Top 41 Coordinator customer service Jobs in Columbus

Customer Experience Coordinator - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) —Columbus, OH
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) —Columbus, OH
- Part-time
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Accounts Payable / Front Desk Coordinator
S & G Manufacturing Group —Hilliard, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Sr. Account Coordinator - Food Service Equipment
N. Wasserstrom —Columbus, OH
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Client Resource Coordinator 2
Johnson Controls —Dublin, OH
- $26.06 - $35.79 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Health insurance
Front Desk Campus Support Coordinator (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
- Full-time
- School experience
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Account Ops Coordinator
CBRE —New Albany, OH
- $21.64 - $25.96 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Front Desk Coordinator
Columbus Aesthetic & Plastic Surgery Inc —Gahanna, OH
- $17 - $19 an hour
- Full-time
- Surgery
- HIPAA
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
7d
Front Desk Coordinator
Southmoor Dental Group —Columbus, OH
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
Cashier/ Appointment Coordinator
Byers Subaru Dublin —Columbus, OH
- $18 an hour
- Weekends as needed
- Clean driving record
- Dealership
- Entry level
- Paid training
- Paid holidays
Quick Apply
11d
Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
- $22 - $25 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
4d
Front Desk Coordinator / Treatment Plan Coordinator
Stonecreek Dental Care —Pickerington, OH
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
13d
Patient Care Coordinator Assistant (Front Desk)
Westerville Healthcare Group —Columbus, OH
- From $18 an hour
- Full-time
- Spanish
- English
- Clinic
Quick Apply
Front Office Coordinator
Express Wash Concepts LLC —Etna, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health savings account
- Disability insurance
Quick Apply
9d
Supplier Relations Coordinator
Vantage Point Logistics (VPL) —Westerville, OH
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
8d
Front Desk Coordinator
Lone Peak Dental Group —Columbus, OH
- $18 - $19 an hour
- 8 hour shift
- Mid-level
- Children
- Pediatrics
- Paid holidays
- Health insurance
Quick Apply
6d
Front Desk Coordinator - Columbus, OH
The Joint Chiropractic —Columbus, OH
- $16 an hour
- Part-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
Quick Apply
Support Services Coordinator
ABACUS —Columbus, OH
- Mid-level
- Office
- Continuous improvement
Quick Apply
13d

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Customer Experience Coordinator - Columbus, OH (Easton)

Veterinary Emergency Group (VEG) -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Travel reimbursement
Continuing education credits
Paid parental leave
Loan repayment program
Health insurance
Parental leave
401(k) matching
Flexible schedule
Referral program

Qualifications

Customer communication
Practice management software
Patient management software
Computer skills

Full Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.

WHAT YOU'LL DO

Greet every customer with warmth and urgency, whether in person, over the phone, or online
Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs
Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
Keep nursing team and doctors updated on customer needs for a seamless care experience.
Provide confidential, compassionate guidance on financial options and end-of-life decisions
Process payments accurately while protecting personal and financial information
Follow up with customers after visits to check on their pet's care and strengthen relationships
Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED

2+ years of experience in a customer service role
Advanced knowledge in computer programs and practice management software
Highly organized, with strong attention to detail
A strong communicator; able to interact positively with anyone and everyone
A strong multitasker, able to thrive amid chaos
High emotional intelligence, able to read a room and plan and act accordingly
Adaptable and amenable in high stakes environments
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

Competitive compensation, including base and 401K match
Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
Clinical student loan repayment so you don't need to worry about your student debt
Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Apply Now

Refine Your Search

coordinator customer service jobs in columbus

Customer Experience Coordinator - Columbus, OH (Easton)

Customer Service Lead Coordinator

Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)

Accounts Payable / Front Desk Coordinator

Sr. Account Coordinator - Food Service Equipment

Client Resource Coordinator 2

Front Desk Campus Support Coordinator (On-site in Columbus)

Account Ops Coordinator

Front Desk Coordinator

Front Desk Coordinator

Front Desk Coordinator

Cashier/ Appointment Coordinator

Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)

Front Desk Coordinator / Treatment Plan Coordinator

Patient Care Coordinator Assistant (Front Desk)

Front Office Coordinator

Supplier Relations Coordinator

Front Desk Coordinator

Front Desk Coordinator - Columbus, OH

Support Services Coordinator

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