About Ascendion
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
- Build the coolest tech for the world’s leading brands
- Solve complex problems – and learn new skills
- Experience the power of transforming digital engineering for Fortune 500 clients
- Master your craft with leading training programs and hands-on experience
- Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role:
Job Title: Data Center Infrastructure Technician
- We are seeking a Data Center Infrastructure Engineer to support the deployment, maintenance, and operational excellence of enterprise data center environments.
- In this role, you will be responsible for managing Layer 1 infrastructure, supporting critical data center operations, troubleshooting incidents, coordinating vendor activities, and implementing infrastructure changes.
- You will work closely with Product Owners, Service Owners, and Subject Matter Experts to execute projects involving data center installations, migrations, decommissions, power events, and infrastructure enhancements.
- Independently identify, troubleshoot, and resolve onsite risks, incidents, and high-priority operational issues.
- Monitor incident queues, perform shift turnover activities, support media processing, and coordinate vendor escorts.
- Execute critical data center activities including hardware installations, rack deployments, system relocations, reconfigurations, decommissions, and power-down events.
- Collaborate with Product Owners, Service Owners, and SMEs to validate requirements and deliver infrastructure-related user stories.
- Support Layer 1 infrastructure design, implementation, documentation, and operational improvements.
- Contribute to infrastructure planning, inventory management, capacity planning, and lifecycle management initiatives.
- Assess the impact of hardware, software, and infrastructure changes on data center services and operations.
- Maintain accurate technical documentation, architecture diagrams, operational procedures, and implementation records.
- Participate in Agile ceremonies, technical reviews, demonstrations, and knowledge-sharing sessions.
- Support process improvement initiatives and contribute to operational excellence programs.
- Assist with automation efforts, API integrations, and CI/CD-driven infrastructure workflows.
- Ensure compliance with organizational standards, industry best practices, and regulatory requirements.
- 3–5+ years of experience designing, deploying, and managing enterprise data center environments.
- Industry certifications such as:
- CCNA / CCNP
- Data Center Certifications
- BICSI Certifications
- Network+ or equivalent
- Experience with data center expansion projects, facility builds, and major infrastructure upgrades.
- Knowledge of common network topologies and carrier infrastructure deployment methods.
- Familiarity with power distribution, cooling systems, fire suppression systems, and physical security controls.
- Experience with API integrations, infrastructure automation, and CI/CD pipelines.
- Knowledge of operating system deployments, software installations, and upgrade processes.
- Understanding of network monitoring protocols including:
- SNMP
- CDP
- ICMP
- VLANs
- LAN/WAN Technologies
- Experience implementing network security hardening, configuration standards, and operational controls.
Layer 1 Infrastructure
- Fiber Optics (Single Mode & Multimode)
- Copper Cabling (Cat5e, Cat6, Cat6A)
- Optical Transceivers
- Structured Cabling Standards
- Rack and Cabling Design
Data Center Operations
- Hardware Installation & Maintenance
- Data Center Migrations
- Capacity Planning
- Inventory Management
- Vendor Coordination
- Incident Response
Networking
- LAN/WAN/SAN Technologies
- Network Troubleshooting
- Routing & Switching Concepts
- Network Monitoring Tools
- Communication Protocols
Location: New Albany, OH – Onsite role
Salary and Other Compensation: The hourly rate?for this position is between [$27/hr-$32/hr] .? Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements:?[medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year]
Want to change the world? Let us know.
Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!
