Top 55 Desk tier Jobs in Columbus

Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
- Contract
- Mid-level
- Office
- Windows
Quick Apply
9d
IT Support Specialist Hybrid
Velocity IT Solutions —Westerville, OH
- $45,000 - $53,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Office
- Travel reimbursement
- Mileage reimbursement
Quick Apply
4d
Automotive Financial Services Manager
Crown Eurocars of Dublin —Dublin, OH
- $225,000 - $325,000 a year
- Urgently hiring
- Management
- Dealership
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
CDL A Truck Driver- Home Weekends - Experienced & Trainees
Blue Ridge Haulers —Grove City, OH
- $0.56 - $0.64 per mile
- Pass drug screening
- Dry van
- CDL A
- Paid training
- Disability insurance
Quick Apply
Design Engineer III - Lighting Experience Required
Express Employment Professionals —London, OH
- $90,000 - $110,000 a year
- 8 hour shift
- Mentoring
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
Columbus Aesthetic & Plastic Surgery Inc —Gahanna, OH
- $17 - $19 an hour
- Full-time
- Surgery
- HIPAA
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
3d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
8d
Entry-Level IT Support Associate
Expedient —Dublin, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
8h
Hotel Night Auditor
Courtyard by Marriott Dublin —Dublin, OH
- $17 - $19 an hour
- Part-time
- Bilingual
- Mid-level
- Hotel
Quick Apply
11d
Hotel Night Auditor
Lucid Hotel Group —Columbus, OH
- $15 - $17 an hour
- Part-time
- Bilingual
- Team management
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
7d
Technical Support Specialist Tier I
Schneider Downs & Co., Inc. —Columbus, OH
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Paid holidays
9d
IT Help Desk Technician II
Western Partitions, Inc. —Columbus, OH
- $60,000 - $72,000 a year
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Guest Service Representative
SpringHill Suites Columbus West-Hilliard —Columbus, OH
- $15.00 - $16.50 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
IS Customer Service Analyst II - RIS
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Mid-level
- 3 years
- Ability to climb stairs
14d
Homewood Suites Columbus Hilliard - Front Desk Agent
Aimbridge Hospitality —Hilliard, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
9d
Customer Support Specialist
The Greentree Group —Reynoldsburg, OH
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid parental leave
Quick Apply
Night Auditor
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply

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desk tier jobs near columbus

Help Desk Technician - Tier 2

Proteam Solutions
Columbus, OH

Quick Apply

Job Details

Contract
9 days ago

Qualifications

Customer communication
Mobile device support
Enterprise software
Laptop (troubleshooting support)
Windows
High school diploma or GED
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
macOS
Online educational platform experience
Technical support via email
Desktop administration
Ticketing system technical support
Mobile devices

Full Job Description

Join a dynamic team at one of the best educational institutions in the country. IT Service Support is responsible for Multi-Tier, Omni-channel support. Includes the initial point of contact for IT services, receiving customer issues and requests providing troubleshooting with an emphasis on first contact resolution.

**This is a remote contract opportunity. Candidates MUST reside in OH with the ability to pick up work equipment on-site in Columbus, OH before starting**

**2 Month Contract Assignment**

RESPONSIBILITIES

Evaluates issues and escalates as needed to higher-tier and specialized staff.
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Performs varying complexities of regular or project-related installation, preventive maintenance, break and fix, fault diagnosis, identification, isolation, resolution and deployment.
Performs continued monitoring of escalations of customer issues and requests. Communicates, tracks and reports computing environment outages while working with IT personnel and leadership to monitor or assist in problem resolution.

REQUIRED SKILLS

2+ years of IT Helpdesk Experience in mid-sized to large-scale environments
Experience with enterprise ticketing systems such as ServiceNow
Experience supporting Tier 2 issues related to User Access, Passwords, Email, etc.
Outstanding troubleshooting skills with a track record of First Call Resolution
Must demonstrate exceptional communication skills with the ability to quickly understand and troubleshoot user issues
Strong customer service skills are a must
Proven ability to work effectively in team settings

Technology - Windows OS, MAC OS, Laptop applications, Desktop applications, Mobile device applications, 3rd Party systems
Issues: User Accessibility, Password Issues

PREFERRED SKILLS

4+ years of IT Help Desk experience
Experience with ServiceNow
Experience supporting Educational software like Canvas
Technical certifications such as CompTIA A+, Network+, ITIL. etc.

EDUCATION
Highschool Diploma Required
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required

#PSI2
#LI-JU1

Quick Apply

Refine Your Search

desk tier jobs in columbus

Help Desk Technician - Tier 2

IT Support Specialist Hybrid

Automotive Financial Services Manager

CDL A Truck Driver- Home Weekends - Experienced & Trainees

Design Engineer III - Lighting Experience Required

Front Desk Coordinator

Help Desk Technician

IT Help Desk Technician

Entry-Level IT Support Associate

Hotel Night Auditor

Hotel Night Auditor

Technical Support Specialist Tier I

IT Help Desk Technician II

Guest Service Representative

Guest Service Agent

IS Customer Service Analyst II - RIS

Homewood Suites Columbus Hilliard - Front Desk Agent

Customer Support Specialist

Night Auditor

POS Support Agent

I want to receive the latest job alert for desk tier in columbus

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