Top 292 Central services director Jobs in Columbus

Director of Central Intake
Otterbein SeniorLife —Columbus, OH
- Nursing
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
6d
Director of Operations
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- Nursing
- 7 years
- Master's degree
Quick Apply
Director of Operations
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- Full-time
- School experience
- Master's degree
- Contracts
7d
Director Corporate Accounts
Cardinal Health —Dublin, OH
- $190,000 - $257,000 a year
- Up to 50% travel
- 5 years
- Analysis skills
- Paid parental leave
- Health savings account
School Director
Career Prep High Schools —Columbus, OH
- Full-time
- Senior level
Quick Apply
Director, Research Library Partnerships Programs
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Health insurance
Operations Coordinator
Ohio Green Industry Association —Dublin, OH
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Communication skills
- Health savings account
- Health insurance
Quick Apply
7d
Board Certified Behavior Analyst (BCBA)- Hybrid
Attain ABA Therapy —Columbus, OH
- Up to $110,000 a year
- Part-time
- Hybrid work
- Mid-level
- Clinic
- Education
- Continuing education credits
- Paid holidays
Quick Apply
11d
Director of Professional Services
EasyIT —Dublin, OH
- $90,000 - $120,000 a year
- Full-time
- Computer Science
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Primary Care Physician
Oak Street Health —Columbus, OH
- $174,070 - $374,920 a year
- Full-time
- Medicine
- Management
- Primary Care
- Health insurance
- Dental insurance
Care Management Coordinator - Field - OhioRISE Central/SE Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Care Management Coordinator - Field - OhioRISE Central/SE Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
7d
Care Management Coordinator OhioRISE - Field - Central/SE Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
7d
Director of Media Strategy and Growth
Mills James Inc —Hilliard, OH
- Full-time
- 3 years
- Business development experience
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
6d
Desk Estimator
Paul Davis Restoration of Central Ohio —Worthington, OH
- $60,000 - $70,000 a year
- Full-time
- Computer literacy
- Mid-level
- Computer skills
- Paid training
- Paid holidays
Quick Apply
Videographer/Social Media Manager
The Social Hour —Columbus, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Paid time off
Quick Apply
Founding Superintendent for Classical Education
Performance Academies —Columbus, OH
- Full-time
- School experience
- 5 years
- Master's degree
Director of Sales (Utility Products)
Stella-Jones Corporation —Ohio
- Full-time
- 5 years
- Bachelor's degree
- Travel
- AD&D insurance
- Disability insurance
Case Manager / PRN ( RN / RT / SW / LPN )
Select Specialty Hospital - Columbus Vic Village(Grant) —Columbus, OH
- Part-time
- Master of Social Work
- RN License
- Inpatient
- Employee assistance program
- Opportunities for advancement
Quick Apply
Master of Healthcare Innovation Program Director
The Ohio State University —Columbus, OH
- Email
- Background check
- Nursing
- Medicine
- Health insurance
- Dental insurance

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Director of Central Intake

Otterbein SeniorLife -
Columbus, OH

Quick Apply

Job Details

6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Team leadership
Employee relationship building

Full Job Description

Summary

The Director of Central Intake is responsible for providing leadership, oversight, and operational management of the Central Intake Division across the organization. This position serves as a working leader who actively participates in referral management and admissions support while overseeing team performance, process improvement, occupancy growth initiatives, and referral management strategies. The Director of Central Intake collaborates with location leadership, clinical teams, business development, and referral partners to support census growth, operational efficiency, and customer satisfaction.

Primary Duties and Responsibilities

Operational Leadership

Lead and support the ongoing development and expansion of the Central Intake Division.
Participate in referral review, intake coordination, escalation management, and admissions support activities.
Oversee daily intake workflows to ensure timely processing and disposition of referrals.
Develop and maintain standardized intake processes, workflows, and best practices.
Ensure compliance with organizational, payer, state, and federal requirements.

Team Leadership and Development

Directly supervise, mentor, and support Central Intake team members.
Provide coaching, training, and professional development opportunities.
Establish performance expectations and conduct performance evaluations.
Address performance concerns through coaching and corrective action when appropriate.
Foster a culture of accountability, teamwork, and continuous improvement.

Census Growth and Performance Management

Monitor referral activity, conversion rates, occupancy trends, and census goals.
Collaborate with location leadership and business development teams to identify growth opportunities.
Analyze referral patterns, payer mix, decline reasons, and lost opportunities.
Support new business follow-up initiatives through virtual outreach platforms.

Reporting and Analytics

Monitor and analyze referral volume, conversion rates, occupancy trends, payer mix, referral source performance, and intake processing times.
Prepare reports and presentations for executive leadership.
Utilize data to identify opportunities for process improvement and operational efficiencies.

Relationship Management

Develop and maintain effective working relationships with referral partners, hospitals, managed care organizations, location leadership, and internal teams.
Serve as a resource for complex admissions and referral concerns.
Promote exceptional customer service throughout the intake process.

Strategic Planning and Process Improvement

Participate in strategic planning initiatives related to centralized admissions and occupancy growth.
Identify opportunities for workflow improvements and technology enhancements.
Support operational improvement projects, system implementations, and change management initiatives.

This job description is not meant to be an exhaustive list of duties or responsibilities and may change over time based on the strategy and needs of the organization.

Experience & Qualifications

Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field preferred.
Equivalent combination of education and relevant experience may be considered.
Minimum of 3 to 5 years of experience in skilled nursing, post-acute care admissions, central intake, or healthcare operations leadership.
Previous supervisory or management experience required.
Experience with census development, referral management, and occupancy growth strategies preferred.
Knowledge of Medicare, Medicaid, Managed Care, and commercial payer processes preferred.
Experience with referral management systems, electronic medical records, and customer relationship management software preferred.
Proficient with Microsoft Office applications and reporting tools.

Skills & Characteristics

Strong leadership, coaching, and team development skills.
Ability to analyze operational data and identify opportunities for improvement.
Strong organizational, problem-solving, and decision-making abilities.
Ability to manage multiple priorities in a fast-paced environment.
Strong verbal, written, and interpersonal communication skills.
Ability to build and maintain effective working relationships with referral partners, location leadership, and internal stakeholders.
Demonstrated ability to lead change and support process improvement initiatives.
High level of professionalism, accountability, and attention to detail.
Commitment to customer service excellence and continuous improvement.
Ability to balance strategic planning with day-to-day operational responsibilities.

Work Environment

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues. Flexibility for remote work according to organizational policies
Travel for meetings, industry conferences and partnerships, as needed
Be able to meet the following physical requirements, with or without reasonable accommodation:
Occasionally lift and move objects weighing up to 10 pounds.

BENEFITS

Health & Wellness

Medical Insurance with free virtual doctor visits
Vision & Dental Insurance
Pet Insurance
Life Insurance
Employee Assistance Program (EAP) for personal and professional support

Financial Security

401(k) Retirement Savings Plan with company match
Paid Time Off (PTO) that accrues immediately from day one
Paid Holidays for a healthy work-life balance
Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis
Tuition Reimbursement up to $5,250 per year for ANY field of study
Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College
Employee-Sponsored Crisis Fund available for those facing unforeseen challenges
Legal & Identity Theft Protection

Growth & Development

University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts
Multiple Partner Discounts available for various products and services through Access Perks
Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work

*Some benefits, including PTO and tuition reimbursement, are based on hours worked.

Why work for Otterbein SeniorLife:

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We're a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Apply today and begin a meaningful career as a Direct of Central Intake at Otterbein!

Quick Apply

Refine Your Search

central services director jobs in columbus

Director of Central Intake

Director of Operations

Director of Operations

Director Corporate Accounts

School Director

Director, Research Library Partnerships Programs

Operations Coordinator

Board Certified Behavior Analyst (BCBA)- Hybrid

Director of Professional Services

Primary Care Physician

Care Management Coordinator - Field - OhioRISE Central/SE Ohio

Care Management Coordinator - Field - OhioRISE Central/SE Ohio

Care Management Coordinator OhioRISE - Field - Central/SE Ohio

Director of Media Strategy and Growth

Desk Estimator

Videographer/Social Media Manager

Founding Superintendent for Classical Education

Director of Sales (Utility Products)

Case Manager / PRN ( RN / RT / SW / LPN )

Master of Healthcare Innovation Program Director

I want to receive the latest job alert for central services director in columbus

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