Top 15 Customer relationship associate Jobs in Columbus

Customer Service Associate I
Cass Information Systems Inc. —Columbus, OH
- Overtime
- Hybrid work
- Writing skills
- Research
- Office
Entry-Level Sales Associate
Peltier Melzer Marketing —Hilliard, OH
- $900 - $1,300 a week
- Full-time
- Driver's License
- In-person
- Reliable transportation
Quick Apply
9h
Advertising, Branding, Marketing & Sales Associates Wanted
Privately Held Company —Columbus, OH
- $60,000 - $100,000 a year
- Full-time
- Computer literacy
- Basic math
- Research
- Travel reimbursement
- Mileage reimbursement
Quick Apply
ProSales Associate Black and Gold Academy US
Herc Rentals —Columbus, OH
- $28.85 an hour
- Full-time
- Driver's License
- Travel
- Associate's degree
- Paid parental leave
- Health savings account
Associate Client Account Manager
Cass Information Systems Inc. —Columbus, OH
- Hybrid work
- Writing skills
- Mid-level
- SQL
10d
Associate Account Manager
Vantage Point Logistics (VPL) —Columbus, OH
- Full-time
- Remote
- Mid-level
- Analysis skills
- Presentation skills
Quick Apply
5d
Inside Sales Associate
Power Distributors LLC —Columbus, OH
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Paid time off
Quick Apply
6d
Regional Support Associate
Meeder Investment Management —Dublin, OH
- Full-time
- Analysis skills
- Communication skills
- Marketing
Quick Apply
Catering Sales Associate - Outside Sales
LIFECARE ALLIANCE —Columbus, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Sales Associate
Viking Automatic Sprinkler Company —Columbus, OH
- $60,000 - $80,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Employee stock purchase plan
Quick Apply
6d
Client Relationship Marketing Associate Director
Accenture —Columbus, OH
- $150,900 - $369,800 a year
- Full-time
- Remote
- Marketing
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
3d
Firm Enterprise Solutions Associate Director, Client Account Management
Deloitte —Columbus, OH
- $118,700 - $243,700 a year
- Full-time
- Microsoft Excel
- Office
- Bachelor's degree
9d
Lead Sales Associate
Bee Telos —Columbus, OH
- $60,000 - $70,000 a year
- Full-time
- Mid-level
- Business development
- Mentoring
- Health insurance
- 401(k)
Quick Apply
5d

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ACC PREMIERE —Columbus, OH
May be required to work in one or multiple queues/skill sets over various customer contact channels (email, telephone, etc.).
$24 - $26 an hour
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Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
Comfortable navigating CRM systems, scheduling software, and digital communication tools to streamline workflow and enhance the customer experience.
$19 - $20 an hour
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Customer Service Associate I
Cass Information Systems Inc. —Columbus, OH
Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one’s actions by helping…
Entry-Level Sales Associate
Peltier Melzer Marketing —Hilliard, OH
Valid driver's license and reliable transportation. Build and maintain strong customer relationships that drive retention and loyalty.
$900 - $1,300 a week
Quick Apply
9h

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customer relationship associate jobs near columbus

Customer Service Associate I

Cass Information Systems Inc. -
Columbus, OH

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Job Details

Qualifications

Customer communication
Customer relationship building
Research
Customer relationship management
Productivity software

Full Job Description

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction.

** Schedule: Monday - Friday with a flexible start time between 7:30am - 9:00am

PRINCIPAL RESPONSIBILITIES AND DUTIES:

Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures/standards.
Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients.
Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one’s actions by helping to develop customer relationships.
Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis.
Suggests changes and/or enhancements to existing procedures to improve service to clients and internal processes.
Works independently and with other internal departments to coordinate file maintenance and client validation file/database updates.
Seeks guidance from the appropriate resource on significant non-routine issues.
Documents and reports on errors made by all other Utility departments.
Works overtime as needed.
Other duties as assigned.
Training is onsite Monday-Friday from 8:00am-4:30pm for the first week.

KNOWLEDGE AND MINIMUM REQUIREMENTS:

Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members.
Strong organizational skills with the ability to handle multiple tasks simultaneously.
Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office.
Good problem-solving skills and attention to details.
College-level course work in a general or business administration area or equivalent experience.
Minimum 6 months customer service experience in a general business environment or equivalent experience.

APPLICATION PROCESS:

Please apply directly to this position via the “Apply” button. You will be required to create an account and provide your resume, contact information and other pertinent employment information. This process typically takes 20 minutes or less. Should we find that you meet the minimum requirement of the position, a member of our recruiting team will be in touch to start the interview process.

ABOUT OUR COMPANY:

Cass Information Systems, Inc. (NASDAQ: CASS) is a leading provider of integrated information and payment management solutions. Cass enables enterprises to achieve visibility, control and efficiency in their supply chains, communication networks, facilities, and other operations. Disbursing over $95 billion annually on behalf of its clients, and with total assets of $2.5 billion, Cass is uniquely supported by Cass Commercial Bank. Founded in 1906 and a wholly-owned subsidiary, Cass Commercial Bank provides sophisticated financial exchange services to the parent organization and its clients. Cass is part of the Russell 2000®. More information is available at www.cassinfo.com (http://www.cassinfo.com).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer relationship associate jobs in columbus

Customer Service Associate I

Entry-Level Sales Associate

Advertising, Branding, Marketing & Sales Associates Wanted

ProSales Associate Black and Gold Academy US

Associate Client Account Manager

Associate Account Manager

Inside Sales Associate

Regional Support Associate

Catering Sales Associate - Outside Sales

Sales Associate

Client Relationship Marketing Associate Director

Firm Enterprise Solutions Associate Director, Client Account Management

Lead Sales Associate

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