Top 854 Bank customer Jobs in Columbus

Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
Quick Apply
Assistant Property Manager
Harbor Group Management Company —Westerville, OH
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
5d
Concessions Stand Attendant, Nationwide Arena
Delaware North —Columbus, OH
- $15 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
- Employee discount
- Flexible schedule
3d
Customer Service Associate I
Cass Information Systems Inc. —Columbus, OH
- Overtime
- Hybrid work
- Writing skills
- Research
- Office
Transaction Specialist I
JPMorganChase —Westerville, OH
- Full-time
- Basic math
- Office
- Entry level
- Health insurance
- Tuition reimbursement
10d
Client Support Desk Analyst
defi AUTO LLC —Columbus, OH
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
13d
Technical Support Specialist
The Christian and Missionary Alliance —Reynoldsburg, OH
- $55,000 - $63,000 a year
- Weekends as needed
- Mid-level
- Travel
- Paid jury duty
- Health savings account
14d
EFT Processor II
Northwest Bank —Columbus, OH
- Full-time
- Mid-level
- Finance
- Business Administration
Quick Apply
Front Office Clerk
Olshan Properties —Columbus, OH
- $16.50 an hour
- Full-time
- Computer literacy
- Basic math
- No experience needed
Quick Apply
Fraud Analyst
Northwest Bank —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
5d
Player Services Cashier - PT
Hollywood Casino at Columbus —Columbus, OH
- Part-time
- High school diploma or GED
- 21 years or older
- Guest services
- Health insurance
- Paid time off
Retail Lending Administrative Assistant
Northwest Bank —Columbus, OH
- Full-time
- Marketing
- Word processing
- Research
Quick Apply
Retail Sales Associate
Vuori, Inc —Columbus, OH
- $15 - $18 an hour
- Part-time
- Merchandising
- Organizational skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Patient Services Associate- Internal Medicine- Hilliard
Ohio State University Physicians —Hilliard, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- Internal Medicine
- High school diploma or GED
- Wellness program
- Paid holidays
10d
Financial Analyst (20017971)
State of Ohio - Rehabilitation & Correction - Operation Support Center —Columbus, OH
- $26.54 an hour
- Online Application
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
3d
Customer Experience Specialist, Home Lending
Upstart Network, Inc. —Columbus, OH
- $25.48 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Travel
- Health savings account
- Employee stock purchase plan
6d
Patient Services Associate- Internal Medicine
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- Internal Medicine
- High school diploma or GED
- Wellness program
- Paid holidays
Risk Systems Analyst
Heartland Bank —Whitehall, OH
- System design
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
Reporting Services Specialist I
Northwest Bank —Columbus, OH
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
Full-Time Teller
Telhio Credit Union —Reynoldsburg, OH
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply

I want to receive the latest job alert for bank customer in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

bank customer jobs near columbus

Customer Service Representative jobs in Columbus, OH

Fraud Analyst jobs in Columbus, OH

Assistant Property Manager jobs in Westerville, OH

Internal Medicine Physician jobs in Columbus, OH

Administrative Assistant jobs in Columbus, OH

Office Clerk jobs in Columbus, OH

Financial Analyst jobs in Columbus, OH

Service Technician jobs in Columbus, OH

Support Analyst jobs in Columbus, OH

Customer Experience Specialist jobs in Columbus, OH

Retail Sales Associate jobs in Columbus, OH

Internal Medicine Physician jobs in Rapid City, SD

Internal Medicine Physician jobs in Corona, CA

Northwestern Medicine Patient Liaison jobs in Chicago, IL

Internal Medicine Physician jobs in Weston, FL

Nuclear Medicine jobs in Lexington, KY

Internal Medicine Physician jobs in Broward County, FL

Nuclear Medicine jobs in Milwaukee, WI

Customer Service Representative jobs in Dubuque, IA

Remote Customer Service jobs in West Virginia

Senior Client Relationship Representative

First Merchants Bank -
Columbus, OH

Quick Apply

Job Details

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

MLO License
Financial sales
High school diploma or GED
Decision making
Financial product expertise

Full Job Description

First Merchants is seeking a Senior Customer Relationship Representative to join our team! This position is responsible for delivering a high quality and meaningful customer service experience by accurately completing bank transactions, opening accounts, and processing loan applications, as well as identifying products and services to meet the current and future financial needs of bank clients. They are responsible for meeting or exceeding established individual and team sales goals, as well as ensuring service metrics achieve the strategic and tactical goals of the organization.

As part of this role you will:

Customer Experience and Relationship Management
- Deliver a consistently exceptional client experience by managing complex service and relationship needs in a fast-paced, relationship-focused banking center environment.
- Serve as a trusted advisor by conducting in-depth conversations to understand clients’ financial situations and recommend integrated solutions across multiple product lines.
- Act as a point of escalation for advanced client inquiries and service issues, ensuring timely, accurate resolution and appropriate follow-through.
- Proactively strengthen client relationships by leveraging service insights and feedback to build loyalty, retention, and advocacy.
- Maintain accurate and complete client records to support effective relationship building and nurturing.
Operational Excellence
- Perform and oversee complex monetary and non-monetary transactions, ensuring
  accuracy, efficiency, and adherence to internal controls.
- Complete operational responsibilities including balancing cash, teller systems (TCR),
  vault, ATM, and branch transactions as needed.
- Process and review higher-risk or more complex client requests in accordance with policy, including stop payments, exceptions, and account maintenance activities.
- Support overall banking center operational integrity by identifying trends, exceptions, or risks and escalating as appropriate.
- Ensure daily security procedures and operational standards are followed consistently.
Sales and Business Development Leadership
- Lead by example in achieving individual sales goals while actively supporting banking center scorecard performance.
- Conduct advanced guided conversations to identify opportunities to deepen client
  relationships through deposits, lending, digital tools, and referrals.
- Open new consumer and business accounts and process loan applications with a high degree of accuracy and knowledge.
- Drive effective onboarding by ensuring clients are enrolled in appropriate digital banking services and completing required follow-up activities.
- Actively engage in teleconsulting activities, including outbound call blocks and call nights to support individual and team performance.
- Utilize CRM and sales tools to document activity, manage pipelines, and support incentive plan requirements.
- Partner with internal product specialists and refer clients to merchant services, treasury management, mortgage, and investment partners as appropriate.
Team Collaboration and Leadership
- Serve as a senior resource within the banking center, providing guidance and informal coaching to Client Relationship Representatives and Service Associates.
- Support execution of the sales management process through participation in huddles, meetings, coaching conversations, and skill development activities.
- Assist the Banking Center Manager with operational reviews, audits, branch balancing, and workflow optimization.
- Support associate problem resolution and procedural inquiries, reinforcing consistent service and sales standards.
- Senior Client Relationship Representatives will serve as Banking Center Mentors and
  support onboarding and development of new hires.
Risk Management and Compliance
- Ensure adherence to all regulatory, compliance, and information security requirements, including BSA, OFAC, CIP, EDD, and related reporting standards.
- Exercise sound judgment in identifying, escalating, and documenting risk-related
  concerns.
- Complete required training and maintain strong working knowledge of regulatory,
  operational, and product updates.

To be successful in this position, we require the following:

High school diploma or equivalent (GED).
A minimum of one (1) year of banking, sales, or related experience and a minimum of six (6) months of experience selling products or services.
This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
Ability to obtain Notary Public designation.
Ability to multi-task in a fast-paced environment.
In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:

Prior banking experience.
Ability to sell and cross-sell bank products and services.

First Merchants offers the following:

Base Pay PLUS Bonuses
Medical, Dental and Vision Insurance
401k
Health Savings and Flexible Spending Accounts
Vacation/Sick Time
Paid Holidays
Paid Parental Leave
Tuition Reimbursement
Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

bank customer jobs in columbus

Senior Client Relationship Representative

Assistant Property Manager

Concessions Stand Attendant, Nationwide Arena

Customer Service Associate I

Transaction Specialist I

Client Support Desk Analyst

Technical Support Specialist

EFT Processor II

Front Office Clerk

Fraud Analyst

Player Services Cashier - PT

Retail Lending Administrative Assistant

Retail Sales Associate

Patient Services Associate- Internal Medicine- Hilliard

Financial Analyst (20017971)

Customer Experience Specialist, Home Lending

Patient Services Associate- Internal Medicine

Risk Systems Analyst

Reporting Services Specialist I

Full-Time Teller

I want to receive the latest job alert for bank customer in columbus

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected