Top 15 Customer support engineer windows linux network security Jobs in Columbus

NOC Engineer - Network Operations
Omni Fiber LLC —Columbus, OH
- Full-time
- Remote
- Mid-level
- Windows
- Residential
- Health savings account
- Paid holidays
Quick Apply
Mid-level Vulnerability Researcher
Battelle —Columbus, OH
- $110,000 - $180,500 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Paid training
- Wellness program
Product Security Engineer (DevSecOps)
Vertiv —Westerville, OH
- Computer Science
- Mid-level
- Office
Principal Network/ Systems Engineer
Koniag Government Services —Columbus, OH
- Full-time
- Azure
- Computer Science
- Windows
- Paid holidays
- Health insurance
Lead Security Engineer
JPMorganChase —Columbus, OH
- Full-time
- 5 years
- Windows
- Linux
- Health insurance
- Tuition reimbursement
Cyber Research Scientist (Early Career)
Battelle —Columbus, OH
- $75,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Wellness program
- Health insurance
4d
Illumio Container Cybersecurity Engineer - Expert
Huntington Bank —Columbus, OH
- Full-time
- Azure
- 5 years
- DevOps
Software/Hardware Engineer
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Wellness program
- Health insurance
Infrastructure Engineer III
ODW Logistics Inc —Columbus, OH
- Computer science
- Computer Science
- Windows
Quick Apply
NW Deploy Planning Mgr II, GND, GND-US-CORE-Build-NWPlanning
Amazon Data Services, Inc. —Dublin, OH
- $107,700 - $188,500 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- AD&D insurance
- Health insurance
4d
Manager, Tech Ops Engineer
Scientific Games —Columbus, OH
- $125,000 a year
- Full-time
- Computer science
- Computer Science
- Mentoring

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Mid-level Vulnerability Researcher
Battelle —Columbus, OH
Bachelor’s degree in related field with 5 years of experience; or Master’s degree in related field with 2 years of experience; or PhD in related field; or an…
$110,000 - $180,500 a year

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NOC Engineer - Network Operations
Omni Fiber LLC —Columbus, OH
Ability to explain technical concepts to non-technical users via written documentation. Provide technical guidance while maintaining a strong customer-focused…
Quick Apply
Mid-level Vulnerability Researcher
Battelle —Columbus, OH
Bachelor’s degree in related field with 5 years of experience; or Master’s degree in related field with 2 years of experience; or PhD in related field; or an…
$110,000 - $180,500 a year

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NOC Engineer - Network Operations

Omni Fiber LLC -
Columbus, OH

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Life insurance

Qualifications

Telecommunications network device configuration
Customer communication
Wireless networking
Technical documentation
Fiber optic network
Windows
IPv6
Optics
Cisco routers/switches implementation
Multiprotocol Label Switching (MPLS) implementation
BGP
Open Shortest Path First (OSPF) implementation
L2 switch
Windows support
Network infrastructure management
Technical writing for network engineers
Network Address Translation (NAT)

Full Job Description

Help Power the Future of Connectivity with Omni Fiber

Preferred Locations: Port Clinton, OH | Columbus, OH | Allen, TX

At Omni Fiber, we're building the next generation of high-speed fiber internet networks that keep communities connected. As we continue our rapid growth, we're looking for a skilled and motivated NOC Engineer (2nd shift) to join our Network Operations team.

If you thrive in fast-paced service provider (ISP) environments, enjoy solving complex network issues, and want hands-on experience with advanced routing, switching, MPLS, and fiber broadband technologies - this is an opportunity to grow your career with a company investing heavily in cutting-edge fiber infrastructure.

This is a second shift Tier 2 engineering role focused on troubleshooting and maintaining Omni Fiber's broadband FTTH and commercial Ethernet/MPLS services. This is not a transport/optical-focused position.

What You'll Do

Network MonitoringTroubleshooting

Monitor, troubleshoot, repair, and document network incidents and escalations from Tier 1 support
Diagnose routing, switching, broadband, and commercial circuit issues across service provider environments
Support residential FTTH subscribers and commercial Ethernet virtual circuits (ELINE/ELAN/MPLS)

ProvisioningNetwork Operations

Provision and deprovision network elements and customer circuit services
Perform maintenance activities and coordinate with vendors and internal teams during maintenance windows
Assist with operational improvements and network reliability initiatives

Process ImprovementCollaboration

Develop repeatable troubleshooting procedures for Tier 1/2 support teams
Participate in change management, incident response, documentation, customer communications, and on call rotation
Provide technical guidance while maintaining a strong customer-focused mindset

What We're Looking For

Required Experience

Minimum 2 years of recent experience in a service provider Network Operations Center (NOC) in a Tier 2 or higher role
Experience supporting Fiber PON, DSL, or Cable broadband networks
Experience configuring and troubleshooting service provider routing and switching technologies
Strong understanding of broadband technologies, MPLS virtual circuits, and residential fiber services

Technical Skills

BGP, MPLS, IPv6, VPNs, NAT/CG-NAT, OSPF-TE, ISIS-SR
Service provider switching technologies including QinQ and L2VPN/EVC
Cisco IOS/IOS-XR or equivalent service provider platforms
Fiber OLT/ONT/ONU PON technologies
Metro Ethernet circuits, NIDs, optics, and broadband provisioning
TCP/IP, DNS, DHCP, HTTP, and broadband troubleshooting
WiFi and mesh networking troubleshooting
Windows/Linux troubleshooting and CLI navigation

Professional Skills

Strong communication and customer service skills
Ability to explain technical concepts to non-technical users via written documentation
Positive, collaborative, and solution-oriented mindset
Self-motivated learner with a passion for network engineering and technology advancement

Preferred Qualifications

Experience with Cisco, Juniper, and/or Ciena service provider environments
Experience with Ciena MCP, Navigator, or MCMS
Service provider certifications such as:
- CCNP-SP
- JNCIS-SP
- Ciena CE/CRS certifications
- Nokia NRS
- MEF certifications
Scripting or programming experience
Familiarity with CDN technologies and service provider security practices

Our Benefits

FinancialRetirement

401(k) with employer matching contribution up to 4%
HSA with $2,000 employer contribution

Time OffWork-Life Balance

15 days paid time off
8 paid company holidays
3 floating holidays

HealthProtection

Generous medical, dental, and vision coverage
Life insurance and short-term disability

Additional Perks

Monthly internet and cell phone allowances

Join Our Team

If you're passionate about networking technologies, enjoy solving complex technical challenges, and want to grow with a fast-expanding fiber internet provider, we'd love to hear from you.

Omni Fiber is an equal opportunity employer committed to creating an inclusive workplace for all employees.

Quick Apply

Refine Your Search

customer support engineer windows linux network security jobs in columbus

NOC Engineer - Network Operations

Mid-level Vulnerability Researcher

Product Security Engineer (DevSecOps)

Principal Network/ Systems Engineer

Lead Security Engineer

Cyber Research Scientist (Early Career)

Illumio Container Cybersecurity Engineer - Expert

Software/Hardware Engineer

Infrastructure Engineer III

NW Deploy Planning Mgr II, GND, GND-US-CORE-Build-NWPlanning

Manager, Tech Ops Engineer

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