Top 41 Entry level it help desk Jobs in Columbus

Customer Support Specialist
The Greentree Group —Reynoldsburg, OH
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid parental leave
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IT Support Specialist
Mid-City Electric —Westerville, OH
- $25 - $29 an hour
- Monday to Friday
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d
IT Support Specialist I
Gifthealth Inc —Columbus, OH
- $54,000 - $64,000 a year
- Full-time
- Google Workspace
- HIPAA
- High school diploma or GED
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IT Service Support Technician 2
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid parental leave
- Disability insurance
10d
IT Support Specialist (Infrastructure Specialist 2)
State of Ohio - Medicaid —Columbus, OH
- $38.01 - $55.80 an hour
- Overtime
- Computer Science
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
2d
Technology Support Technician
Upper Arlington City Public Schools —Columbus, OH
- $24.78 - $27.59 an hour
- Weekends as needed
- School experience
- Classroom
- Writing skills
3d
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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Specialist, IT Restaurant Support
Chipotle —Columbus, OH
- $22.59 - $28.37 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
IT Help Desk Technician I
Ace Electric —Plain City, OH
- Full-time
- Background check
- Pass drug screening
- Office
- Dental insurance
- Vision insurance
Quick Apply
5d
IT Support Engineer I
M/I Homes —Columbus, OH
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Profit sharing
- Paid parental leave
Quick Apply
5d
System Support Specialist I
ODW Logistics Inc —Lockbourne, OH
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
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Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- Travel
11d
IT Field Support Technician
LifeStance Health —Hilliard, OH
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Service Desk professional
eBusiness Solutions Inc. —Columbus, OH
- $19 - $24 an hour
- English
- Mid-level
- Organizational skills
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Columbus, OH
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
11d
Data Center Technician, Data Center Operations
Amazon Data Services, Inc. —Hilliard, OH
- $30 - $54 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Military
- AD&D insurance
- Health insurance
Systems Support Engineer
Installed Building Products —Columbus, OH
- Office
- Residential
- Travel
- Paid holidays
- Disability insurance
Quick Apply
TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME
Micro Center —Hilliard, OH
- Part-time
- Office
- High school diploma or GED
- Typing
- Tuition reimbursement
- Paid time off
Quick Apply
Field Technician
Vinson —Hilliard, OH
- $0.67 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
11d

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Customer Support Specialist

The Greentree Group -
Reynoldsburg, OH

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Paid training
Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Opportunities for advancement
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Customer support

Full Job Description

Customer Support Specialist

Are you a customer service enthusiast who loves solving complex problems?
Do you have a keen eye for detail and excellent analytical skills?
Would your friends describe you as a self-starter who takes pride in your work and enjoys collaborating with others?

If so, we have an exciting opportunity for you at The Greentree Group!

WHO WE ARE

The Greentree Group is a dynamic, innovative, and thriving company that specializes in delivering advanced technology solutions to federal, state, and commercial clients. With a team of highly skilled professionals, we provide cutting-edge services and are always pushing the boundaries of what’s possible.

What sets us apart is our commitment to excellence and our passion for the work we do. At The Greentree Group, we are driven by a shared sense of purpose and a desire to make a difference in the lives of people around us. Whether it's helping our clients achieve their goals, developing innovative solutions to complex problems, or giving back to the community, we are dedicated to making a positive impact.

We also believe in investing in our people and providing them with opportunities for growth, development, and advancement. We offer a dynamic and supportive work environment, a culture of continuous learning, and a wide range of benefits and perks that promote work-life balance and personal well-being.

Whether you're a seasoned expert or just starting out in your career, if you're passionate about technology, committed to excellence, and eager to take on new challenges, we want to hear from you!

ABOUT THE OPPORTUNITY

As a Customer Support Specialist, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Your role will be critical in supporting our Customer in Reynoldsburg, OH. Join us and be part of our mission to make a difference!

SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system.
Aiding users in executing system functions and navigating business processes.
Providing guidance to stakeholders on completing tasks correctly.
Executing case management duties on tactical tasks and activities.
Providing documentation support.
Providing high-level and in-depth analysis of customer care processes.
Support teammates in a collaborative work environment.

MINIMUM QUALIFICATIONS:

Bachelor's Degree in a related field. Experience in lieu of degree may be considered.
Minimum one (1) to three (3) years' experience in a business environment.
Strong customer service and support skills.
Provide accuracy and consistency through thoroughness in all details and tasks.
Exceptional organizational and time management skills.
Ability to work well independently and as part of a team.
Strong problem-solving, analytical and communication skills.
Excellent written and oral communications skills.
Candidates must be U.S. Citizens.

DESIRED QUALIFICATIONS:

Help Desk software experience.
Experience in issue escalation, resolution, and de-escalation techniques.
Proficiency in MS Office including Excel, Word, PowerPoint, and Access.
Previous experience in a Consulting capacity.

We believe in fostering a positive, inclusive culture that values diversity, teamwork, and personal growth. With opportunities for advancement and a supportive community of colleagues, The Greentree Group is the perfect place to build your career. Learn more about us at www.greentreegroup.com. Please note that this role may require a National Agency Check (NAC) and/or background check, and relocation assistance is not available at this time.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Compensation / Salary Range: Greentree adheres to federal, state, and local regulations. This is a Full-Time, Salary, Exempt position. The following salary range is what we reasonably expect to pay but is contingent and subject to a variety of factors, including but not limited to years of experience, education, certification(s), training, specialized skills, responsibilities, etc.

Salary Range: $45,000 to $55,000

Bonuses: Greentree has an employee referral bonus, as well as employee bonuses based on employee contributions and Greentree’s yearly performance.

Top Benefits

Core Benefits 100% paid by Greentree: Employee Medical Premium on the High Deductible Health Plan (HDHP), Basic Life Insurance and AD&D, Short-Term Disability (STD), Long-Term Disability (LTD), Health Reimbursement Account (HRA), 401(k) Match, Job-Related Certifications, and Training Programs.

Elected Benefits: Medical, Dental, Vision, HSA, FSA, Voluntary Term Life, 401(k) (Roth and Pretax available)

Time Off: PTO, Flexible Schedules, Holidays and Paid Parental Leave: Work-life balance is important – we all enjoy some time off for rest and relaxation! Employees receive a very generous amount of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition to paid parental leave round out the work-life balance benefits.

Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying the cost for job-related certifications and/or training programs. In conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. Greentree also makes job-related tuition reimbursement contributions for those in higher-level education programs.

Quick Apply

Refine Your Search

entry level it help desk jobs in columbus

Customer Support Specialist

IT Support Specialist

IT Support Specialist I

IT Service Support Technician 2

IT Support Specialist (Infrastructure Specialist 2)

Technology Support Technician

Tier 1 Technical Support Specialist

Specialist, IT Restaurant Support

IT Help Desk Technician I

IT Support Engineer I

System Support Specialist I

Customer Service and Tech Support - Customer Support for Learning and Development

IT End User Services Analyst

IT Field Support Technician

Service Desk professional

Geek Squad Agent (Retail Store)

Data Center Technician, Data Center Operations

Systems Support Engineer

TECHNICAL SUPPORT REPRESENTATIVE - PART-TIME

Field Technician

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