Top 47 Coordinator customer service Jobs in Columbus

Service Delivery Coordinator
Astute Technology Management —Columbus, OH
- $24 - $27 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
After Hours Coordinator
CareStar, Inc. —Columbus, OH
- Part-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Client Coordinator
Maxim Healthcare Services Direct —Columbus, OH
- $21 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Customer Service Coordinator
Agiliti —Groveport, OH
- Weekends as needed
- Microsoft Excel
- Writing skills
- Mid-level
- Health savings account
- Disability insurance
13d
Customer Team Coordinator
ProLift Toyota Material Handling —Columbus, OH
- $21 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid parental leave
- Disability insurance
Quick Apply
Service Coordinator
Gutridge —Hilliard, OH
- $22 - $26 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
Front Desk Receptionist/Patient Coordinator
Comfort Dental Hilliard —Hilliard, OH
- $15 - $26 an hour
- Overtime
- Dental office
- Administrative experience
- Clinic
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) —Columbus, OH
- Part-time
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Contact Center Coordinator
Lighthouse Behavioral Health Solutions —Whitehall, OH
- Weekends as needed
- Nursing
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Dental Front Office Patient Care Coordinator
Pure Dental —Gahanna, OH
- $20 - $30 an hour
- Part-time
- Dental office
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
13d
FT Front Desk Coordinator
IVX Health —Reynoldsburg, OH
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Service Coordinator
KE Gutridge LLC —Hilliard, OH
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
Service Coordinator
S. A. Comunale Co., Inc. —Hilliard, OH
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
Remote Pharmacy Care Coordinator, MA (Contract to Perm)
Evergreen Nephrology —Columbus, OH
- $19 - $23 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Quick Apply
5d
Account Customer Service Coordinator
Ryder System —New Albany, OH
- $20 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid parental leave
- Paid holidays
5d
Supplier Relations Coordinator
Vantage Point Logistics (VPL) —Westerville, OH
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
Dental Front Office Coordinator
Arlington Dental Group —Columbus, OH
- From $20 an hour
- Full-time
- Dental office
- Presentation skills
- In-person
- Wellness program
- Paid holidays
Quick Apply
5d

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Service Delivery Coordinator

Astute Technology Management
Columbus, OH

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Dental insurance
Paid time off
Flextime
Cell phone reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Computer literacy

Full Job Description

Location: Columbus, OH/hybrid
Regular Hours: 40, M-F 8 AM to 5 PM ET
Pay Range: $24.00 to $27.00 hourly
Full or Part Time: Full-time
Exempt or Non-Exempt: Non-Exempt
PTO Classification: H1

About Us

At Astute Technology Management, we're more than just an IT services provider - we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions - from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.

Position Overview

As a Service Delivery Coordinator, you'll be the first point of contact for our clients, ensuring every service request is handled with care and efficiency. You'll manage ticket flow, schedule service calls, and keep our team and clients informed. If you love fast-paced work, enjoy helping others, and thrive on keeping things organized, this role is for you.

Key Responsibilities

Respond to inbound calls, gather client information, and create new service tickets.
Triage and assign tickets to technicians based on priority and skill level, ensuring balanced workloads and quick resolutions.
Schedule and oversee all service calls, recurring tasks, and ensure completion to meet client expectations and service level agreements.
Communicate proactively with clients about ticket progress, changes, or outages-always advocating for the client's needs.
Maintain accurate billing and update client/site/contact info in Autotask.
Monitor service boards and metrics, intervene on overdue or high-variance tickets, and push for timely resolutions.
Escalate service delivery issues to the Service Manager when needed.
Keep procedure documentation up to date and contribute to continuous improvement.

Qualifications

Basic computer and operating system knowledge.
Strong communication, active listening, and customer care skills.
Ability to multi-task, adapt quickly, and work well in a team.
Technical awareness to match resources to issues appropriately.
Service awareness of key IT offerings.
Quick and accurate typing for ticket entry.
Self-motivation and attention to detail.
Legal authorization to work in the United States
Employment is contingent upon successful completion of a background check

Benefits

100% paid employee health care premium
100% paid employee AD&D, STD, and LTD premiums
401(k) or Roth with 4% company match (fully vested on eligibility after 90 days)
Low-cost dental and vision coverage
Financial assistance for ongoing professional development and training
Monthly mobile phone allowance
15 days PTO annually (accrued) and Flex Time
6 paid holidays

Working Conditions

Hybrid role requiring regular office presence. Hybrid priveleges available after 90 days of employment.
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer equipment, and similar tools

Why Astute?

We're committed to your growth and well-being. You'll join a team that values your expertise, encourages learning, and celebrates success. If you're ready to make a difference for our clients and your colleagues, we'd love to meet you.

Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT service across the region.

Quick Apply

Refine Your Search

coordinator customer service jobs in columbus

Service Delivery Coordinator

After Hours Coordinator

Customer Service Lead Coordinator

Client Coordinator

Customer Service Coordinator

Customer Team Coordinator

Service Coordinator

Front Desk Receptionist/Patient Coordinator

Customer Service Coordinator I

Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)

Contact Center Coordinator

Dental Front Office Patient Care Coordinator

FT Front Desk Coordinator

Front Desk Coordinator

Service Coordinator

Service Coordinator

Remote Pharmacy Care Coordinator, MA (Contract to Perm)

Account Customer Service Coordinator

Supplier Relations Coordinator

Dental Front Office Coordinator

I want to receive the latest job alert for coordinator customer service in columbus

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