Top 3 Desktop support technician level ii Jobs in Columbus

IT Service Support Technician 2
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid parental leave
- Disability insurance
11d
Help Desk Support Technician Tier 2
Kimball Midwest —Columbus, OH
- Monday to Friday
- Mid-level
- Office
- Windows
- Paid parental leave
- Health savings account
Quick Apply
Desktop Support Technician II
iT1 —Columbus, OH
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
5d

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IT Service Support Technician 2
The Ohio State University Wexner Medical Center —Columbus, OH
This position functions as either a high-volume technical call center role or a field service position, providing support across a wide range of customer needs.
11d
Help Desk Support Technician Tier 2
Kimball Midwest —Columbus, OH
Ability to handle contiguous calls for extended periods of time. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment…
Quick Apply

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IT Service Support Technician 2

The Ohio State University Wexner Medical Center -
Columbus, OH

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Job Details

Full-time
11 days ago

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Loan forgiveness
Retirement plan
Prescription drug insurance

Qualifications

Desktop computer repair
Computer operation
Operating systems
Technical support via phone
Phone communication
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Desktop applications
Telephone systems
Productivity software
Peripheral hardware support
Client interaction via phone calls

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

IT Service Support Technician 2

Department:

Health System Shared Services | Desk Top Support

Job Description
Responsible for receiving, resolving, escalating, and monitoring customer issues/requests. The Help Desk Coordinator provides immediate assistance and problem resolution, whenever possible, for service inquiries concerning utilization and information regarding all OSUMC computer systems applications, telephony and paging systems, personal computers and peripherals. Critical tasks performed by this area also includes communicating, tracking and reporting computing environment outages. This position functions as either a high-volume technical call center role or a field service position, providing support across a wide range of customer needs.

Minimum Qualifications
High school diploma or GED and 1 year of call center/Help Desk experience. Must possess excellent phone-based communication skills; Working knowledge of and experience with desktop hardware and peripheral units or components and their connectivity in a wired or wireless environment, PC and computer terminology, computing technologies, PC operating systems and applications, is required; Working knowledge of and experience with Microsoft Operating Systems and Microsoft Office products is preferred; Prior experience in a direct customer service role via the telephone is preferred; Industry certifications are a plus.

Additional Information:

Our Comprehensive Employee Benefits Include:

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Location:

Ackerman Rd, 670 (2433)

Position Type:

Regular

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

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desktop support technician level ii jobs in columbus

IT Service Support Technician 2

Help Desk Support Technician Tier 2

Desktop Support Technician II

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