Top 12 Career and resource navigator Jobs in Columbus

Non-Credit Instructor - Customer Service & 21st Century Skills
Columbus State Community College —Columbus, OH
- $40 an hour
- Part-time
- Classroom
- Mid-level
- Office
Strategic Pursuits Manager – US State & Local Government & Higher Education Sales, SLG EDU Strategic Pursuits
Amazon Web Services, Inc. —Columbus, OH
- $147,900 - $200,100 a year
- Full-time
- Office
- Databases
- Presentation skills
- AD&D insurance
- Health insurance
Non-Credit Instructor - Digital Literacy
Columbus State Community College —Columbus, OH
- $35 an hour
- Part-time
- Classroom
- Computer Science
- Customer service
Case Manager (Patient Navigator)
Oak Grove Recovery —Westerville, OH
- Full-time
- Clean driving record
- Inpatient
- Mid-level
Quick Apply
13d
Senior Sales Manager- Clinical Trials
Cencora —Columbus, OH
- $93,500 - $187,000 a year
- Full-time
- 8 years
- Bachelor's degree
- Travel
- Paid parental leave
- Health insurance
Account Executive Uniform Sales
Vestis —Columbus, OH
- Online Application
- Microsoft Outlook
- Marketing
- Mid-level
Quick Apply
Nurse Navigator, Maternal Fetal Medicine
OhioHealth —Columbus, OH
- Full-time
- Nursing
- RN License
- Mid-level
RN Field Case Manager - Columbus, OH Area ONLY
Optum —Columbus, OH
- $60,200 - $107,400 a year
- Full-time
- Nursing
- RN License
- High school
Quick Apply
Lead Sales Originator EMEA
Gordon Brothers Group LLC. —London, OH
- Full-time
- Office
- Travel
- Senior level
RN Care Navigator
Mount Carmel —Grove City, OH
- Full-time
- Nursing
- Surgery
- RN License
- Relocation assistance
- Health insurance
Outpatient Lead Nurse Navigator, Maternal Fetal Medicine
OhioHealth —Columbus, OH
- Full-time
- Nursing
- RN License
- 5 years

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Transitional Age Youth Housing-Case Manager
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Valid driver’s license, proof of automobile insurance, ability to drive an agency vehicle, ability to successfully pass a pre-employment drug screen, and…
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Non-Credit Instructor - Customer Service & 21st Century Skills
Columbus State Community College —Columbus, OH
Our curriculum covers a variety of essential concepts, preparing students for entry-level customer-facing positions in various industries.
$40 an hour
Strategic Pursuits Manager – US State & Local Government & Higher Education Sales, SLG EDU Strategic Pursuits
Amazon Web Services, Inc. —Columbus, OH
Experience presenting to both technical and non-technical executive audiences. The Strategic Pursuits Manager will work with the AWS field sales and partner…
$147,900 - $200,100 a year

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career and resource navigator jobs near columbus

Non-Credit Instructor - Customer Service & 21st Century Skills

Columbus State Community College -
Columbus, OH

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Job Details

Part-time
$40 an hour

Qualifications

Customer communication
Working with students
Classroom Teaching

Full Job Description

Compensation Type: Salaried

‎

Compensation: $40.00

‎

Job Summary

The Customer Service & 21st Century Skills Noncredit-Instructor role is essential to our accelerated workforce development training programs. As an instructor, you will bring our curriculum to life using inclusive facilitating practices to meet the needs of each student. Our curriculum covers a variety of essential concepts, preparing students for entry-level customer-facing positions in various industries. Additional duties include tracking attendance, grading assignments, partnering with program staff, and fostering an inclusive and supportive learning environment. Join us in shaping the future of customer service through your expertise and dedication as a noncredit instructor.

ESSENTIAL JOB FUNCTIONS

Instruction & Program Support

Facilitates comprehensive learning experiences on a wide range of customer service and 21st Century Skills topics, including:

Providing a comprehensive overview of customer service principles
Emphasizing the importance of effective communication, active listening, and empathy in workplace interactions
Enhancing understanding of customer needs and expectations
Promoting problem-solving skills and conflict-resolution techniques
Developing proficiency in handling customer inquiries and complaints with a customer-centric approach
Ensuring awareness and adherence to company policies and procedures
Improving product knowledge and service delivery
Utilizing technology tools, including Microsoft Office applications, for workplace excellence
Job readiness fundamentals such as professionalism basics, resumes, interview skills, and networking fundamentals
Utilize instructional resources effectively and adapt teaching methods to meet the diverse learning needs of students. Collaborate with program staff to ensure curriculum alignment and provide input on curriculum enhancements.

Customer Service and Classroom Support

The Instructor is responsible for assessing student progress and providing feedback and support throughout the program. This includes:

Utilizing effective assessment techniques to measure student progress and performance.
Providing timely and constructive feedback to guide students' learning journey.
Determining and submitting grades in accordance with college policies.
Maintaining accurate and confidential records.
Identifying students needing additional support and connecting them with available resources or to ATC Career Navigator.
Demonstrating punctuality, attendance, and a professional work ethic.
Taking on additional responsibilities as needed to contribute to student success and overall team goals.

Culture of Respect

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Minimum Qualifications:

Bachelor's or Master's Degree in a relevant field
Two (2) years of teaching experience or instructional experience
Strong focus on customer service and instructional methodologies

Preferred Qualifications:

Relevant certifications in customer service and instructional design

Additional Information:

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

WORKING CONDITIONS

Typical office/academic environment. Regular exposure to moderate noise is typical in business offices. Must travel to various Columbus State campuses and client sites.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Part time

Union (If Applicable):

Scheduled Hours:

Additional Information

In order to ensure your application is complete, you must complete the following:

Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

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Refine Your Search

career and resource navigator jobs in columbus

Non-Credit Instructor - Customer Service & 21st Century Skills

Strategic Pursuits Manager – US State & Local Government & Higher Education Sales, SLG EDU Strategic Pursuits

Non-Credit Instructor - Digital Literacy

Case Manager (Patient Navigator)

Senior Sales Manager- Clinical Trials

Account Executive Uniform Sales

Nurse Navigator, Maternal Fetal Medicine

RN Field Case Manager - Columbus, OH Area ONLY

Lead Sales Originator EMEA

RN Care Navigator

Outpatient Lead Nurse Navigator, Maternal Fetal Medicine

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