Top 33 Desk support agent Jobs in Columbus

Call Center Customer Service Agent
Fortuity —Columbus, OH
- $16 - $20 an hour
- Seasonal
- Writing skills
- High school diploma or GED
- Communication skills
- Free parking
- Opportunities for advancement
Quick Apply
11d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Zolidco —Columbus, OH
- Full-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Dublin, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Hotel Front Desk
Sonesta —Columbus, OH
- Weekends as needed
- Serving
- Basic math
- Hotel
- Paid parental leave
- Health savings account
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- 401(k)
- Paid time off
Quick Apply
9d
Security Officer Reception Desk Agent
Allied Universal —Westerville, OH
- $19.10 an hour
- Part-time
- 18 years or older
- CPR Certification
- Pass drug screening
- Paid training
- Opportunities for advancement
Quick Apply
5d
Front Desk Agent
MCR Hotels —Dublin, OH
- $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
- Weekends as needed
- Spanish
- Computer literacy
- English
Front Desk Agent
Renaissance Westerville —Westerville, OH
- From $16 an hour
- Part-time
- Background check
- Customer service
- Hotel
- Free parking
- Paid jury duty
Quick Apply
Full-Time PBX - Telephone Operator
Hyatt Regency Columbus —Columbus, OH
- Weekends as needed
- Computer literacy
- Hotel
- Ability to sit for extended periods
- Commuter assistance
- Dental insurance
Front Desk Agent / Night Auditor (Flexible Shifts)
IHG Hotel —Columbus, OH
- $13 - $16 an hour
- Full-time
- Organizational skills
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
14d
Front Desk Agent at Renaissance Westerville Hotel
Renaissance Westerville —Westerville, OH
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
4d
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Unarmed Uniformed Security Agent-Groveport, OH
Triumph Protection Group —Groveport, OH
- $20 an hour
- Full-time
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
CANS Assessment Associate
Integrated Services for Behavioral Health —Columbus, OH
- $19.00 - $22.26 an hour
- Mid-level
- 21 years or older
- Children
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent | Dublin Springhill Suites
Dublin Springhill Suites —Dublin, OH
- $15 an hour
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
5d
Part-Time Keyholder- 4020 The Strand East, Columbus, OH
Vineyard Vines Retail, LLC —Columbus, OH
- $15.23 - $18.57 an hour
- Part-time
- Microsoft Excel
- Bachelor's degree
- Mentoring
Quick Apply
Senior Manager, Deal Desk
Talkdesk —Columbus, OH
- $115,000 - $175,000 a year
- Online Application
- Remote
- Office
- 8 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Patient Care Technician Preceptor - PCT CCHT Dialysis
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- 5 years
- Paid training
- Health insurance

I want to receive the latest job alert for desk support agent in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desk support agent jobs near columbus

Call Center Customer Service Agent

Fortuity -
Columbus, OH

Quick Apply

Job Details

Seasonal | Full-time
$16 - $20 an hour
11 days ago

Benefits

Free parking
On-site gym
Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Call Center Customer Service Agent

At Fortuity we believe in our people, and in doing good business for the good of our community. Here, you will be part of a growing organization with an opportunity for career development and advancement. Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.

Summary:

Call Center Customer Service Agents interact with the client customers by addressing inquiries, resolving complaints, and assisting with account interactions. Providing a higher level of customer support on specialized products or services on occasion.

Pay: $16-20/hr (varies by client and experience)

Location: Onsite - 775 West Broad, Columbus, Ohio 43222 (Free parking + on a major COTA bus route)

Note: This posting is used to recruit for multiple full-time, non-exempt Customer Service Representative positions, which may be either permanent or temporary/seasonal with a defined start and end date. Employment type, assignment duration, and position classification vary based on client requirements and business needs and will be communicated during the hiring process and confirmed in the employment offer.

Responsibilities:

Interact with customers via telephone, email, online chat, or in person to provide support and information regarding account inquiries, products, and other client services
Field customer questions and complaints; when the issue is beyond the representative’s knowledge, escalate to the assigned specialist or other appropriate staff
Provide accurate, consistent, and compliant information in alignment with client policies and regulatory requirements
Follow required call scripts, authentication procedures, and identity verification protocols
Meet or exceed quality assurance standards, call-handling metrics, and schedule adherence expectations
Document all customer interactions in designated systems accurately
Safeguard all non-public personal information (NPI) and always maintain strict confidentiality
Comply with all industry regulations, security protocols, and workplace policies
Participate in required training, certifications, and ongoing quality monitoring
Perform other related duties as assigned

Education/Experience:

High school diploma or equivalent required
Customer service experience required; Call center specific experience highly preferred

Knowledge/Skills:

Excellent verbal and written communication skills including active listening
Service-oriented and able to resolve customer concerns
Proficient computer skills with the ability to learn new software and operate multiple screens
Ability to maintain professionalism and act with integrity in stressful situations

Additional Requirements:

Prolonged periods sitting at a desk and working on a computer.
Flexibility to work adjusted shifts, as necessary.
Accept coaching and performance feedback to improve customer experience and operational performance
Maintain a professional, respectful, and customer-focused demeanor in all interactions

Are you ready to join us in a welcoming team environment that values your contributions and helps you make a real difference in people’s lives? Start your career with Fortuity today!

What differentiates Fortuity and makes us an employer of choice?

Total Rewards:

Competitive base pay with incentive opportunities
Basic essential coverage insurance plans for all associates
OnDemand Pay

Additional Offerings:

Fresh market vending
On-Site fitness center
Clean, climate-controlled environment

…And more!

Fortuity Calling, LLC, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Quick Apply

Refine Your Search

desk support agent jobs in columbus

Call Center Customer Service Agent

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Hotel Front Desk

Front Desk Representative (2nd/3rd Shift)

Security Officer Reception Desk Agent

Front Desk Agent

Front Desk Agent Overnights - FT

Front Desk Agent

Full-Time PBX - Telephone Operator

Front Desk Agent / Night Auditor (Flexible Shifts)

Front Desk Agent at Renaissance Westerville Hotel

POS Support Agent

Unarmed Uniformed Security Agent-Groveport, OH

CANS Assessment Associate

Front Desk Agent | Dublin Springhill Suites

Part-Time Keyholder- 4020 The Strand East, Columbus, OH

Senior Manager, Deal Desk

Patient Care Technician Preceptor - PCT CCHT Dialysis

I want to receive the latest job alert for desk support agent in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected