Full-time
- Bachelor of Science
- 3 years
- Master's degree
Service Account Lead Associate Director - Residential Offering Lead
Accenture —Columbus, OH
- $150,900 - $413,600 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Residential
- Paid holidays
- Disability insurance
Business Practitioner - Agentic AI Sr Manager/Associate Director
Accenture —Columbus, OH
- Full-time
- Hybrid work
- 6 years
- US work authorization
- Military encouraged
- Paid holidays
- Disability insurance

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associate director, retail operations illini union jobs near columbus

Associate Director Shared Services

Equitas Health, Inc. -
Columbus, OH

Quick Apply

Job Details

$98,500 - $118,200 a year
8 days ago

Benefits

Dental insurance
Paid time off
Vision insurance
Loan forgiveness

Qualifications

Driver's License
Cultural competency

Full Job Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

SALARY: $98,500-$118,200

BENEFITS:

PTO
Vision
Dental
Health
401k
Sick time

Public Service Loan Forgiveness (PSLF)

POSITION SUMMARY:
The Associate Director of Shared Services provides organization-wide operational oversight for centralized healthcare support functions, including Call Center Operations, Referrals, Prior Authorizations, Pre-Registration, and other ancillary shared services. This role is responsible for developing and executing strategies that improve patient access, optimize workflows, enhance operational efficiency, and support exceptional patient experiences across Equitas Health.

The Associate Director serves as a leader for access-related operations, including template management, access analytics, regulatory compliance, quality improvement initiatives, and process standardization. This position collaborates closely with clinical, operational, and shared services director to align provider capacity with patient demand, improve patient throughput, reduce delays in care, and ensure effective service delivery across health centers and ancillary departments.

The Associate Director is accountable for achieving key performance metrics, supporting organizational growth initiatives, maintaining compliance with applicable regulatory requirements, and leading teams in the delivery of high-quality, patient-centered services.

ESSENTIAL JOB FUNCTIONS:

Providing leadership, supervision, coaching, and performance management for Shared Services staff and leaders.
Building collaborative relationships with internal and external stakeholders.
Utilizing computer applications and automated systems, including Epic (EMR), Microsoft Office applications, reporting platforms, and analytics tools.
Traveling between organizational locations as needed and maintaining reliable transportation.
Driving process improvement initiatives and organizational standardization efforts.
Monitoring operational, quality, access, and compliance metrics and implementing corrective actions as needed.
Supporting organizational growth, provider onboarding, and service expansion initiatives.
Analyzing operational data and translating findings into actionable recommendations for leadership.

MAJOR AREAS OF RESPONSIBILITIES:

Provide leadership, coaching, and performance oversight across all access functions
Lead the development and execution of system-wide access strategies
Align call center, referral, authorization, and pre-registration functions under a unified access model
Identify opportunities to improve patient throughput, reduce delays, and enhance patient experience
Partner with clinical leadership to align provider capacity with patient demand
Ensure templates are optimized for access, utilization, and operational efficiency
Oversee all access-related datasets and reporting
Define and monitor key metrics such as: Days to third next available appointment, Template utilization and fill rates, Access lag and capacity gaps
Translate data into actionable insights for leadership and operational teams
Drive standardization across all access-related workflows
Partner with IT and shared services teams to improve systems and reporting tools
Implement best practices across scheduling, intake, and access management
Serve as the bridge between operations, clinical leadership, and workgroups/subcommittees
Support growth initiatives, provider onboarding, and service expansion
Act as the senior escalation point for access-related challenges
Identify opportunities to improve patient throughput, reduce wait times and delays, and enhance the overall patient experience.
Other duties as assigned

EDUCATION/LICENSURE:

Bachelor’s degree or equivalent experience required
5-8 + years in patient access, scheduling or healthcare operations
Experience managing provider templates and access analytics
Demonstrated leadership in process improvement and operational strategy

Knowledge, Skills, Abilities and other Qualifications:

Strategic thinking and execution
Advanced analytics and data interpretation
Healthcare access optimization expertise
Stakeholder influence and leadership
Process design and governance
Experience with EPIC or other Electronic Health Record
Proficiency with Microsoft Office (Access, Excel, Word and Outlook).
Must have sensitivity to, interest in and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence and interest in working with persons of the transgender community or non-gender conforming community.
Regular and predictable attendance is required.
Must have reliable transportation and valid driver’s license.

OTHER INFORMATION:

Background and reference checks will be conducted. In accordance with Equitas Health’s Drug-Free Workplace Policy, pre-employment drug testing will be administered. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. EOE/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

associate director, retail operations illini union jobs in columbus

Associate Director Shared Services

Associate Director, Biomarker Science

Associate Director, Formulation Development

Associate Director of Clinical Services and Escalation

Associate Director of Case Management

Associate Director - Personal Insurance Product Management, Telematics

Associate Director, International Project Logistics

Infrastructure & Capital Projects- Associate Director, ANS

Assistant Director & Associate Actuary

Firm Enterprise Solutions Associate Director, Controllership

Associate Director- Portfolio Management- Asset Backed Finance

Assistant/Associate Professor - Clinical track, General Practice Residency Director

Physician or Physician Scientist Associate Section Director for Research, Advanced Cardiac Arrhythmias and Electrophysiology Section (Open Rank/Track Faculty)

Client Relationship Marketing Associate Director

SAP Solution Architect Associate Director

Firm Enterprise Solutions Associate Director, Client Account Management

Associate Director, Revenue Operations (Remote US)

Associate Director, Water-Wastewater

Service Account Lead Associate Director - Residential Offering Lead

Business Practitioner - Agentic AI Sr Manager/Associate Director

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