Top 487 Customer support advisor Jobs in Columbus

Student Advisor — Entry Level
VIP Supreme Staffing LLC —Columbus, OH
- $18 - $20 an hour
- Part-time
- Classroom
- Google Workspace
- Office
Quick Apply
Administrator - Office of Assessment
State of Ohio - Education and Workforce —Columbus, OH
- $68.36 an hour
- Full-time
- 5 years
- Data analysis skills
- Analysis skills
- Paid holidays
- Health insurance
Client Success Associate
Gordon Flesch Company —Dublin, OH
- $27.50 - $30.00 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Experience equivalent to degree accepted
Quick Apply
Career Advisor
Otterbein University —Westerville, OH
- Part-time
- Customer service
- Basic math
- Mid-level
- Tuition reimbursement
- 403(b)
Employee Experience (EX) Advisor - Healthcare
Press Ganey —Columbus, OH
- $81,000 - $115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Bachelor's degree
- Travel
Quick Apply
Financial Aid Services Advisor
Paul Mitchell Schools —Columbus, OH
- From $22 an hour
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Admissions Advisor- Columbus (Hybrid)
MyComputerCareer Inc —Columbus, OH
- $55,000 - $70,000 a year
- Full-time
- High school diploma or GED
- Associate's degree
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Graduating Student Opportunity: Internal Strategy and Process Consulting Associate I
JPMorganChase —Columbus, OH
- Full-time
- Office
- Presentation skills
- Travel
- Health insurance
- Tuition reimbursement
14d
Supply Chain Applications Analyst
Victoria's Secret —Reynoldsburg, OH
- $67,700 - $88,830 a year
- Full-time
- Mid-level
- Office
- SQL
10d
Advisor, Global Timekeeping
Cardinal Health —Dublin, OH
- $67,500 - $96,300 a year
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Health savings account
AVP, Crisis Communications
Bath & Body Works —Columbus, OH
- $178,000 - $250,000 a year
- Weekends as needed
- Hybrid work
- Marketing
- 11+ years
- Office
- Store discount
- Paid parental leave
14d
Full-Time Service Valet
Mercedes-Benz of Easton —Columbus, OH
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Consumer and Community Banking - Paralegal I
JPMorganChase —Columbus, OH
- $25.12 - $37.02 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
10d
Advisor, Finance Operations
Cardinal Health —Dublin, OH
- $67,500 - $96,300 a year
- Mid-level
- Office
- Finance
- Paid parental leave
- Health savings account
Customer Success (Operations) Manager
HHAeXchange —Columbus, OH
- $100,000 - $120,000 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Health insurance
Quick Apply
Experienced RV Technician
Blue Compass RV Columbus —Delaware, OH
- $54,080 - $68,600 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
IT Application Manager
Nifco America, Corp. —Canal Winchester, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Business Development Manager
Advantage Parts Solutions —Columbus, OH
- $72,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Dealership
- Mid-level
- Paid training
- Health savings account
Quick Apply
Mechanical Engineering Advisor
ENGIE —Columbus, OH
- $140,000 - $170,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 7 years
- Construction site
- Employee stock purchase plan
- Paid holidays
Customer Deployment Specialist
Deloitte —Columbus, OH
- $105,400 - $207,800 a year
- Full-time
- Up to 50% travel
- 5 years
- Bachelor's degree

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Student Advisor — Entry Level

VIP Supreme Staffing LLC -
Columbus, OH

Quick Apply

Job Details

Part-time
$18 - $20 an hour

Qualifications

Google Workspace
Confidential information handling
Conflict resolution in education
Email customer support
Texting/chatbox tools
Phone communication
Spreadsheets
In-person customer service
De-escalation support in education
High school diploma or GED
Working with students from diverse cultural backgrounds
Working with students
Productivity software
Community relationship building
Quality data entry
Client interaction via phone calls

Full Job Description

Position Summary

The Entry-Level Student Advisor supports prospective, newly enrolled, and current students throughout their educational journey. This position serves as a primary point of contact for students, helping them understand program requirements, complete enrollment steps, maintain satisfactory attendance and academic progress, and access available school or community resources.

The ideal candidate is organized, professional, approachable, and passionate about helping students overcome barriers and successfully complete their training programs.

Essential Duties and Responsibilities

Respond to inquiries from prospective students by telephone, email, text message, social media, and in person.
Explain available training programs, tuition, payment options, class schedules, admissions requirements, and career opportunities.
Assist prospective students with applications, enrollment documents, orientation, and required student records.
Conduct scheduled follow-up with prospective students who have expressed interest in school programs.
Help new students transition into their programs and understand school expectations.
Monitor student attendance, academic progress, missing assignments, and other indicators that may affect program completion.
Contact students regarding absences, tardiness, incomplete work, documentation issues, or academic concerns.
Meet individually with students to discuss attendance, academic performance, financial concerns, personal barriers, and completion plans.
Refer students to appropriate school staff, instructors, workforce programs, social-service organizations, transportation resources, childcare resources, or other community assistance.
Maintain accurate student notes, contact records, enrollment documentation, and follow-up activity in the school’s student management system.
Assist with student orientation, graduation, career fairs, recruitment events, open houses, and community outreach activities.
Support students with résumé preparation, interview readiness, certification requirements, and job-placement resources when requested.
Communicate professionally with instructors, administrative staff, workforce agencies, and other education partners.
Protect confidential student information and follow applicable school policies and privacy requirements.
Meet established goals for student contact, enrollment follow-up, attendance intervention, retention, completion, and student satisfaction.
Perform other student-service and administrative duties as assigned.

Minimum Qualifications

High school diploma or GED required.
Associate degree in education, business, communications, human services, healthcare administration, or a related field preferred but not required.
Previous experience in customer service, education, admissions, staffing, recruiting, healthcare, case management, or office administration preferred.
Entry-level candidates with strong customer-service and communication skills are encouraged to apply.
Comfortable communicating by telephone, email, text message, and in person.
Basic proficiency with Microsoft Office, Google Workspace, spreadsheets, databases, and electronic recordkeeping.
Ability to maintain confidentiality and handle sensitive student information.
Ability to organize multiple assignments and consistently complete follow-up tasks.
Ability to work occasional evenings or weekends for classes, orientations, graduations, or recruitment events.

Required Skills and Competencies

Strong verbal and written communication
Student-centered customer service
Active listening and problem-solving
Professional telephone etiquette
Organization and time management
Accurate documentation and data entry
Conflict resolution and de-escalation
Persistence with student outreach and follow-up
Ability to work with students from diverse backgrounds
Ability to maintain professional boundaries
Dependability, patience, and attention to detail
Ability to work independently and as part of a team

Performance Expectations

Performance may be evaluated based on:

Timeliness and quality of student follow-up
Accuracy and completeness of student records
Student attendance and retention support
Enrollment appointment attendance
Student satisfaction and responsiveness
Successful resolution or escalation of student concerns
Compliance with school policies and procedures
Contribution to enrollment, completion, and placement goals

Physical and Work Requirements

Ability to work primarily in an office or classroom environment.
Ability to sit, stand, use a computer, and communicate by telephone for extended periods.
Ability to occasionally lift or carry office or event materials weighing up to 25 pounds.
Reliable transportation may be required for recruitment or community events.

Equal Employment Opportunity

The school is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Quick Apply

Refine Your Search

customer support advisor jobs in columbus

Student Advisor — Entry Level

Administrator - Office of Assessment

Client Success Associate

Career Advisor

Employee Experience (EX) Advisor - Healthcare

Financial Aid Services Advisor

Admissions Advisor- Columbus (Hybrid)

Graduating Student Opportunity: Internal Strategy and Process Consulting Associate I

Supply Chain Applications Analyst

Advisor, Global Timekeeping

AVP, Crisis Communications

Full-Time Service Valet

Consumer and Community Banking - Paralegal I

Advisor, Finance Operations

Customer Success (Operations) Manager

Experienced RV Technician

IT Application Manager

Business Development Manager

Mechanical Engineering Advisor

Customer Deployment Specialist

I want to receive the latest job alert for customer support advisor in columbus

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Position Summary

Essential Duties and Responsibilities

Minimum Qualifications

Required Skills and Competencies

Performance Expectations

Physical and Work Requirements

Equal Employment Opportunity

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