Top 69 Customer care coordinator Jobs in Columbus

Patient Care Coordinator
Dasco HME LLC —Columbus, OH
- Full-time
- HIPAA
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
CUSTOMER SERVICE/ACCOUNT COORDINATOR
Associated Graphics (AGI) —Columbus, OH
- Full-time
- Customer service
- English
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Welcome Coordinator
Oak Street Health —Columbus, OH
- $17.00 - $28.46 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
9d
Receptionist - Full Time
OhioHealth Rehabilitation Hospital - Dublin —Dublin, OH
- $15 - $24 an hour
- Full-time
- Hospital
- Inpatient
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Medical Office Receptionist
LifeStance Health —Hilliard, OH
- From $21 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
Quick Apply
13d
Client Coordinator
Maxim Healthcare Services Direct —Columbus, OH
- $21 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
After Hours Coordinator
CareStar, Inc. —Columbus, OH
- Part-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Coordinator - Grandview
Face Forward Aesthetics —Columbus, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
Service Delivery Coordinator
Astute Technology Management —Columbus, OH
- $24 - $27 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Coordinator
Columbus Aesthetic & Plastic Surgery Inc —Gahanna, OH
- $17 - $19 an hour
- Full-time
- Surgery
- HIPAA
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Remote Pharmacy Care Coordinator, MA (Contract to Perm)
Evergreen Nephrology —Columbus, OH
- $19 - $23 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Quick Apply
5d
FT Front Desk Coordinator
IVX Health —Reynoldsburg, OH
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Patient Coordinator
Columbus Ophthalmology Associates —Columbus, OH
- Overtime
- Background check
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Paid holidays
Quick Apply
Unit Coordinator-Nights-H9A
Nationwide Children's Hospital —Columbus, OH
- Part-time
- CPR Certification
- Hospital
- Computer literacy
14d
Oncology Scheduler
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
Oncology Scheduler
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
Oncology Scheduler
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
Contact Center Coordinator
Lighthouse Behavioral Health Solutions —Whitehall, OH
- Weekends as needed
- Nursing
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
4d
Client Care Coordinator in Home Care
Synergy HomeCare —Pickerington, OH
- $20 - $23 an hour
- Part-time
- High school diploma or GED
- Supervising experience
- Team management
- Travel reimbursement
- 401(k)
Quick Apply

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Patient Care Coordinator

Dasco HME LLC -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Description:

DASCO is growing! Voted one of the 2019, 2020, 2021 and 2022 top places to work in Columbus CEO magazine. Join Us!

Our benefits include: competitive compensation based on industry standards, an excellent benefits package, which includes: generous 401(k) match with immediate vesting, growth opportunities, health insurance benefit opportunities which include Medical, Dental, Vision, excellent PTO which increases based on tenure, holiday pay, and a fantastic company culture!

SUMMARY:

The Patient Care Coordinates a variety of branch office services to patients and referrals, including order processing, coordinating the delivery of products and services, and patient education. The role also handles a variety of tasks in support of day-to-day branch operations, such as inventory, records-keeping, office maintenance, and regulatory compliance.

ESSENTIAL FUNCTIONS:

Coordinates services for patients and referrals including, but not limited to, timely and accurate order processing, prompt delivery of equipment, warranty repairs and replacements and related follow-up to ensure service excellence.
Prepares orders for timely and accurate billing.
Delivers customer service via phone, email and face-to-face interactions. Sets up and advises patients and caregiver on equipment and service options, care and maintenance of equipment, insurance coverage, payment options and other related information.
Supports and/or manages branch operation functions such as inventory, records-keeping, working reports, obtaining documentation, office maintenance and cleaning, coordination of delivery techs, policy and procedural compliance with HIPAA, The Joint Commission, State Respiratory Care Board, State Pharmacy Board and all other applicable rules and regulations.
Other duties as assigned by the branch office manager.

Requirements:

REQUIRED EDUCATION AND/OR EXPERIENCE:

High School diploma or GED equivalent.

PREFERRED EDUCATION AND/OR EXPERIENCE:

Associate’s degree in related field.
Six months’ experience in healthcare/medical/insurance/DME customer service role

ADDITIONAL QUALIFICATIONS:

None.

COMPETENCIES:

Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management

POSITION TYPE/EXPECTED HOURS OF WORK:

The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

SUPERVISORY RESPONSIBILITY:

This position has no supervisory role.

WORK ENVIRONMENT:

This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.

TRAVEL:

Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO

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Refine Your Search

customer care coordinator jobs in columbus

Patient Care Coordinator

CUSTOMER SERVICE/ACCOUNT COORDINATOR

Welcome Coordinator

Receptionist - Full Time

Medical Office Receptionist

Client Coordinator

Front Desk Coordinator

After Hours Coordinator

Front Desk Coordinator - Grandview

Service Delivery Coordinator

Front Desk Coordinator

Remote Pharmacy Care Coordinator, MA (Contract to Perm)

FT Front Desk Coordinator

Patient Coordinator

Unit Coordinator-Nights-H9A

Oncology Scheduler

Oncology Scheduler

Oncology Scheduler

Contact Center Coordinator

Client Care Coordinator in Home Care

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