Top 18 End user support Jobs in Columbus

Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
End User Support Specialist
FST Logistics, Inc. —Dublin, OH
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
2d
IT Helpdesk Technician
STAQ Pharma Inc —Columbus, OH
- Full-time
- Computer science
- Computer Science
- Data entry
Quick Apply
End User Support Specialist
FST Logistics —Dublin, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
1d
IT Support Technician
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- $44,000 a year
- Email
- Google Workspace
- Research
- Mid-level
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- US work authorization
9d
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
End User Computing Administrator
Airtron LLC —Columbus, OH
- Overtime
- Mid-level
- Office
- Windows
Quick Apply
Tech Support Lead
The Christian and Missionary Alliance —Reynoldsburg, OH
- $59,000 - $69,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Mid-level
- 3 years
- Paid jury duty
- Health savings account
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
IT Support Specialist
Delta Gamma Fraternity —Upper Arlington, OH
- $23.07 - $25.64 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
10d
Manager, Information Technology - End User Support
Battelle —Columbus, OH
- Full-time
- Hybrid work
- Office
- Master's degree
- Bachelor's degree
- Wellness program
- Health insurance
Sr. IT Lifecycle & Support Specialist
Highlights for Children —Columbus, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Windows
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
Provides technical support to internal end-users and user computing. A successful candidate should be able to analyze user requirements, procedures, and…
$45,000 - $60,000 a year
Quick Apply
Procurement Specialist
Columbus Regional Airport Authority —Columbus, OH
Leads solicitations for the purchase of related goods and services, including creating solicitation and contract documents, developing requirements, managing…
$65,000 - $80,000 a year
Quick Apply
8d

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Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…
$22 - $29 an hour
Quick Apply
7d
End User Support Specialist
FST Logistics, Inc. —Dublin, OH
Associate’s degree in technical or other related field preferred or 5 years of practical experience in such a field. RF Scan Gun maintenance/support a plus!
2d

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end user support jobs near columbus

Help Desk Analyst

DWYER INSTRUMENTS, LLC -
Westerville, OH

Quick Apply

Job Details

Full-time
$22 - $29 an hour
7 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Internal employee customer service
IT department experience

Full Job Description

Description:

We are in search of a Help Desk Analyst to ensure that end-user computer hardware, software, and applications are functional and well-maintained. This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to employees using internal and external information technology resources. They are also responsible for the process of creating, testing and automating the deployment of end-user software, images, applications and patches using Endpoint Management Software. This role is fully onsite at our Westerville, OH, office.

Key Responsibilities:

A. Provide friendly and positive end-user support.

B. Own the technical support process for all employees.

C. Identify opportunities for improvement and execute projects with approval.

D. Proactively monitor hardware and software for issues that need resolutions.

E. Root cause resolution for all end-user issues.

F. Manage and document help desk procedures, end-user resolutions, and/or any support issue.

G. Implement, manage and maintain Endpoint Management processes for all connected IT resources.

H. Manage documentation, audits, and reports.

I. Manage end-user training to minimize support issues, increase productivity, increase user knowledge.

J. Manage new user training, setup and support.

K. Manage and take ownership of all interactions, utilize appropriate follow-through, providing timely feedback for all.

L. Participate in planning and deployment of new/upgraded products and or special projects as required.

Benefits:

Comprehensive Insurance Package: Medical, dental, vision, prescription drug, life, short-term and long-term disability.
401k Matching: Secure your future with our 401k matching program.
Health Savings Account (HSA): Employer contributions to your HSA.
Generous Paid Time Off: Enjoy a healthy work-life balance starting at 15 days of PTO per year and 9 paid holidays.
Fitness Center: Stay active with our onsite fitness facility.
Tuition Reimbursement: Continue your education with our support.
Career Development: Opportunities for growth and advancement.

Please Note:

We are an Equal Opportunity Employer, including Veterans and Individuals with Disabilities, an E-Verify employer, and a drug-free company. This position is not eligible for VISA sponsorship.

We believe in transparent and equitable pay. All U.S. job postings include a good-faith salary range based on role, location, experience, and internal equity. We’re happy to discuss compensation openly throughout the hiring process.

Requirements:

1-3+ years of work experience in a customer report role in an IT environment.

Excellent customer service, interpersonal, and organizational skills.

Ability to lift up to 25 lbs. manually on occasion.

Associate's degree in Computer Science or related discipline preferred.

Relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) preferred.

Quick Apply

Refine Your Search

end user support jobs in columbus

Help Desk Analyst

End User Support Specialist

IT Helpdesk Technician

End User Support Specialist

IT Support Technician

IT End User Services Analyst

TP- Desktop Support Analyst

End User Computing Administrator

Tech Support Lead

TP- Desktop Support Analyst

IT Support Specialist II

IT Support Specialist

Manager, Information Technology - End User Support

Sr. IT Lifecycle & Support Specialist

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