Top 53 Customer relations/administrative assistant Jobs in Columbus

Assistant Community Manager
GoldOller Real Estate Investments —Columbus, OH
- $19 - $23 an hour
- Weekends as needed
- Mid-level
- Office
- Residential
- Paid parental leave
- Paid holidays
Quick Apply
Assistant Property Manager
Harbor Group Management Company —Westerville, OH
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
1d
Assistant Property Manager
Sawmill Road Management Company —Columbus, OH
- $42,000 - $46,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Assistant
SourcePoint - Thrive After 55! —Delaware, OH
- Part-time
- Microsoft Excel
- Office
- Administrative experience
Quick Apply
Affordable Assistant Community Director - Westerville
Elmington Living —Columbus, OH
- Weekends as needed
- Mid-level
- Bachelor's degree
- Travel
Quick Apply
8d
Assistant Property Manager-Grove City, OH
Burlington Capital Properties —Grove City, OH
- Full-time
- Background check
- Customer service
- Computer literacy
Quick Apply
Executive Director
Wallick —Columbus, OH
- From $105,000 a year
- Full-time
- Background check
- 5 years
- Physical & Rehabilitation Medicine
- Paid parental leave
- Health insurance
Quick Apply
9d
Office Manager
Firouzian Dentistry —Columbus, OH
- $63,000 - $66,000 a year
- Full-time
- Dental office
- HIPAA
- Bachelor's degree
- Commuter assistance
- AD&D insurance
13d
Manager - Noe Bixby
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Manager - Thurman Avenue
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Assistant Community Manager
Woda Cooper —Whitehall, OH
- Full-time
- Background check
- Sales
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Manager - Bexley
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Manager - Whitehall
Donatos Pizza —Columbus, OH
- From $17.25 an hour
- Part-time
- ServSafe
- Ability to walk for extended periods
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Manager - Easton
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Manager - Norton Road
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Manager - Airpointe
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
East Columbus - Hourly Manager
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Manager - Downtown Columbus
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Bus Assistant - Pickerington, OH
Summit LLC —Pickerington, OH
- $22.45 an hour
- Part-time
- 18 years or older
- Experience working with children
- Children
- Paid holidays
- Health insurance
Quick Apply
1d
Manager - Eakin Road
Donatos Pizza —Columbus, OH
- $17.75 an hour
- Part-time
- No education required
- ServSafe
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply

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Assistant Community Manager

GoldOller Real Estate Investments -
Columbus, OH

Quick Apply

Job Details

Full-time
$19 - $23 an hour

Benefits

Paid parental leave
Paid holidays
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Safety regulations
High school diploma or GED
Driver's License
Property management company experience
Safety standard operating procedures
Stakeholder relationship building

Full Job Description

At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day? Apply today!

GoldOller Assistant Community Manager plays a key role in supporting the Community Manager to ensure the operational and financial success of the residential community. In the absence of the Community Manager, the Assistant Community Manager must confidently and competently assume full responsibility for the property’s operations, ensuring consistency, continuity, and exceptional service. This position is committed to delivering the Gold Standard of Service by providing outstanding customer experiences, maintaining a high level of professionalism, and fostering strong resident satisfaction. Responsibilities include overseeing rent collection processes, managing lease violations, leasing available apartment homes, supporting marketing and outreach initiatives, driving resident retention, and ensuring the community presents a polished, welcoming environment.

The ideal candidate demonstrates proactive problem-solving skills and a forward-thinking mindset, especially when property or team performance falls below expectations. This role requires the ability to develop and implement action plans, communicate progress and solutions to the Community Manager, and take decisive steps to correct performance gaps. Beyond daily operations, the role assists the Community Manager in coaching, developing, and leading the team, with an emphasis on both personal and professional growth. This includes cultivating a positive work environment that promotes high employee satisfaction and team collaboration.

This position has the potential to earn both commissions and bonuses exceeding $1,000 per month.

Financial & Administrative

Maintain bad debt under 2% monthly.
Collect, post, and track all revenue (rent, fees, deposits).
Manage delinquent accounts, collections, and eviction processes per policy.
Complete move-in/move-out inspections and Final Account Statements.
Monitor additional income, petty cash, and monthly budget goals.
Ensure accurate, timely data entry and required reports.
Support occupancy, retention, and rental rate goals.

Office & Operations

Serve as a professional representative of the property and GoldOller.
Conduct weekly team meetings and support the Community Manager on key initiatives.
Enforce leases, Fair Housing, safety standards, and local regulations.
Maintain an organized, guest-ready leasing office.
Attend required trainings and meetings; complete all checklists.
Use company equipment responsibly and follow all operational procedures.

Team Leadership & Development

Assist in supervising, coaching, and motivating the leasing team.
Support with interviewing, onboarding, training, and performance feedback.
Promote a positive, team-oriented work culture and strong employee relations.
Ensure timely completion of training for yourself and your team.

Leasing, Marketing & Customer Service

Achieve at least a 25% closing ratio and maintain strong shopping report scores.
Meet occupancy goals through proactive lead management and team coaching.
Conduct daily property walks to ensure the readiness of tour paths and vacant units.
Ensure exceptional move-in experiences and consistent follow-up with prospects.
Manage CRM activity; respond to leads and reviews within company timeframes.
Complete leases, renewals, and all required addendums accurately.
Monitor advertising sources and assist with social media engagement.
Address resident concerns professionally and promptly.

Maintenance & Grounds Support

Regularly walk the community and inspect vacant units.
Assist with oversight of grounds, common areas, and cleanliness standards.
Log and track service requests, dispatch maintenance promptly, and complete quality check calls.

Resident Relations

Support move-ins, move-outs, renewal outreach, and retention goals (60%+).
Maintain professional communication through notices, follow-ups, and resident updates.
Help plan and participate in resident events and community-building activities.
Assist in conflict resolution, grievance avoidance, and court-related documentation when needed.

Skills & Qualifications

Strong sales, customer service, and communication skills.
Knowledge of property management operations and Fair Housing.
Proficient in Microsoft Office; RealPage/OneSite experience preferred.
Excellent multitasking, organization, and conflict-resolution abilities.
Ability to build positive relationships with residents, vendors, and team members.

Position Requirements

High school diploma/GED required.
Minimum 2 years of multifamily property management experience.
Valid driver’s license and reliable personal vehicle.
Ability to lift up to 40 lbs.
NALP certification a plus.
Weekend availability (one per month) and occasional travel as needed.
Ability to follow all company health and safety protocols.

Perks and Benefits That We Offer…

Who We Are
GoldOller Real Estate Investments is a dynamic and growing company that acquires, develops, and operates multifamily communities across the country. With more than 40,000 units under management in 12 states, we proudly represent over $2.6 billion in assets. Our success comes from investing not only in properties - but in our people.

Perks & Benefits We Offer
GoldOller believes in a healthy work-life balance. Keeping our employees in mind, here are just a few of the benefits we provide:

12 Paid Holidays
Up to 2 weeks Paid Time Off in the first year (with more earned as you grow with us)
A Celebrate YOU Day (to use at your leisure for any special occasion)
Comprehensive Medical, Dental, and Vision Plans (available after 60 days of employment)
Company-Paid Health Reimbursement Account
Paid Maternity Leave
Company-Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
Complimentary access to GoldOller property amenities - including pools, fitness centers, wellness classes, and more!
Company-Paid Certifications & Licensing
…and so much more!

Visit www.goldoller.com to learn more!
Equal Opportunity Employer

#camgo1

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Refine Your Search

customer relations/administrative assistant jobs in columbus

Assistant Community Manager

Assistant Property Manager

Assistant Property Manager

Customer Service Assistant

Affordable Assistant Community Director - Westerville

Assistant Property Manager-Grove City, OH

Executive Director

Office Manager

Manager - Noe Bixby

Manager - Thurman Avenue

Assistant Community Manager

Manager - Bexley

Manager - Whitehall

Manager - Easton

Manager - Norton Road

Manager - Airpointe

East Columbus - Hourly Manager

Manager - Downtown Columbus

Bus Assistant - Pickerington, OH

Manager - Eakin Road

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