Top 4 Claims and policy processing clerks Jobs in Columbus

Claim Clerk
CCMSI —Dublin, OH
- $19 - $21 an hour
- Monday to Friday
- Microsoft Outlook
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Lead Field Technician
MasTec Advanced Technologies —Columbus, OH
- $24.50 an hour
- Overtime
- Microsoft Outlook
- Inventory management
- Mid-level
- Paid jury duty
- AD&D insurance
7d
Lead Field Technician
MasTec Inc —Columbus, OH
- $16.49 - $26.01 an hour
- Overtime
- Microsoft Outlook
- Inventory management
- Mid-level
- Paid jury duty
- AD&D insurance
7d

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Claim Clerk
CCMSI —Dublin, OH
Prior administrative, clerical, office support, customer service, or data entry experience. Return calls from providers and other parties as directed by claims…
$19 - $21 an hour
Lead Field Technician
MasTec Advanced Technologies —Columbus, OH
Meet with technicians on a regular basis to develop an on-going partnership through weekly tech meetings, assisting in field and interacting in parking lot.
$24.50 an hour
7d

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claims and policy processing clerks jobs near columbus

Claim Clerk

CCMSI -
Dublin, OH

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Job Details

$19 - $21 an hour

Benefits

Paid holidays
Visa sponsorship
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee stock ownership plan
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Microsoft Outlook
Spreadsheets
High school diploma or GED

Full Job Description

Overview

Claim Clerk

Location: Dublin, OH

Schedule: In Office - M-F 8am to 4:30pm

Salary Range: 19.00 to 21.00 per hour (37.5 hours weekly)

Build Your Career With Purpose at CCMSI

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success.

We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day.

Job Summary

The Claim Clerk provides essential administrative and clerical support to claims professionals, helping ensure the efficient handling, organization, and processing of claim files and related documentation. This role serves as a key support resource to claim teams handling Ohio and Michigan claims and plays an important role in maintaining service excellence for our clients.

This position is ideal for someone who enjoys administrative work, excels at organization, communicates effectively, and takes pride in keeping processes running smoothly. The successful candidate will be detail-oriented, dependable, and capable of managing multiple priorities in a structured office environment.

Prior office support experience is highly valued, and insurance industry experience is a plus.

Responsibilities

What You'll Do

Provide administrative and clerical support to claims professionals and client service teams
Match, sort, and distribute incoming claim mail and correspondence
Set up new claim files and complete required file setup procedures
File and maintain claim-related documents within electronic and physical claim files
Summarize correspondence and documentation in claim notes as directed by claims staff
Follow up on outstanding bills and claim-related documentation
Retrieve, organize, and maintain closed claim files and records storage systems
Scan, copy, and distribute claim documentation as needed
Return calls from providers and other parties as directed by claims staff
Assist with reception coverage and front-office responsibilities when needed
Support claim teams in meeting client service commitments and operational goals
Maintain confidentiality of claim, client, and medical information
Perform additional administrative duties as assigned

Qualifications

What You’ll Bring

Required

High School Diploma or equivalent

Prior administrative, clerical, office support, customer service, or data entry experience

Strong organizational and time-management skills

Excellent attention to detail and accuracy

Strong written and verbal communication skills

Ability to manage multiple tasks and deadlines simultaneously

Professional demeanor and strong customer service skills

Ability to work independently and as part of a team

Proficiency with Microsoft Office, including:
- Outlook
- Word
- Excel

Reliable attendance during scheduled work hours

Nice to Have:

Prior insurance, claims, legal, medical, or professional office experience

Experience handling document management, records administration, or data entry

Experience supporting multiple team members in a fast-paced environment

Familiarity with claim files, medical records, or insurance documentation

Why You’ll Love Working Here

4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
Career growth: Internal training and advancement opportunities
Culture: A supportive, team-based work environment

How We Measure Success

At CCMSI, great workers stand out through ownership, accuracy, and impact. We measure success by:

Quality claim handling – thorough investigations, strong documentation, well-supported decisions
Compliance & audit performance – adherence to jurisdictional and client standards
Timeliness & accuracy – purposeful file movement and dependable execution
Client partnership – proactive communication and strong follow-through
Professional judgment – owning outcomes and solving problems with integrity
Cultural alignment – believing every claim represents a real person and acting accordingly

Compensation & Compliance

The posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.

CCMSI offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents.

CCMSI posts internal career opportunities in compliance with applicable state and local promotion transparency laws.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.

ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process.

Equal Opportunity Employer: CCMSI complies with all applicable employment laws, including pay transparency and fair chance hiring regulations.

Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws.

Our Core Values

At CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

Lead with transparency We build trust by being open and listening intently in every interaction.
Perform with integrity We choose the right path, even when it is hard.
Chase excellence We set the bar high and measure our success. What gets measured gets done.
Own the outcome Every employee is an owner, treating every claim, every decision, and every result as our own.
Win together Our greatest victories come when our clients succeed.

We don’t just work together—we grow together. If that sounds like your kind of workplace, we’d love to meet you.

#CCMSICareers #EmployeeOwned #GreatPlaceToWorkCertified #ESOP #ClaimClerk #AdministrativeCareers #ClaimsSupport #InsuranceCareers #OfficeJobs #DublinOHJobs #OhioJobs #NowHiring #IND123 #LIOnsite

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claims and policy processing clerks jobs in columbus

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