Top 8 Dhl lead customer service representative Jobs in Columbus

Customer Service Supervisor
DHL —New Albany, OH
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
13d
Group Coordinator Lead
DHL —Groveport, OH
- $22.25 an hour
- Full-time
- Forklift
- High school diploma or GED
- Quality control
- Paid holidays
- Health insurance
Quick Apply
Group Coordinator Lead
DHL —Lockbourne, OH
- $21 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
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Group Coordinator Lead
DHL —Lockbourne, OH
- $21 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Lead Performance Engineer OE
DHL —Westerville, OH
- $85,000 - $150,000 a year
- Full-time
- 3 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
4d

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LEAD CUSTOMER SERVICE REPRESENTATIVE
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If you are selected, you will have to obtain this certification within two (2) years of your entry on duty in the position unless you are already in a position…
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2d
Customer Service Lead Coordinator
Aramark —Groveport, OH
? One (1) year of call and customer service experience. This role will monitor staff performance and ensure customers' satisfaction.
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Customer Service Supervisor
DHL —New Albany, OH
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
$60,000 - $90,000 a year
Quick Apply
13d
Group Coordinator Lead
DHL —Groveport, OH
In addition to the general job description below, the ideal candidate may also possess the following skills and/or experience: Production, Manufacturing,…
$22.25 an hour
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dhl lead customer service representative jobs near columbus

Customer Service Supervisor

DHL -
New Albany, OH

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Job Details

Full-time
$60,000 - $90,000 a year
13 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Staff supervision
Managing teams in a customer support role
Team management
Business management
Business operations

Full Job Description

Customer Service Supervisor

?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.

For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If youre looking for change, and youre ready to make changes ... were looking for you.

Job Description

Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.

Execute daily customer contract requirements and identify accessorial activity

Interact with customer groups, as necessary, and provide first line of escalation for customer service issues

Ensure necessary documentation is completed and filed according with company and customer guidelines

Provide professional, safe, fair and secure work environment and direct daily activities

Lead support staff to increase productivity via improved work processes and associate development

Administer associate recognition programs as outlined in company/account/site guidelines

Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished

Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement

Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans

Ensure value-added services for customers are completed as required

Required Education and Experience

Bachelors degree or equivalent experience, required

1-3 years of experience in a lead / supervisory / management position, required

1-2 years of logistics industry experience, preferred

Previous customer service and operations background, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

Brand: DHL
Address: 13101 Worthington Rd Nw New Albany, OH - 43054
Property Description: 6865 - New Albany OH NCRC
Property Number: 6865

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dhl lead customer service representative jobs in columbus

Customer Service Supervisor

Group Coordinator Lead

Group Coordinator Lead

Group Coordinator Lead

Lead Performance Engineer OE

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