Top 7 Billing customer service representative Jobs in Columbus

Patient Accounts Representative - Customer Service
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
Customer Service Specialist, Patient Accounts
Orthopedic One —Westerville, OH
- Full-time
- Medical office experience
- Research
- High school diploma or GED

More jobs to discover

Find similar jobs that you might be interested in.

Pharmaceutical Production Technician - 2nd Shift 345pm to 1215am
Safecor Health —Columbus, OH
The packaging technician position is also responsible for maintaining the packaging equipment for daily use, including cleaning and general equipment…
$19 - $20 an hour
5d
Pharmaceutical Production Technician - Wednesday - Saturday 5am - 330pm
Safecor Health —Columbus, OH
The packaging technician position is also responsible for maintaining the packaging equipment for daily use, including cleaning and general equipment…
5d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Patient Accounts Representative - Customer Service
Nationwide Children's Hospital —Columbus, OH
The ability to do data entry and work a calculator. Assists patients and families with billing inquiries, resolves disputes, and collects payments for hospital…
Customer Service Specialist, Patient Accounts
Orthopedic One —Westerville, OH
Engage with patients in various platforms including EMR portal messages, telephone calls, and in face-to-face communication. High school diploma/GED required.

Show more jobs in cities nearby

I want to receive the latest job alert for billing customer service representative in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

billing customer service representative jobs near columbus

Customer Service Representative jobs in Westerville, OH

Patient Accounts Representative jobs in Columbus, OH

Work From Home Customer Service jobs in Raleigh, NC

Customer Service Representative Remote jobs in Rancho Cucamonga, CA

Customer Service Representative jobs in Mount Vernon, NY

Customer Service Representative jobs in Memphis, TN

Work From Home Customer Service jobs in Arlington, TX

Customer Service Representative jobs in Joplin, MO

Medical Sales Representative jobs in Seattle, WA

Customer Service Representative jobs in Lakeland, FL

Sales Representative jobs in Boston, MA

Patient Accounts Representative jobs in Wausau, WI

Patient Accounts Representative jobs in Hartford, CT

Patient Accounts Representative jobs in Sparta, IL

Accounts Payable jobs in Michigan

Patient Accounts Representative jobs in Oro Valley, AZ

Patient Accounts Representative - Customer Service

Nationwide Children's Hospital -
Columbus, OH

Apply Now

Job Details

Full-time

Qualifications

Microsoft Word
Customer communication
Microsoft Outlook
Medical claims processing
High school diploma or GED
Customer service problem-solving

Full Job Description

Overview:

Schedule: M-F (Day shift, 8:30am-5pm)

On-site during the probationary period until cleared to work remote - employee must reside within the Central Ohio area.

Job Description Summary:

Assists patients and families with billing inquiries, resolves disputes, and collects payments for hospital services.

Job Description:

Essential Functions:

Addresses concerns and questions and resolves issues and complaints in a timely manner.
Communicates with patients to discuss billing questions and payment options. Negotiates payment arrangements and helps families obtain financial assistance.
Collaborates with collection agencies, insurance companies, and internal departments to collect payments.
Processes all “Returned Mail” – including skip tracing and contacting doctor’s offices for information.
Assists in resolving payer problems and billing and reimbursement issues.
Maintains patient records and ensures confidentiality of sensitive information.

Education Requirement:

High school diploma or GED, required.
Associates degree, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third-party payers.
Ability to relate to diverse age and demographic backgrounds.
Knowledge of Healthy Start, BCMH, AEMA and Financial Assistance.
The ability to do data entry and work a calculator.
Problem identification and problem solving skills are required.
Excellent interpersonal, verbal, and written communication skills.
Excellent organization skills and the ability to comprehend and follow written and verbal instructions.

Experience:

Four years' experience in customer service, required.
Two years' experience in medical billing and claims follow-up, required.
One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 26-40 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking

FREQUENTLY: Peripheral vision

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Pushing / Pulling: 0-25 lbs, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Apply Now

Refine Your Search

billing customer service representative jobs in columbus

Patient Accounts Representative - Customer Service

Customer Service Specialist, Patient Accounts

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for billing customer service representative in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected