Top 28 Community enhancement liaison Jobs in Columbus

Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
- $17 - $21 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
14d
Help Desk Analyst
absiusa —Columbus, OH
- $1 an hour
- Mid-level
- Administrative experience
- Travel
Quick Apply
14d
Integration Manager – M&A (Eastern Time Zones)
Insurance Office of America, Inc. —Columbus, OH
- $100,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 8 years
- Paid holidays
- Health insurance
Quick Apply
5d
Risk Management - Product & Transformation Team- Senior Associate
JPMorganChase —Columbus, OH
- $92,150 - $140,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Tuition reimbursement
Event Planning Manager
The Ohioan Hotel and Event Center —Lewis Center, OH
- Microsoft Excel
- Mid-level
- Hotel
- Free parking
- Paid holidays
Quick Apply
Regional Asset Manager
Osprey Management —Columbus, OH
- $65,000 - $70,000 a year
- Full-time
- 3 years
- Analysis skills
- Travel
- Paid holidays
- Dental insurance
Quick Apply
IT Functional Manager-NetSuite Order Management
Orveon Global US LLC —Columbus, OH
- $98,000 - $130,500 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
Quick Apply
Consultant - Workforce Management
OhioHealth —Columbus, OH
- Full-time
- 3 years
- Bachelor's degree
- Training & development
Patient Care Technician - PCT
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
- Paid training
- Health insurance
Senior Manager, Strategic Business Consultant - Supplemental Health
CVS Health —Columbus, OH
- $67,900 - $182,549 a year
- Full-time
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Epic HIM Analyst (Information Technologist 3) - 20039348
State of Ohio - Behavioral Health —Columbus, OH
- $34.53 an hour
- Online Application
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
13d
Portfolio Guideline Analysis - Analyst
Capital Group Companies —London, OH
- Full-time
- Writing skills
- Mid-level
- Office
- Benefits from day one
- Retirement plan
13d
Area Service Manager, Specialized Receivables
Huntington Bank —Columbus, OH
- Full-time
- Office
- 3 years
- Analysis skills
2d
Territory Sales Manager
Visterra Landscape Group —Columbus, OH
- $75,000 - $85,000 a year
- Full-time
- Driver's License
- Reliable transportation
- Senior level
- Health insurance
- 401(k)
Quick Apply
IT Business Systems Analyst III - Power
Williams Companies —New Albany, OH
- Full-time
- Hybrid work
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Accounting Specialist - AR
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- Full-time
- Mid-level
- Finance
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Managed Services Revenue Cycle Technology Manager
Huron Managed Services LLC —Columbus, OH
- $115,000 - $151,000 a year
- Full-time
- Azure
- 5 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
13d
Accenture Life Insurance and Annuity Industry (ALIP) Integration Architect Lead
Accenture —Columbus, OH
- $122,700 - $338,300 a year
- Full-time
- Azure
- Management
- Computer Science
- Paid holidays
- Disability insurance
Head of CCB Finance Stress Testing - Executive Director
JPMorganChase —Columbus, OH
- Full-time
- Office
- Finance
- Analysis skills
- Health insurance
- Tuition reimbursement
13d
Senior Product Owner - Sales Force, B2B
The Scotts Miracle-Gro Company —Marysville, OH
- $99,700 - $117,300 a year
- Full-time
- Writing skills
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance

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community enhancement liaison jobs near columbus

Help Desk Analyst

eBusiness Solutions Inc.
Columbus, OH

Quick Apply

Job Details

$17 - $21 an hour
14 days ago

Qualifications

Live chat
Software issue identification
Non-technical user support
Vendor contracts
Operational analysis
Service agreement management
Authorization controls implementation
Email customer support
Technical support via phone
Texting/chatbox tools
IT user and group management
Social service program performance evaluation
Phone communication
Efficiency improvement
Collaborating with government agencies
Training material drafting
Mid-level
User training (technical support)
Administrative experience
Help files
Phone customer support
Payment Processing Systems
Records management
Access control implementation
Organizational skills
Systems analysis
Identity and access management (IAM) solutions
Online help documentation
Technical support via email
Impact program evaluations

Full Job Description

One of our clients in the government domain is seeking a Help Desk Analyst to provide Tier 1 technical assistance and program support for statewide child‑serving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms.

Help Desk Analyst
Remote
Teams Interview
Columbus, OH
Long Term

Duties/Responsibilities:

Provide Tier 1 help desk support to child‑serving providers and county staff via phone, email, web inquiries, and live chat.
Assist users with system navigation, payment processing questions, known system issues, and reporting potential defects.
Support development and implementation of provider agreements, ensuring compliance with established policies, rules, and business procedures.
Validate user identity, set up secure passcodes, and establish access agreements to child‑serving portals following security protocols.
Notify providers of approval or denial of Provider Agreements and document outcomes.

Program & System Analysis

Analyze payment processing errors and recommend corrective actions.
Review system‑related and non‑system‑related processes to identify opportunities for improved efficiency and effectiveness.
Provide user feedback to support system enhancements and issue resolution.
Develop written correspondence to address inquiries from state and county staff and providers.

Training & Documentation

Assist in developing training materials and deliver training sessions for state and county staff and child‑serving providers.
Create and maintain system documentation, procedures, and user guidance materials.
Support users in understanding system requirements, processes, and best practices.

Program Consultation & Collaboration

Serve as a liaison with County Departments of Job and Family Services (CDJFS), child‑serving program staff, state agencies, and community providers.
Stay current on program policy changes and ensure system support aligns with updated requirements.
Develop evaluation criteria and participate in assessing program effectiveness.
Contribute program expertise to discussions on system improvements and policy implementation.

Additional Responsibilities

Attend staff meetings, trainings, conferences, and public events to support DCY program initiatives.
Prepare reports, maintain logs and records, and produce correspondence and documentation.
Travel as needed for meetings, trainings, and program support activities.

Required Skills:

Prior experience working in a human services, customer service, or administrative support role.
Some familiarity with state or county human services programs (e.g., childcare, children services).
Experience using electronic documentation or case management systems.
Strong written and verbal communication skills.
Strong organizational skills and ability to manage multiple tasks or deadlines.

Quick Apply

Refine Your Search

community enhancement liaison jobs in columbus

Help Desk Analyst

Help Desk Analyst

Integration Manager – M&A (Eastern Time Zones)

Risk Management - Product & Transformation Team- Senior Associate

Event Planning Manager

Regional Asset Manager

IT Functional Manager-NetSuite Order Management

Consultant - Workforce Management

Patient Care Technician - PCT

Senior Manager, Strategic Business Consultant - Supplemental Health

Epic HIM Analyst (Information Technologist 3) - 20039348

Portfolio Guideline Analysis - Analyst

Area Service Manager, Specialized Receivables

Territory Sales Manager

IT Business Systems Analyst III - Power

Accounting Specialist - AR

Managed Services Revenue Cycle Technology Manager

Accenture Life Insurance and Annuity Industry (ALIP) Integration Architect Lead

Head of CCB Finance Stress Testing - Executive Director

Senior Product Owner - Sales Force, B2B

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