Top 91 Dispatch service representative / customer service Jobs in Columbus

Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
- $23 - $27 an hour
- Weekends as needed
- CDL B
- Microsoft Word
- Background check
- Health insurance
- 401(k)
Quick Apply
Sales - Charter Bus , Mini-Coach, Livery
Cardinal Transportation LTD —Columbus, OH
- $18 - $22 an hour
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Call Center Representative/Dispatcher/Scheduler/Quality Control
Access 2 Interpreters, LLC. —Columbus, OH
- From $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Free parking
- Profit sharing
Quick Apply
3d
Service Center Clerk I
Estes Express Lines —Columbus, OH
- $20.70 - $22.70 an hour
- Part-time
- Computer literacy
- Pass drug screening
- Office
Customer Service Representative
Central Ohio Contractors Inc —Grove City, OH
- $25 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Logistics Coordinator, Dispatch, Road Transport US
DSV —Canal Winchester, OH
- $24 - $26 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- English
9d
Dispatcher
ARS-Rescue Rooter —Columbus, OH
- $20 - $22 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Health savings account
Quick Apply
Customer Service Representative
IMC Companies LLC —Columbus, OH
- Full-time
- Mid-level
- Office
- Organizational skills
Quick Apply
Cargo Agent- John Glenn Columbus International Airport
PrimeFlight Aviation Services, Inc. —Columbus, OH
- $16.50 an hour
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Rental Car Driver
FleetLogix, Inc. —Columbus, OH
- $12 an hour
- Part-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Opportunities for advancement
Quick Apply
Lead Fulfillment Associate, OOH9
Amazon.com Services LLC —West Jefferson, OH
- $24 - $25 an hour
- Overtime
- 18 years or older
- Mid-level
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Inbound Sales Representative
Ats Hauling —Worthington, OH
- $500 - $8,000 a week
- Part-time
- Hybrid work
- Entry level
Quick Apply
18h
Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
- $115,000 - $145,000 a year
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
Truck Driver - OTR Class A Hazmat - Penske Logistics
Penske Truck Leasing and Logistics —Delaware, OH
- $85,000 - $100,000 a year
- Full-time
- Hazmat Endorsement
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
4d
Transportation Broker
Kenan Advantage Group —Dublin, OH
- Google Workspace
- Mid-level
- Business development
- Dental insurance
- 401(k)
Truck Driver - Class A - Penske Logistics
Penske Truck Leasing and Logistics —Groveport, OH
- $96,000 a year
- Full-time
- Hybrid work
- Customer service
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
Counter Sales Representative - Lumber and Building Materials
S&L Lumber - 5th Avenue and Linworth Locations —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Truck Driver - Local Class A - Penske Logistics
Penske Truck Leasing and Logistics —Groveport, OH
- $84,000 a year
- Full-time
- Customer service
- Ability to walk for extended periods
- DOT physical examination
- AD&D insurance
- Paid holidays
12d
Yard Truck Driver - Class A - Penske Logistics
Penske Truck Leasing and Logistics —Lockbourne, OH
- $24.88 an hour
- Overtime
- Customer service
- Ability to walk for extended periods
- No touch freight
- AD&D insurance
- Paid holidays
6d

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dispatch service representative / customer service jobs near columbus

Transportation Supervisor

Cardinal Transportation LTD -
Columbus, OH

Quick Apply

Job Details

Full-time
$23 - $27 an hour

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Employee discount
Retirement plan

Qualifications

CDL B
Microsoft Word
Customer communication
Microsoft Excel
Passenger Endorsement
Customer service
In-person customer service
Microsoft Office
Supervising experience
DOT Physical Certification
General management

Full Job Description

Cardinal Transportation is the leading ground transportation provider in Ohio. We provide a wide range of luxury transportations services for athletic travel, charters, tours, line runs, weddings, executive travel, and more. We are growing and looking for you to join our dynamic organization.

In your role as a Transportation Supervisor, you will execute the daily operations of a full-service luxury ground transportation company. You will be responsible for supervising the driver team with a focus on excellent customer service and adherence to Cardinal Transportation, LTD values. You will serve as the secondary line for phones and emails to provide quotes for service and respond to changes in scheduled trips so that customer needs are exceeded. You will foster a culture of respect, cooperation, and open communication by modeling appropriate behaviors. Works evenings and weekends

Responsibilities:

75%:

Direct overall operation of business to ensure exceptional customer service
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff
Supervise livery services
Including quoting prices bus and sedan trips for potential clients, booking quoted trips, scheduling drivers for booked trips
Maintain contact with drivers to ensure client transportation needs are met on time
Manages performance and development of assigned drivers including quarterly/annual reviews; corrective actions; performance improvement

15%:

Supervises dispatch desk and customer service representatives to ensure efficient and professional customer service
Develops and trains for superior customer service skills
Supervises lot attendant – moves buses and cars, coordinates vehicle prep for scheduled runs, inspects vehicles for readiness
Evaluates and implements process improvements for greater efficiency

5%:

Coach’s office staff on procedures such as phone/email etiquette and quoting prices for local and over-the-road trips
Proactively seeks opportunities to streamline operations to be more efficient
Resolves customer issues

5%:

Drives bus and/or sedan trips as necessary to ensure great customer service
Other duties as assigned by President, General Manager and Operations Manager/Manager

Direct reports: Drivers

Reports to: Operations Manager

Required qualifications:

Must be 25 years of age
Class B – CDL with passenger endorsement
2 years supervisory experience
2 years in customer service-related work
Able to read map and/or use GPS system
Good driving record
Pass a Drug Test
Pass a DOT physical

Desired qualifications:

1-year professional driver experience
3 years customer service experience
Experience using apps for business
Familiarity with central Ohio region

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Retirement plan

Application Question(s):

Do you have a class B CDL w/ passenger endorsement?
Do you have 2 years supervisory experience?

Work Location: In person

Quick Apply

Refine Your Search

dispatch service representative / customer service jobs in columbus

Transportation Supervisor

Sales - Charter Bus , Mini-Coach, Livery

Inbound Answering Service Operator

Call Center Representative/Dispatcher/Scheduler/Quality Control

Service Center Clerk I

Customer Service Representative

Logistics Coordinator, Dispatch, Road Transport US

Dispatcher

Customer Service Representative

Cargo Agent- John Glenn Columbus International Airport

Rental Car Driver

Lead Fulfillment Associate, OOH9

Inbound Sales Representative

Director of Northwest Regional Emergency Communications Center (NRECC)

Truck Driver - OTR Class A Hazmat - Penske Logistics

Transportation Broker

Truck Driver - Class A - Penske Logistics

Counter Sales Representative - Lumber and Building Materials

Truck Driver - Local Class A - Penske Logistics

Yard Truck Driver - Class A - Penske Logistics

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