Top 186 Consumer loan processing Jobs in Columbus

Retail Collections Specialist II Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Tuition reimbursement
3d
Client Relationship Representative (Universal Banker)
First Merchants Bank —Columbus, OH
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Client Relationship Representative (Universal Banker)
First Merchants Bank —Dublin, OH
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Outbound Consumer Loan Specialist
CME Federal Credit Union —Columbus, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Wellness program
- Paid holidays
13d
Consumer & Community Banking - Treasury Deposit Analyst Senior Associate
JPMorganChase —Columbus, OH
- Full-time
- Word processing
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Fraud Account Specialist I
JPMorganChase —Columbus, OH
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
- Health insurance
- Tuition reimbursement
3d
BANK TELLER (CSR) - PART TIME
United Midwest Savings Bank —Columbus, OH
- $16.50 - $17.50 an hour
- Part-time
- Office
- High school diploma or GED
- Communication skills
- Paid time off
Quick Apply
Business Banking Virtual Specialist
JPMorganChase —Columbus, OH
- Full-time
- Microsoft Outlook
- Word processing
- Office
- Health insurance
- Tuition reimbursement
J.P. Morgan Wealth Management National Branch Personal Advisor - Westerville, OH
JPMorganChase —Westerville, OH
- Full-time
- Sales
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Senior Branch Services Representative
Abbott Laboratories Employees Credit Union —Columbus, OH
- $20.28 - $33.80 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Transaction Specialist IV
JPMorganChase —Westerville, OH
- Full-time
- Mid-level
- High school diploma or GED
- Conflict management
- Health insurance
- Tuition reimbursement
11d
Portfolio Specialist - Consumer & Regional Banking-1
Huntington Bank —Columbus, OH
- Full-time
- Research
- Mid-level
- Office
5d
Anti-Money Laundering/Know Your Consumer Governance and Oversight - Analyst
JPMorganChase —Columbus, OH
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
6d
J.P. Morgan Wealth Management - Private Client Advisor - Powell, Ohio
JPMorganChase —Powell, OH
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Health insurance
- Tuition reimbursement
Personal Banker Associate I- Northeast Columbus Area
Fifth Third Bank —Gahanna, OH
- Full-time
- Office
- Math
- Travel
FCBank, Universal Associate, Full Time
CNB Financial Corporation —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Office
- Wellness program
- Paid holidays
Quick Apply
Branch Operations Lead - Columbus Central West - Columbus, OH
JPMorganChase —Columbus, OH
- Weekends as needed
- Management
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
11d
Operations Support Representative
Telhio Credit Union —Columbus, OH
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
13d
Relationship Banker - Columbus Central East Market - Bexley, OH
JPMorganChase —Bexley, OH
- Weekends as needed
- Military
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
3d
Change Management - Process Improvement Associate II
JPMorganChase —Columbus, OH
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Tuition reimbursement

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consumer loan processing jobs near columbus

Retail Collections Specialist II Bilingual English and Spanish Required

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time
3 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Foreign language proficiency
Computer operation
Phone communication
High school diploma or GED
Managing clients in a customer support role
Cultural competency
Customer engagement
Customer support
Technical Proficiency
Negotiation
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Specialist II in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working within a well-defined framework, performing routine tasks and following established procedures, with any non-standard issues referred to your supervisor.

Job responsibilities

Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products
Utilizes customer service expertise to interpret needs and deliver continuous insights
Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
Excels both independently and collaboratively, driving team success and achieving goals
Follows all regulatory and departmental practices and procedures diligently
Takes ownership of each customer interaction while treating them with respect and responding with empathy

Required qualifications, capabilities, and skills

Reading and speaking in both Spanish and English fluently is required for this role
Communication, negotiation, information gathering, and decision-making skills
Customer interaction and support skills with at least 2 years of experience in phone or face-to-face settings, while being able to multitask with computer systems and work accurately
Ability to manage complex customer interactions using empathy, composure, and sound judgment
Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments
Adaptability and efficiency in fast-paced, dynamic, and results-driven environments
Ability to solve problems and effectively present and explain solutions
Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals
Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting
High school diploma or GED required

Preferred qualifications, capabilities, and skills

Developing ability to use data to understand issues and opportunities
Developing skills in using AI technology for automation and prompt writing

Work Schedule

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires that you attend trainings as scheduled. Training hours may not coincide with your regularly scheduled hours.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Apply Now

Refine Your Search

consumer loan processing jobs in columbus

Retail Collections Specialist II Bilingual English and Spanish Required

Client Relationship Representative (Universal Banker)

Client Relationship Representative (Universal Banker)

Outbound Consumer Loan Specialist

Consumer & Community Banking - Treasury Deposit Analyst Senior Associate

Fraud Account Specialist I

BANK TELLER (CSR) - PART TIME

Business Banking Virtual Specialist

J.P. Morgan Wealth Management National Branch Personal Advisor - Westerville, OH

Senior Branch Services Representative

Transaction Specialist IV

Portfolio Specialist - Consumer & Regional Banking-1

Anti-Money Laundering/Know Your Consumer Governance and Oversight - Analyst

J.P. Morgan Wealth Management - Private Client Advisor - Powell, Ohio

Personal Banker Associate I- Northeast Columbus Area

FCBank, Universal Associate, Full Time

Branch Operations Lead - Columbus Central West - Columbus, OH

Operations Support Representative

Relationship Banker - Columbus Central East Market - Bexley, OH

Change Management - Process Improvement Associate II

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