Top 4 Cream maker Jobs in Columbus

Weekend Customer Advocate
Jenis Splendid Ice Creams LLC. —Columbus, OH
- Part-time
- Communication skills
- Marketing
- Entry level
- 401(k) 4% Match
- 401(k) matching
Quick Apply
6d
Retail Analytics & Forecasting Manager
Jenis Splendid Ice Creams LLC. —Columbus, OH
- Full-time
- 3 years
- Finance
- Analysis skills
- Paid holidays
- Dental insurance
Quick Apply
Maintenance
Whitehall City Schools —Whitehall, OH
- CDL B
- Forklift
- High school diploma or GED
Maintenance
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- Full-time
- CDL B
- Forklift
- High school diploma or GED

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Retail Analytics & Forecasting Manager
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Weekend Customer Advocate
Jenis Splendid Ice Creams LLC. —Columbus, OH
Communicating with customers via phone calls, online chats, and emails in professional and helpful manner. The Customer Advocate is the friendly voice on the…
Quick Apply
6d
Retail Analytics & Forecasting Manager
Jenis Splendid Ice Creams LLC. —Columbus, OH
This position requires both the art and science of forecasting—blending data, intuition, and cross-functional collaboration to drive accurate demand plans in a…
Quick Apply

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Weekend Customer Advocate

Jenis Splendid Ice Creams LLC. -
Columbus, OH

Quick Apply

Job Details

Part-time
6 days ago

Benefits

401(k) 4% Match
401(k) matching
Sabbatical

Qualifications

Food service customer order management
Customer relationship building
Email customer support
Phone communication
Food allergen awareness
In-person customer service
Direct client contact
Customer engagement
Order issue resolution
Communication skills
Marketing
Entry level
Addressing dietary restrictions in food service
Client interaction via phone calls

Full Job Description

Weekend Customer Advocate

Jeni's Splendid Ice Creams is looking for a weekend Customer Advocate to work Fridays 1p.m.-5p.m., Saturday and Sundays 9 a.m.-5 p.m. The Customer Advocate is the friendly voice on the other end of the line helping answer all our online customers’ questions, placing their orders, and fixing any problems. As their first point of contact, the Customer Advocate becomes the “face” of Jeni’s to our customers. This particular Customer Advocate works weekends from home. The ideal candidate will be relentlessly upbeat, intelligent, and enjoy helping sweet grandmothers send ice cream to their grandkids, and helping sweet grandkids send ice cream to their grandmothers.

This position is remote, with occasional in-office visits so the candidate should be located in the Columbus, Ohio area.

OUR COMPANY: Jeni’s Splendid Ice Creams is a modern American ice cream company dedicated to making better ice creams and bringing people together. Founded in 2002 by James Beard Award-winning ice cream maker Jeni Britton—who introduced a modern, ingredient-driven style of ice cream making that revolutionized the industry, forever changing the way ice cream is made—Jeni’s has emerged over the past two decades as the new standard by which all other ice creams are judged. Today, the creative-led, community-spirited company is a certified B Corporation with 80 scoop shops (and counting), an online shop with nationwide shipping at jenis.com, and distribution in top grocery stores across the country.

OUR MISSION: Team Jeni's is a nationwide team of people who bring their talent, hustle, guts, resilience and empathy (lots of heart, too) to making better ice creams and bringing people together. Working at Jeni's means devotion to service. Serving by caring about ourselves, each other, our communities, ice creams and customers. We are a force for good!

This position is responsible for and great at:

Communicating with customers via phone calls, online chats, and emails in professional and helpful manner
Organizing and placing bulk orders for holiday gifts, and catering events
Righting wrongs and advocating for customers
Getting to know customers, many on a first-name basis, and providing them with world-class customer service that is on par with our ice creams
Written and verbal communication

The Customer Advocate will become an expert in all things Jeni's including:

Products
Flavor suggestions
Placing, altering, and tracking orders
Knowledge of marketing promotions
Wholesale and Scoop Shop on goings
Shipping policies
Allergen information

Jeni’s offers the following employment benefits:

A one-month paid sabbatical after 3 years of continuous service
Annual paid day to volunteer for a non-profit organization that matters to you
50% discount at Jeni’s Scoop Shops and online
4% match on 401k contributions after 3 months of employment (for qualifying employees)

If this opportunity sounds delicious to you, please apply!

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.

Quick Apply

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cream maker jobs in columbus

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