As an OEM Account Manager, you will be responsible for developing, implementing, and managing multiple account strategies focused on growth, profitability and customer satisfaction while coordinating all sales activities and managing resolution of customer problems. Responsibilities include assisting with project quotations, order management, customer training and demand generation to position ABB as the preferred vendor.
This is a remote position for candidates based in Ohio.
This role is contributing to the Electrification Smart Buildings division in the United States.
You will be mainly accountable for:
Customer Relationship Management: Serve as the primary interface for OEM customers, building strategic relationships, resolving issues, and ensuring customer satisfaction through tailored account plans and training initiatives.
Sales Strategy & Execution: Develop and implement sales strategies to grow market share and margin, identify and secure new OEM customers, and propose recovery plans to address potential order shortfalls.
Cross-Functional Collaboration: Coordinate with internal teams to align customer needs with business goals, share market insights, and facilitate effective communication across departments.
Market Intelligence & Value Creation: Monitor competitor activity, understand customer business drivers, and create added value through cross-selling opportunities and streamlined engagement with ABB.
Qualifications for the role:
Education & Experience: Bachelor’s degree (preferred but not necessary) with 3+ years of relevant experience, particularly in the electrical industry and with ABB products.
Customer & Sales Expertise: Proven ability to work with OEM customers, manage complex contract negotiations, and respond quickly to customer needs.
Technical & Analytical Skills: Strong in technical applications, proposal development, and use of analytical software and sales tools; Six Sigma or equivalent quality training preferred.
Communication & Leadership: Excellent interpersonal and leadership skills, with experience leading discussions and building strong customer relationships.
Work Authorization & Travel: Candidates must already have a work authorization that would permit them to work for ABB in the US
More about us:
ABB Smart Buildings enables optimization of energy efficiency, safety, security and comfort for any building type, through new installations or retrofit solutions. The Division offers integrated digital technologies to control HVAC, lighting, shutters, and security, in addition to energy distribution solutions including DIN rail products, enclosures and emergency lighting through to industrial plugs and sockets and conventional wiring accessories, accommodating for single family homes, multiple dwellings, commercial buildings, infrastructure and industrial applications. The Division’s highly innovative technologies and digital solutions serve rising global demand among real estate developers, owners, and investors for smart building technologies that optimize energy distribution and building automation. The scalable solutions aim to deliver significant sustainable and financial benefits, meeting social and environmental demands, while being able to address even the most complex of customers’ carbon reduction strategies.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. #LI-Remote
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more
Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
Retirement
Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually and is bonus eligible.
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