Top 4 Customer service representative patient registration Jobs in Columbus

Customer Service Representative
FYZICAL Therapy and Balance Centers —Gahanna, OH
- Full-time
- Hybrid work
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement
Quick Apply
Customer Service Representative
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- $15.00 - $17.50 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Fyzical —Gahanna, OH
- High school diploma or GED
- Clinic
- Driver's License
- Opportunities for advancement

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Customer Service Representative
FYZICAL Therapy and Balance Centers —Gahanna, OH
Valid driver's license and reliable transportation. Answer phones, act as a patient liaison, answer any questions from potential or current patients.
Quick Apply
Customer Service Representative
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
The Customer Service Representative is responsible for answering a high volume of incoming calls from patients and accurately schedule their appointments or…
$15.00 - $17.50 an hour
Quick Apply

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Customer Service Representative

FYZICAL Therapy and Balance Centers -
Gahanna, OH

Quick Apply

Job Details

Full-time

Benefits

Opportunities for advancement

Qualifications

In-person patient registration
Health insurance co-pays
Patient question and concern management
Phone communication
Greeting customers
Mail distribution
High school diploma or GED
Healthcare referral management
Driver's License
Mail management
Insurance provider collaboration
Multi-line phone systems
Mail processing
Faxing
Patient scheduling via phone
Entry level
Office phone management

Full Job Description

Job Description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Gahanna, OH, that is a perfect fit for you!

As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.

This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!

Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Gahanna, OH!

We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.

Start down your exciting career path today by applying for our Customer Service Representative job opening!

Responsibilities

Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival

Skills & Qualifications

High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion

Quick Apply

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