Top 8 Concierge representative Jobs in Columbus

Inbound Sales Representative
AppFolio —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Relocation assistance
Membership Sales Director (Remote)
Crystal Clear Wellness RX —Columbus, OH
- Full-time
- Remote
- 5 years
- Senior level
- Telehealth
Quick Apply
Leasing & Marketing Team Leader
Cardinal Group Companies —Columbus, OH
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
Client Development Representative, Healthcare (Toledo, OH)
Inmar —Columbus, OH
- $56,588.63 - $94,314.38 a year
- Full-time
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Part-Time Bell Attendant - Columbus, OH
Parking Management Company —Columbus, OH
- Overtime
- Background check
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Delivery Services Drivers
ODP Business Solutions —Columbus, OH
- $21 - $24 an hour
- Full-time
- CDL B
- Background check
- Customer service
- Paid training
- Commuter assistance
Quick Apply
Customer Service Representative (Flexible Working Hours)
Destination Pet LLC —Columbus, OH
- $13 - $14 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
- 401(k)
- Flexible schedule
Quick Apply

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Inbound Sales Representative
AppFolio —Columbus, OH
High school diploma or equivalent (required); customer service, or related field (preferred). Monitor customer satisfaction throughout the process and implement…
Membership Sales Director (Remote)
Crystal Clear Wellness RX —Columbus, OH
Crystal Clear Wellness 1099 independent contractor 100% commission Uncapped earnings on repeat purchases Remote / field. 5-10+ years of B2B sales experience.
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Inbound Sales Representative

AppFolio -
Columbus, OH

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Job Details

Full-time

Benefits

Relocation assistance

Qualifications

Customer communication
High school diploma or GED
Client database systems
Schedule management
Customer information system software

Full Job Description

AppFolio is more than a company. We’re a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.

LiveEasy

by AppFolio is changing the way homeowners and renters manage their move and their homes. We’re a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction.

The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves assisting homeowners with personalized services, managing various requests, and ensuring a seamless experience by coordinating resources, services, and information. The Concierge - LiveEasy is a trusted advisor who anticipates needs, offers solutions, and ensures customer satisfaction from start to finish. This sales role is onsite (10am-7pm EST), paid hourly, and is eligible for tier-based commission.

Your impact

Serve as the main point of contact for homeowners during the moving process.
Provide personalized guidance on services, including moving assistance, utility setups, home services, and more.
Proactively reach out to clients to ensure their needs are met and to offer support throughout their transition.
Coordinate with vendors and service providers to arrange necessary home services, utilities, and other moving-related needs.
Track and manage client requests, ensuring timely and accurate follow-through.
Address customer inquiries and resolve issues promptly, escalating complex matters to management when necessary.
Offer creative solutions to resolve challenges that may arise during the moving process.
Maintain accurate customer records and track all interactions in the company's CRM system.
Provide clients with relevant information about their new home, community, and available services.
Identify opportunities to upsell or cross-sell additional services that can enhance the homeowner’s moving experience.
Monitor customer satisfaction throughout the process and implement measures to ensure a positive experience.
Conduct follow-ups after the move to address any remaining needs and to gather feedback.

Qualifications

Ability to understand and anticipate client needs, providing personalized and empathetic service.
Strong verbal and written communication skills, with the ability to explain complex details clearly and concisely.
Ability to manage multiple tasks, vendors, and timelines simultaneously while maintaining a high level of accuracy.
Effective at resolving issues and offering creative solutions to meet customer needs.
Excellent attention to detail when coordinating services and managing customer information.
Ability to identify upsell and cross-sell opportunities to enhance the customer experience.

Must have

The ability to work a 10am-7pm Eastern schedule onsite at our Columbus location.
High school diploma or equivalent (required); customer service, or related field (preferred).
2+ years of experience in customer service or concierge roles.
Experience with CRM systems and service coordination.
Strong problem-solving and multitasking abilities.
Ability to work in a fast-paced environment.

Location

Find out more about our locations by visiting our

site

Compensation & Benefits

The compensation that we reasonably expect to pay for this role is: $50,000.00 - $80,000.00 OTE. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate’s skills, education, experience, and internal equity.

Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits -

see here

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Refine Your Search

concierge representative jobs in columbus

Inbound Sales Representative

Membership Sales Director (Remote)

Leasing & Marketing Team Leader

Client Development Representative, Healthcare (Toledo, OH)

Part-Time Bell Attendant - Columbus, OH

Delivery Services Drivers

Customer Service Representative (Flexible Working Hours)

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