Top 52 Customer service account coordinator Jobs in Columbus

Employee Benefits Account Coordinator / Benefit Specialist
Higginbotham —Dublin, OH
- Microsoft Excel
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
Service Operations/Project Coordinator
Vaco LLC —Groveport, OH
- $60,000 - $75,000 a year
- Mid-level
Quick Apply
14d
After Hours Coordinator
CareStar, Inc. —Columbus, OH
- Part-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
12d
Service Delivery Coordinator
Astute Technology Management —Columbus, OH
- $24 - $27 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Service Coordinator
Gutridge —Hilliard, OH
- $22 - $26 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10d
Client Coordinator
Maxim Healthcare Services Direct —Columbus, OH
- $21 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Account Coordinator
R2 Logistics —Westerville, OH
- Office
- US work authorization
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
11d
Customer Team Coordinator
ProLift Toyota Material Handling —Columbus, OH
- $21 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid parental leave
- Disability insurance
Quick Apply
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Account Customer Service Coordinator
Ryder System —New Albany, OH
- $20 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid parental leave
- Paid holidays
5d
Supplier Relations Coordinator
Vantage Point Logistics (VPL) —Westerville, OH
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
Front Desk Receptionist/Patient Coordinator
Comfort Dental Hilliard —Hilliard, OH
- $15 - $26 an hour
- Overtime
- Dental office
- Administrative experience
- Clinic
- Paid holidays
- Dental insurance
Quick Apply
FT Front Desk Coordinator
IVX Health —Reynoldsburg, OH
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Dental Front Office Coordinator
Arlington Dental Group —Columbus, OH
- From $20 an hour
- Full-time
- Dental office
- Presentation skills
- In-person
- Wellness program
- Paid holidays
Quick Apply
5d
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Front Desk Administrative Coordinator
Stockhands Horses for Healing —Delaware, OH
- $16.00 - $17.50 an hour
- Part-time
- Background check
- Office
- Fair chance
Quick Apply
3d
Remote Pharmacy Care Coordinator, MA (Contract to Perm)
Evergreen Nephrology —Columbus, OH
- $19 - $23 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Quick Apply
5d
Project Coordinator - National Accounts (Materials)
Loeb Electric —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
6d
Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) —Columbus, OH
- Part-time
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits

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Employee Benefits Account Coordinator / Benefit Specialist

Higginbotham -
Dublin, OH

Apply Now

Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Vendor relationship building
Customer communication

Full Job Description

About the Role:

As a Benefit Specialist at McGohan Brabender, you will be at the forefront of our mission to provide comprehensive benefit solutions to our clients. As part of an Account Management team, you will collaborate closely with clients, insurance carriers, and internal teams to design, implement, and manage employee benefit programs that align with our clients' objectives and meet the needs of their workforce.

Newly hired Benefit Specialists will begin their journey at McGohan Brabender as part of our Benefit Specialist Academy, a structured onboarding program designed to build a strong foundation for success. For the first three months, each new team member will work with a dedicated trainer who provides hands-on instruction, support, and coaching. This immersive experience allows new hires to gradually learn the intricacies of the role, develop key skills, and build confidence before joining an Account Team. By the end of the Academy, Benefit Specialists will be well-prepared to integrate with an Account Team, picking up more team-specific training while also starting to contribute meaningfully to client relationships and deliver outstanding service.

We believe that with the right attitude, a commitment to learning, and a passion for helping others, you can excel in the role of Benefit Specialist, even if you haven't previously worked in the insurance or benefits industry. Soft skills such as initiative, teamwork, and a customer service orientation, are the key strengths we look for in new Benefit Specialists.

Key Responsibilities:

Client Support: Act as a trusted partner to our clients, conduct needs assessments and offer exceptional customer service by responding to day-to-day service issues and depending on their assigned team, scheduling client meetings. Keep minutes in client meetings, take notes and identify and execute follow up tasks.

Compliance and Regulatory Expertise: Ensure clients remain in compliance with rules and regulations. Collect and review SBCs, Certificates, SPDs, 5500s, and Wrap Docs.

Meeting Preparation & Logistics: Create, design, facilitate, and present materials for all client meetings. Including, but not limited to, open enrollment PowerPoints, core meeting deck prep Xplore websites, iPad loading, and printing logistics. Collaborate with clients on AccelerateGo communication strategies as well as assisting clients with other MB value-added resources. Depending on their assigned team. Benefit Specialists may be called upon to independently conduct a full open enrollment presentation.

Vendor Management: Manage relationships with insurance carriers, third-party administrators, and other benefit providers to ensure seamless service delivery.

Benefits Administration: Oversee benefit enrollment, changes, and terminations, maintaining accurate records and addressing employee inquiries.

Technology Utilization: Stay informed on benefits technology platforms clients may utilize to streamline administration and enhance employee and client experiences. Additionally, take full advantage of the Microsoft Office Suite, including Excel, Publisher, and PowerPoint. Follow MB’s renewal workflow in Salesforce

Quoting Management: Assist Account Managers with the quoting process by preparing presentations and documents, gathering census information, and guiding the client through the market review process.

Policy Implementation: Manage the implementation of new benefit policies by acting as the liaison between the carrier and the client; assist the client with installation paperwork, terminate any prior policies, and request a deductible credit report and certificate of coverage for the new policy.

Qualifications:

Bachelor’s degree preferred.
Self-starter who will take initiative in meeting client’s needs.
Exceptional communication (both oral and written) and interpersonal skills.
Client-centric mindset.
Detail-oriented with excellent organizational and project management abilities.
Proficiency in Microsoft Office Suite.
Ability to work independently and collaboratively within a team.
Comfortable presenting in front of groups (once knowledge base is acquired).

Physical Requirements:

- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Employee Wellness Program
- Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

customer service account coordinator jobs in columbus

Employee Benefits Account Coordinator / Benefit Specialist

Service Operations/Project Coordinator

After Hours Coordinator

Service Delivery Coordinator

Service Coordinator

Client Coordinator

Account Coordinator

Customer Team Coordinator

Customer Service Lead Coordinator

Account Customer Service Coordinator

Supplier Relations Coordinator

Front Desk Receptionist/Patient Coordinator

FT Front Desk Coordinator

Dental Front Office Coordinator

Front Desk Coordinator

Customer Service Coordinator I

Front Desk Administrative Coordinator

Remote Pharmacy Care Coordinator, MA (Contract to Perm)

Project Coordinator - National Accounts (Materials)

Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)

I want to receive the latest job alert for customer service account coordinator in columbus

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