Top 11 Client services specialist front desk Jobs in Columbus

Front Desk Receptionist -Franklinton
Base Camp Recovery Center —Columbus, OH
- $18 an hour
- Full-time
- Ability to walk for extended periods
- HIPAA
- Clinic
Quick Apply
Reception & Intake Specialist
Freedom To Recover Counseling and Treatment Center —Columbus, OH
- $17 - $19 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- 401(k) matching
Quick Apply
6d
Office Assistant
Consolidated Employer Services —Reynoldsburg, OH
- $38,000 - $42,000 a year
- Full-time
- Pass drug screening
- HIPAA
- Office
Quick Apply
Salon Customer Experience Specialist - Polaris Mall
JCPenney —Columbus, OH
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Health Information Specialist I
Datavant —Columbus, OH
- Full-time
- HIPAA
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
2d
Salon Customer Experience Specialist - Tuttle Crossing Mall
JCPenney —Dublin, OH
- $12 - $15 an hour
- Sanitation
- Entry level
- Paid holidays
- Health insurance
Seasoned Esthetician/Lash Expert/Small room rental available
Fit Skin Solutions —Columbus, OH
- $24.83 - $29.90 an hour
- Part-time
- Cosmetology License
- Mid-level
- Front desk
- Employee discount
- Professional development assistance
Quick Apply
PRN Medical Assistant
Marathon Health —Columbus, OH
- $20 - $24 an hour
- Part-time
- CPR Certification
- Vital signs
- BLS Certification
Quick Apply

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Reception & Intake Specialist
Freedom To Recover Counseling and Treatment Center —Columbus, OH
Greet visitors warmly, answer multi-line phone systems with professionalism, and direct calls appropriately using excellent phone etiquette.
$17 - $19 an hour
Quick Apply
6d
Patient Support Specialist
PrimaryOne Health —Columbus, OH
One year experience in a medical office, customer service or reception, preferably in medical office. Other perks, such as discount programs, EAP, and worksite…

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Front Desk Receptionist -Franklinton
Base Camp Recovery Center —Columbus, OH
The receptionist is responsible for greeting clients, answering questions, assisting with administrative needs, and supporting efficient clinic workflow.
$18 an hour
Quick Apply
Reception & Intake Specialist
Freedom To Recover Counseling and Treatment Center —Columbus, OH
Greet visitors warmly, answer multi-line phone systems with professionalism, and direct calls appropriately using excellent phone etiquette.
$17 - $19 an hour
Quick Apply
6d

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Front Desk Receptionist -Franklinton

Base Camp Recovery Center
Columbus, OH

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Computer operation
Working with individuals from diverse cultural backgrounds
Productivity software

Full Job Description

About Us:

At the heart of our mission are our Core Values: Love, Community, Consistency, Honesty, and Hope. These principles guide how we serve our clients, support one another, and uphold the standards that make Basecamp a trusted place for healing and growth.

Our Services Include:

Outpatient Treatment – Individual and group counseling, evidence-based therapies, and psychiatric support.
Medication-Assisted Treatment (MAT) – Safe, physician-guided treatment options to support recovery.
Peer Support Services – Certified Peer Recovery Specialists offering lived-experience guidance and encouragement.
Case Management – Helping clients connect with housing, employment, and community resources.
Recovery Housing – Safe and supportive housing for individuals working toward stability and independence.
Withdrawal Management at Madison Health – Coordinated inpatient services for those needing detox and medical care.
Family & Community Engagement – Education, support, and resources for loved ones and the wider community.

At Basecamp, we focus on ensuring every person feels supported, cared for, and connected with the right services so they can achieve long-term recovery and thrive. Guided by Love, strengthened through Community, grounded in Consistency and Honesty, and inspired by Hope, we are committed to making recovery possible for everyone we serve.

Job Summary:

The Front Desk Receptionist plays a crucial role in providing exceptional service to clients and visitors at our recovery center. This position oversees front desk operations, manages client admissions and check-ins, and ensures a welcoming, organized, and professional environment for individuals seeking support on their recovery journey. The receptionist is responsible for greeting clients, answering questions, assisting with administrative needs, and supporting efficient clinic workflow.

Core Responsibilities

Provide a warm, respectful, and supportive experience for all clients and visitors.
Maintain professionalism, confidentiality, and adherence to HIPAA in all interactions.
Support front desk operations including scheduling, communication, and documentation.
Contribute to a positive work culture through teamwork, consistency, and effective communication.

Job Duties / Responsibilities

Front Desk & Client Support

Greet, welcome, and check in all clients and visitors upon arrival.
Keep the front desk and lobby tidy, stocked, and presentable (forms, pens, documentation, etc.).
Supervise and support clients in the waiting area while maintaining a calm and professional atmosphere.
Provide accurate and helpful responses to client questions; address concerns or direct them to the appropriate staff member.
Answer incoming calls, redirect as appropriate, and relay messages accurately through voicemail, in-person notifications, or secure communication channels.

Administrative Duties

Schedule, confirm, and update client appointments in the EHR system.
Assist with filing, scanning, forms management, and general administrative tasks.
Compile and input information accurately as required by the Supervisor.
Maintain confidentiality and security of all PHI and client information at all times.

Professional Expectations

Maintain strict confidentiality and adhere to HIPAA and PHI policies.
Demonstrate professionalism, strong boundaries, and ethical conduct with clients and staff.
Work effectively with a diverse population, including clients, staff, the public, and professional partners.
Support a positive and inclusive environment for individuals with substance use and mental health disorders.
Perform other duties as assigned by the Operations Manager or leadership.

Required Skills / Abilities

Proven experience in a customer service or front-facing role with experience in the healthcare or recovery field preferred.
Strong communication and people skills; professional and compassionate demeanor.
Ability to multitask, stay organized, and manage a fast-paced environment.
Problem-solving skills and the ability to remain calm under pressure.
Reliable transportation.
Proficiency with computers, office equipment, and MS Office (Word, Excel).
Ability to work effectively with culturally diverse groups.
Understanding of substance use disorder and the recovery process (preferred).
Must maintain a professional appearance, including scrubs and closed-toe shoes.

Physical Demands

Ability to sit, stand, and walk intermittently throughout the workday.
Ability to lift, carry, or move items up to 25 lbs occasionally (e.g., office supplies, files).
Manual dexterity to operate office equipment, computer, and phones.
Visual and auditory ability to interact with clients, staff, and visitors effectively.
Ability to handle a fast-paced environment with frequent interruptions.
The work environment is a typical interior office setting within a recovery center. The employee must be able to adhere to established protocols in a timely manner during potentially high-stress situations.

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Refine Your Search

client services specialist front desk jobs in columbus

Front Desk Receptionist -Franklinton

Reception & Intake Specialist

Office Assistant

Salon Customer Experience Specialist - Polaris Mall

Health Information Specialist I

Salon Customer Experience Specialist - Tuttle Crossing Mall

Seasoned Esthetician/Lash Expert/Small room rental available

PRN Medical Assistant

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Job Summary:

Core Responsibilities

Front Desk & Client Support

Required Skills / Abilities

Physical Demands

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