Top 4 Customer service representative/lot attendant Jobs in Columbus

Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
- $23 - $27 an hour
- Weekends as needed
- CDL B
- Microsoft Word
- Background check
- Health insurance
- 401(k)
Quick Apply
Event Attendant/Cashier
SP Plus Corporation —Columbus, OH
- $16 an hour
- Part-time
- Clean driving record
- High school
- Basic math
- Disability insurance
- Health insurance
Rental Car Cleaner/Car Washer
FleetLogix, Inc. —Columbus, OH
- $16 an hour
- Full-time
- Background check
- Pass drug screening
- Ability to lift 50 pounds
- Health insurance
- Opportunities for advancement
Quick Apply
Maintenance Porter - Driving
Metropolis Technologies —Columbus, OH
- $17 an hour
- Full-time
- Clean driving record
- Sanitation
- English
- Disability insurance
- Health insurance

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Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff. 1-year professional driver experience.
$23 - $27 an hour
Quick Apply
Event Attendant/Cashier
SP Plus Corporation —Columbus, OH
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable…
$16 an hour

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customer service representative/lot attendant jobs near columbus

Transportation Supervisor

Cardinal Transportation LTD -
Columbus, OH

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Employee discount
Retirement plan

Qualifications

CDL B
Microsoft Word
Customer communication
Microsoft Excel
Passenger Endorsement
Customer service
In-person customer service
Microsoft Office
Supervising experience
DOT Physical Certification
General management

Full Job Description

Cardinal Transportation is the leading ground transportation provider in Ohio. We provide a wide range of luxury transportations services for athletic travel, charters, tours, line runs, weddings, executive travel, and more. We are growing and looking for you to join our dynamic organization.

In your role as a Transportation Supervisor, you will execute the daily operations of a full-service luxury ground transportation company. You will be responsible for supervising the driver team with a focus on excellent customer service and adherence to Cardinal Transportation, LTD values. You will serve as the secondary line for phones and emails to provide quotes for service and respond to changes in scheduled trips so that customer needs are exceeded. You will foster a culture of respect, cooperation, and open communication by modeling appropriate behaviors. Works evenings and weekends

Responsibilities:

75%:

Direct overall operation of business to ensure exceptional customer service
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff
Supervise livery services
Including quoting prices bus and sedan trips for potential clients, booking quoted trips, scheduling drivers for booked trips
Maintain contact with drivers to ensure client transportation needs are met on time
Manages performance and development of assigned drivers including quarterly/annual reviews; corrective actions; performance improvement

15%:

Supervises dispatch desk and customer service representatives to ensure efficient and professional customer service
Develops and trains for superior customer service skills
Supervises lot attendant – moves buses and cars, coordinates vehicle prep for scheduled runs, inspects vehicles for readiness
Evaluates and implements process improvements for greater efficiency

5%:

Coach’s office staff on procedures such as phone/email etiquette and quoting prices for local and over-the-road trips
Proactively seeks opportunities to streamline operations to be more efficient
Resolves customer issues

5%:

Drives bus and/or sedan trips as necessary to ensure great customer service
Other duties as assigned by President, General Manager and Operations Manager/Manager

Direct reports: Drivers

Reports to: Operations Manager

Required qualifications:

Must be 25 years of age
Class B – CDL with passenger endorsement
2 years supervisory experience
2 years in customer service-related work
Able to read map and/or use GPS system
Good driving record
Pass a Drug Test
Pass a DOT physical

Desired qualifications:

1-year professional driver experience
3 years customer service experience
Experience using apps for business
Familiarity with central Ohio region

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Retirement plan

Application Question(s):

Do you have a class B CDL w/ passenger endorsement?
Do you have 2 years supervisory experience?

Work Location: In person

Quick Apply

Refine Your Search

customer service representative/lot attendant jobs in columbus

Transportation Supervisor

Event Attendant/Cashier

Rental Car Cleaner/Car Washer

Maintenance Porter - Driving

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