Top 14 Customer rep call center Jobs in Columbus

Customer Service Rep
BrightStar Propane & Fuels —Westerville, OH
- $20 an hour
- No high school diploma
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
6d
Event Monitoring Ctr Rep Assc
American Electric Power —Groveport, OH
- $22.14 - $27.67 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Tuition reimbursement
12d
BDC Sales Rep/Customer Service
Coughlin Automotive —Columbus, OH
- $55,000 - $75,000 a year
- Full-time
- Background check
- Dealership
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep - Impound
Guardian Fleet Services —Columbus, OH
- $18 - $21 an hour
- Spanish
- Computer literacy
- English
- AD&D insurance
- Paid holidays
Quick Apply
Patient Accounting Coordinator Lead
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Hybrid work
- Background check
- Microsoft Excel
- Computer literacy
12d
HVAC Customer Service Rep
Airtron Heating & Air Conditioning - Columbus —Columbus, OH
- $17 - $21 an hour
- Full-time
- Bilingual
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
Quick Apply
Customer Service Rep - Spanish/English Bilingual
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- $15.50 - $18.00 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
13d
Experienced BDC/Call Center Rep
Bob Caldwell Automotive, Inc —Columbus, OH
- Full-time
- Background check
- Clean driving record
- Pass drug screening
Quick Apply
Territory Service Rep - Columbus, OH
NOVO DISTRIBUTION LLC —Columbus, OH
- $21.75 an hour
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid time off
Quick Apply
4d
Commercial Strategy Manager
Owens & Minor Distribution Inc. —Columbus, OH
- $110,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Travel
- Health savings account
- Disability insurance
Quick Apply
Outside Sales and Service Representative
Interstate Trailer —Columbus, OH
- Call employer
- Dealership
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
2311 Western Zone Sales Manager
BriskHeat Corporation —Columbus, OH
- Full-time
- Customer service
- 5 years
- Office
Quick Apply
9h
Sales Manager, Sales Operations (Home Services)
HomePro Marketing —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Remote Licensed Insurance Sales Rep
The Michaels Group, Inc. —United States
- $80,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- Communication skills
- Commercial
- Disability insurance
- Health insurance
Quick Apply
2d

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Customer Service Rep
BrightStar Propane & Fuels —Westerville, OH
Handle inbound and outbound customer calls with clear, respectful, solution-focused communication. Begin handling inbound customer calls independently, with…
$20 an hour
Quick Apply
6d
Technical Support Rep I
Shentel —Chillicothe, OH
Assist customers with Streaming TV and Home Internet service questions and technical troubleshooting. Develop valuable technical and customer service skills.
From $18 an hour
Quick Apply
6d

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Customer Service Rep

BrightStar Propane & Fuels -
Westerville, OH

Quick Apply

Job Details

$20 an hour
6 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Phone communication
Service scheduling
Managing clients in a customer support role
Documentation Handling
Client interaction via phone calls

Full Job Description

Why This Role Matters

Every interaction a customer has with BrightStar Propane shapes how reliable, responsive, and trustworthy we feel as their propane provider. In this role, you’ll be the person who turns everyday service moments calls, questions, fixes into long-term customer relationships that keep homes warm, businesses running, and communities powered. What you do directly supports customer retention, smooth operations, and growth across our service areas.

What You’ll Do

You’ll work at the center of customer communication and internal coordination, partnering closely with your General Manager, Service Center, and delivery teams to make sure customers get what they need, accurately and on time.

Handle inbound and outbound customer calls with clear, respectful, solution-focused communication
Support customer growth and retention efforts by resolving concerns, following up, and ensuring issues are fully closed
Participate in outbound campaigns to retain customers, win back lost accounts, and collect on past-due balances
Assist with daily delivery and service operations by resolving routing exceptions and updating customer accounts
Provide administrative support including documentation, reporting, route paperwork, scanning, and account accuracy (billing and forecasting)
Depending on location, assist with accounts payable processing and other office operations

What success looks like after 90 days:
You’re confidently handling customer calls end-to-end, proactively identifying issues before they escalate, supporting retention efforts, and keeping customer and routing records accurate with minimal oversight.

What You’ll Actually Do in Your First 30 Days

Learn EDP’s customer systems, routing processes, and service workflows through hands-on training
Begin handling inbound customer calls independently, with guidance on more complex issues
Partner with the General Manager to understand customer retention goals and current challenges
Support daily route paperwork, documentation, and customer account updates to maintain clean, accurate records

Must Have

High school diploma, GED, or equivalent experience
1–2 years of professional customer service experience
Comfort handling phone-based conversations with customers about service, billing, and scheduling
Ability to track details accurately across multiple systems and documents
Reliable attendance and the ability to follow established processes

Nice to Have

Experience in utilities, energy, logistics, or service-based industries
Familiarity with billing systems, route management, or customer account maintenance
Experience supporting retention, collections, or outbound calling campaigns
Prior administrative or office operations experience
Exposure to accounts payable or basic finance processes

What We Offer

In addition to competitive wages ($20 per hour, starting pay), we offer a comprehensive benefits package designed to support your physical, financial, and personal well-being:

Medical, dental, and vision insurance options
Health Savings Account (HSA) and Flexible Spending Account (FSA)
401(k) with company match
Tuition reimbursement
Employee Assistance Program (EAP)
Voluntary life, AD&D, and short-term disability coverage
Paid holidays and time off
$50,000 basic life/AD&D and long-term disability at no cost
Propane discount

Our Culture

We’re a growing company with deep roots in local communities, and we take pride in doing right by our customers and each other. People here are practical, supportive, and straightforward, we work hard, help when things get busy, and value trust over hierarchy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

customer rep call center jobs in columbus

Customer Service Rep

Event Monitoring Ctr Rep Assc

BDC Sales Rep/Customer Service

Customer Service Rep - Impound

Patient Accounting Coordinator Lead

HVAC Customer Service Rep

Customer Service Rep - Spanish/English Bilingual

Experienced BDC/Call Center Rep

Territory Service Rep - Columbus, OH

Commercial Strategy Manager

Outside Sales and Service Representative

2311 Western Zone Sales Manager

Sales Manager, Sales Operations (Home Services)

Remote Licensed Insurance Sales Rep

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Why This Role Matters

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What You’ll Actually Do in Your First 30 Days

Must Have

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