Top 13 Customer service agent tier 2 Jobs in Columbus

Client Relations Specialist - Fast Track Opportunity to Freight Broker
C.H. Robinson —Grandview Heights, OH
- $19.23 - $38.47 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Van Driver/ Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Background check
- Computer literacy
- No high school diploma
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Lead Commercial Technical Operations
WOW! —Columbus, OH
- Full-time
- Computer science
- Computer Science
- High school diploma or GED
1d
Global Logistic Vice President
Vertiv —Westerville, OH
- 11+ years
- US work authorization
- Regional
Senior Program Manager, Operations Strategy
Vertiv —Westerville, OH
- Engineering
- Travel
- US work authorization
Real Estate Showing Agent
Moog Group —Worthington, OH
- $60,000 - $115,000 a year
- Real Estate License
- Communication skills
- Entry level
Quick Apply
Real Estate Listing Agent
Moog Group —Worthington, OH
- $60,000 - $115,000 a year
- Mid-level
- Real Estate License
- Communication skills
- Health insurance
- On-the-job training
Quick Apply
AI Enablement Manager
Crowe —Columbus, OH
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
2d
Senior Microsoft .NET Architect Consultant (AI-Forward)
Proactive Logic Consulting Inc —United States
- $75 - $105 an hour
- Contract
- Remote
- Azure
- HIPAA
- Machine learning
Quick Apply

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Le Meridien Columbus, The Joseph —Columbus, OH
Must have a valid driver's license for the applicable state. Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e.,…
11d
Leasing Professional
T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
$18 - $22 an hour
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Client Relations Specialist - Fast Track Opportunity to Freight Broker
C.H. Robinson —Grandview Heights, OH
In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. 401(k) with 6% company matching.
$19.23 - $38.47 an hour
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner. 120 steps 10% of 8 hour shift.
Quick Apply

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customer service agent tier 2 jobs near columbus

Client Relations Specialist - Fast Track Opportunity to Freight Broker

C.H. Robinson -
Grandview Heights, OH

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Job Details

Full-time
$19.23 - $38.47 an hour

Benefits

Paid parental leave
Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
401(k) 6% Match
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Prescription drug insurance

Qualifications

High school diploma or GED

Full Job Description

C.H. Robinson is hiring an Associate Portfolio Executive to build and manage a customer portfolio while developing long‑term, trusted relationships. In this role, you will leverage AI‑powered tools to simplify quoting, planning, and scheduling—so you can focus on selling, problem‑solving, and growing revenue. You will operate with autonomy while being backed by the scale, technology, and credibility of a global supply chain leader. Supported by structured onboarding, coaching, and recognition for results, you will have a clear path for accelerated career growth in a high‑performance environment. If you’re driven, entrepreneurial, and motivated by winning with customers, this role offers the chance to run your own business—with unmatched support behind you.

RESPONSIBILITIES:

Build and grow a portfolio of customers, strengthening relationships and uncovering needs to convert opportunities into active business.

Re-engage dormant accounts and expand within existing customers to increase volume, revenue, and wallet share.

Own day-to-day customer interactions by responding quickly to questions, managing exceptions and escalations, and resolving conflict professionally.

Coordinate with carriers, suppliers, and internal partners to meet customer commitments and service expectations.

Quote and price freight, applying negotiation skills, market insight, and customer buying patterns to execute pricing strategy.

Plan, build, and execute shipments (with AI agent support) aligned to customer expectations

Identify account growth potential and cultivate transactional relationships into more committed, repeatable partnerships supported by business development resources.

Use data, reporting, and market/customer updates to uncover service and growth opportunities and inform daily priorities.

Improve how work gets done by adopting new tools/technology, identifying automation opportunities, and helping document and follow SOPs.

Operate with urgency and a team-first mindset by supporting teammates’ customers when needed and contributing in daily/weekly stand-ups.

Required Qualifications:

High School Diploma or GED.

Minimum 6 months Customer Engagement Experience internal or external

Ability to travel up to 10%

Preferred Qualifications:

Bachelor's Degree from an accredited college or university.

Attention to detail, accuracy, and problem-solving.

Demonstrated negotiation, collaboration, and influencing skills.

Proficient in Microsoft Office Suite of Programs.

Values a diverse and inclusive work environment.

At C.H. Robinson we're firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role you will engage with peers in-office four days a week, igniting creativity and driving impactful results. With the flexibility for remote work one day a week, this role strikes the perfect balance between teamwork and autonomy.

We value an environment where you can grow by challenging yourself and are supported with the potential for internal promotion – within Sales, Global Forwarding, Operations, Account Management or other areas – so you can discover new interests, develop your strengths, and reach your life goals. So what are you waiting for? Click that apply button.

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$19.23 - $38.47

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Three medical plans which include
- Prescription drug coverage
- Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page

Apply Now

Refine Your Search

customer service agent tier 2 jobs in columbus

Client Relations Specialist - Fast Track Opportunity to Freight Broker

Guest Service Agent

Van Driver/ Guest Service Agent

POS Support Agent

Lead Commercial Technical Operations

Global Logistic Vice President

Senior Program Manager, Operations Strategy

Real Estate Showing Agent

Real Estate Listing Agent

AI Enablement Manager

Senior Microsoft .NET Architect Consultant (AI-Forward)

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