Top 54 Customer care coordinator Jobs in Columbus

Admission Coordinator
Summit Home Care & Hospice —Columbus, OH
- $24 - $30 an hour
- Part-time
- Background check
- RN License
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Patient Care Coordinator
Winchester Vision Center —Canal Winchester, OH
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
Scheduling Coordinator
OhioHealth —Delaware, OH
- $16.63 - $24.15 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ob/Gyn
13d
Client Care Coordinator
Visiting Angels Columbus West —Columbus, OH
- $45,000 - $53,000 a year
- Full-time
- Background check
- Mid-level
- Home Health
- Health insurance
- 401(k)
Quick Apply
Front Desk Coordinator
Columbus Aesthetic & Plastic Surgery Inc —Gahanna, OH
- $17 - $19 an hour
- Full-time
- Surgery
- HIPAA
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Welcome Coordinator
Oak Street Health —Columbus, OH
- $17.00 - $28.46 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
9h
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
7d
Admissions Coordinator
North Health & Rehab Center —Worthington, OH
- $30 - $33 an hour
- Weekends as needed
- Skilled nursing facility
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)
Pure Health Aesthetics & Wellness —Lewis Center, OH
- $22 - $25 an hour
- Full-time
- Clinic
- In-person
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
4d
Client Resource Coordinator 2
Johnson Controls —Dublin, OH
- $26.06 - $35.79 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
- Paid holidays
- Health insurance
Unit Coordinator - Cardiac Stepdown
Nationwide Children's Hospital —Columbus, OH
- From $19.10 an hour
- Part-time
- CPR Certification
- Computer literacy
- BLS Certification
14d
Front Desk Coordinator
Southmoor Dental Group —Columbus, OH
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
PCC - Ortho
Sonrava Health —Columbus, OH
- $24 - $31 an hour
- Full-time
- Spanish
- Dental office
- English
- Health insurance
- Dental insurance
13d
Patient Experience Coordinator (Office Assistant- Reception)
Rise Chiropractic & Nutrition —Dublin, OH
- $18 - $21 an hour
- Email
- Background check
- Private practice
- Adults
- Free parking
- Paid training
Quick Apply
2d
Front Desk Coordinator / Treatment Plan Coordinator
Stonecreek Dental Care —Pickerington, OH
- Full-time
- Dental office
- High school diploma or GED
- Quality control
- 401(k)
- Paid time off
13d
Patient Revenue Cycle Coordinator 3
The Ohio State University —Columbus, OH
- $18.37 - $23.99 an hour
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
Patient Care Coordinator
Pure Smiles —Westerville, OH
- Part-time
- Private practice
- Dental office
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator
Lotus Dental Arts —Reynoldsburg, OH
- From $18 an hour
- Full-time
- Background check
- Dental office
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Unit Coordinator - ED Main Campus (Nights)
Nationwide Children's Hospital —Columbus, OH
- $20.50 an hour
- Weekends only
- Ability to climb stairs
- Administrative experience
- High school diploma or GED
1d
Lead Medical Receptionist
Center for Vein Restoration —Grove City, OH
- $19.00 - $19.25 an hour
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply

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Admission Coordinator

Summit Home Care & Hospice -
Columbus, OH

Quick Apply

Job Details

Part-time | Full-time
$24 - $30 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

Summit Home Care and Hospice is searching for an experienced and motivated Admission Coordinator to join our team. We’re committed to providing comprehensive healthcare services in the comfort of our patients' homes to positively impact quality of life by redefining the delivery of care.

Admission Coordinator:

Hours: Monday - Friday; 8:30 AM - 5:00 PM
Location: 800 Yard St. Suite 300, Columbus, OH 43212
Work Setting: On-Site 5 Days/Week & Remote After 3 Months
Pay Rate: $24.00 - $30.00/Hour

Responsibilities:

Responsible for contacting potential patients and physicians regarding services, field intake calls, resolve patient/referral source inquiries, enhance continuity of patient care by providing support to Account Managers and referral sources.
Receive, review, and monitor new referrals to determine ability to accept or decline.
Accurately determine and anticipate homecare needs and accept and decline on clinical appropriateness.
Call for, follow up on, track and obtain verbal orders for admissions.
Consistently communicate with the Account Managers and leadership teams regarding new business plans and updates.
Provide exceptional customer service to patients.
Complete pre-surgery calls and/or confirmation calls.
Respond to and initiate intake calls to providers, patient care teams and family to gather necessary patient information solely for the intent to process for care.
Process referrals with accuracy, timeliness, and professionalism.
Work with ADONs and the Patient Access Representatives teams to ensure timeliness of processing and compilation of required paperwork for each patient.
Provide support for Account Managers in the field.
Serve and protect the company by adhering to professional standards, home care policies and procedures.
Facilitate the coordination of services to support physicians, patients, caregivers, and/or the community.
Utilize both Summit’s EMR and external EMR systems effectively for accepting, declining and bundling referrals.
Meet established KPI’s as assigned.
All other duties as assigned/directed.

Qualifications & Experience:

High School Diploma or equivalent required.
LPN/RN highly preferred.
Must be able to type 50 WPM.
2+ years of experience in healthcare data.
1+ years of experience in home health admissions preferred.
Experience in home health care, durable medical equipment, or skilled nursing facility preferred.
Previous experience in customer service.

Skills:

Excellent verbal and written communication skills.
Ability to build rapport with clients and account management.
Ability to work independently and as an active member of a team.
Strong computer skills in data entry, and Microsoft applications.
Accurate and precise attention to details and deadlines.
Ability to multitask, prioritize, and manage time efficiently.
Goal-oriented, organized team player.

Pre-Employment Requirements:

Must successfully pass a background check in accordance with state and federal regulations.

Why Summit?

We offer a well-rounded benefits package to support you both at work and at home. Full-time team members have access to medical, dental, and vision coverage, along with extras like life and disability insurance, FSAs/HSAs, telehealth services, and a 401(k) with company match. Part-time employees are also eligible for many of these great benefits. We also offer paid time off, six standard holidays each year plus a bonus day to celebrate your birthday, and paid sick time.

Quick Apply

Refine Your Search

customer care coordinator jobs in columbus

Admission Coordinator

Patient Care Coordinator

Scheduling Coordinator

Client Care Coordinator

Front Desk Coordinator

Welcome Coordinator

Front Desk Coordinator

Admissions Coordinator

Front Desk/ Office Coordinator (+ Leadership Growth Opportunity)

Client Resource Coordinator 2

Unit Coordinator - Cardiac Stepdown

Front Desk Coordinator

PCC - Ortho

Patient Experience Coordinator (Office Assistant- Reception)

Front Desk Coordinator / Treatment Plan Coordinator

Patient Revenue Cycle Coordinator 3

Patient Care Coordinator

Patient Care Coordinator

Unit Coordinator - ED Main Campus (Nights)

Lead Medical Receptionist

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