Top 15 Back line collections manager Jobs in Columbus

Back Line Collections Manager
defi AUTO LLC —Columbus, OH
- $52,158 - $65,000 a year
- Full-time
- Research
- Bachelor's degree
- Business Administration
- Travel reimbursement
Quick Apply
Compliance Manager
Mission Lane —Columbus, OH
- $129,000 - $140,000 a year
- Full-time
- Remote
- 6 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Machine Technician
Astemo —Sunbury, OH
- Overtime
- Word processing
- Computer literacy
- Mid-level
Tube Lathe Tech Specialist
Astemo —Sunbury, OH
- Overtime
- Word processing
- Computer literacy
- Mid-level
Sales Associate III
Sunbury - Kate Spade —Columbus, OH
- $15.00 - $19.50 an hour
- Part-time
- English
- Mid-level
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
1d
Operations Leader - Specialty Finance
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Background check
- Office
- Finance
- Paid holidays
- Disability insurance
Weld Technician
Astemo —Sunbury, OH
- Overtime
- Word processing
- Mid-level
- 1 year
Luxury Jewelry Sales Associate, Studio and Events (Dublin/Columbus)
Jewelry by Catherina —Columbus, OH
- $16 - $19 an hour
- Temporary
- US work authorization
- In-person
- Ability to stand for extended periods
- Employee discount
- Flexible schedule
Quick Apply
11d
Membership Growth Consultant
Chen Medical Associates —Columbus, OH
- $38,509 - $55,013 a year
- Full-time
- Microsoft Outlook
- Marketing
- Word processing
- Opportunities for advancement
9d
Supervisor I
Sunbury - Kate Spade —Columbus, OH
- $16.00 - $24.75 an hour
- Weekends as needed
- Microsoft Outlook
- English
- Mid-level
- Commuter assistance
- Paid parental leave
Senior SCADA/ I&C Professional Engineer - #2917
Wade Trim —Columbus, OH
- Full-time
- Hybrid work
- Construction site
- 11+ years
- Office
- Wellness program
- Disability insurance

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Back Line Collections Manager
defi AUTO LLC —Columbus, OH
Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire. Bachelor’s Degree in Business Administration or related…
$52,158 - $65,000 a year
Quick Apply
Compliance Manager
Mission Lane —Columbus, OH
You can hold your own in a conversation about AI-driven collections models or evolving contacting strategies. Professional certification: CRCM and/or CAMS.
$129,000 - $140,000 a year

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back line collections manager jobs near columbus

Back Line Collections Manager

defi AUTO LLC -
Columbus, OH

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Job Details

Full-time
$52,158 - $65,000 a year

Benefits

Travel reimbursement

Qualifications

Debt collection phone call
Customer communication
Staff supervision
Report writing
Compliance with loan regulations
Loan collections
Team supervision
Budget control
Regulatory compliance
Performance management
Customer inquiry handling
Bachelor's degree
Debt collection skip tracing
Forecasting
Leading team collaboration initiatives
Budget preparation
Outbound calling
Legal compliance
Team motivation (leadership skill)
General management
Organizational budget management
Bankruptcy

Full Job Description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.

Position Purpose:

The Back Line Collections Manager will be responsible for a team that processes customer service transactions associated with the auto loan and lending business.

Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Own the Collections Dept from end-to-end processing
Enhance productivity and streamline processing to achieve at least 10% improvement year over year.
Take ownership of new and existing client scope of services and deliver a level of service quality that exceeds our clients’ expectations.
Hire and retain top talent (as measured by the defi SOLUTIONS hiring scorecard) to achieve less than 15% voluntary attrition rate. Develop and manage talent and have a production ready successor.
Demonstrate leadership and self-sufficiency by leading client or internal projects from inception to completion with little or no supervision.
Perform staff coaching a minimum of 30% of time as a priority of job function.
Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire.
Ability to create and follow policy and procedures 100% of the time.
Respond to client inquiries within 24 hours.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Qualifications:

Bachelor’s Degree in Business Administration or related field
Job Related Experience: 5 - 8 years
Management Experience: 3 - 5 years

Preferred Qualifications:

Certified Regulatory Compliance Manager (CRCM) designation a plus.
ISO certified (2001:2018)

Additional Eligibility Requirements:

Ability to solve problems based upon researching and analyzing information before recommending/selecting the appropriate solution.
General responsibilities and objectives are assigned with considerable latitude for defining actions and setting priorities. Generally, results and outcomes are reviewed, rather than work in progress.
Ability to make innovations, which affect this job and suggests changes to the immediate supervisor that affect other related job.
Ability to compose and/or interpret internal and/or external business letter, memos, reports, may require understanding and explanation, of policies and procedures to others, both internal and external to defi SOLUTIONS.
Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques.
Indirect automotive finance industry knowledge a plus.
Knowledge of repossession and bankruptcy proceedings.
Ability to manage time effectively and multi-task.
Ability to set and monitor individual goals as well as motivate employees.
Excellent communication, leadership, organizational and interpersonal skills.
Working knowledge of Microsoft Office products a plus.
Experience with budgeting and staff forecasting.
Inbound / Outbound Dialer strategy knowledge
Knowledge of repossession management, insurance filing and pre-paid product cancelation preferred

Travel Required:

Less than 10% travel

Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.

Quick Apply

Refine Your Search

back line collections manager jobs in columbus

Back Line Collections Manager

Compliance Manager

Machine Technician

Tube Lathe Tech Specialist

Sales Associate III

Operations Leader - Specialty Finance

Weld Technician

Luxury Jewelry Sales Associate, Studio and Events (Dublin/Columbus)

Membership Growth Consultant

Supervisor I

Senior SCADA/ I&C Professional Engineer - #2917

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