Top 13 Field service engineer desktop support Jobs in Columbus

End User Engineer
AEP Service Corporation —Columbus, OH
- $74,551.00 - $93,188.50 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Research
- Tuition reimbursement
5h
AV Support Engineer (On Demand/Dispatch) Dublin-Ohio
Axiom Technologies —Dublin, OH
- Part-time
- Mid-level
- In-person
- Communication skills
12d
Software Engineer
OCLC —Dublin, OH
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Field Engineer II
Acuative Corporation —Columbus, OH
- Overtime
- Clean driving record
- Microsoft Excel
- Mid-level
- Paid training
- Fuel card
Quick Apply
IS BU Engineer - Columbus
Turner Construction Company —Columbus, OH
- Computer Science
- Mid-level
- Windows
Help Desk Engineer for MSP - Strong Tier 2 (Columbus Metro Area)
Sequentur —Columbus, OH
- $60,000 - $70,000 a year
- On call
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
5d
AI Web Framework Lead Software Engineer
JPMorganChase —Columbus, OH
- $156,750 - $215,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- 8 years
- Health insurance
- Tuition reimbursement
Systems Engineer
Astute Technology Management —Columbus, OH
- $80,000 - $100,000 a year
- Full-time
- 7 years
- Customer service
- Bachelor of Science
- AD&D insurance
- Paid holidays
Quick Apply
Specialist, Cybersecurity (Full Stack)
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
5d
Specialist, Cybersecurity (Agentic Solutions Engineer)
Nationwide —Columbus, OH
- 8 hour shift
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
5d
AVP, Infrastructure & Operations
Safelite Group —Columbus, OH
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Environmental Project Manager (Electrical Transmission & Renewable Energy
Stantec —Columbus, OH
- Full-time
- Office
- Master's degree
- Bachelor's degree
Lead Enterprise Systems Engineer
Northwest Bank —Columbus, OH
- Weekends as needed
- Azure
- System design
- Research
Quick Apply

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End User Engineer
AEP Service Corporation —Columbus, OH
Bachelor's degree in computer science, engineering, or related technical field is required. Plan, research, evaluate, design, and engineer the enterprise's…
$74,551.00 - $93,188.50 a year
5h
AV Support Engineer (On Demand/Dispatch) Dublin-Ohio
Axiom Technologies —Dublin, OH
Previous experience in AV support, meeting room support, field services, or L2 desktop/AV support. Technicians must have their own required tools and equipment.
12d

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End User Engineer

AEP Service Corporation -
Columbus, OH

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Job Details

Full-time
$74,551.00 - $93,188.50 a year
5 hours ago

Benefits

Tuition reimbursement

Qualifications

Desktop computer repair
Endpoint Security
IT user and group management
Laptop (troubleshooting support)
Hardware maintenance
Equipment troubleshooting
Operating system updates
Application deployment
Software installation
Patch management
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Azure AD
MFA
UEM
Hardware management
IP networking
Application Maintenance
Identity and access management (IAM) solutions
Hardware diagnostics
Automation tools
Peripheral hardware support
PowerShell
Shell Scripting
Operating system installation

Full Job Description

Job Posting End Date

08-28-2026

Please note the job posting will close on the day before the posting end date.

Job Summary

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produce technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems. Monitor system performance, and install and configure hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

Job Description

What You'll Do:

Essential Job Functions and Tasks:

Provide second-level support for end-user computing services, including desktops, laptops, virtual desktops (VDI), mobile devices, and peripheral equipment.
Assist with the deployment, configuration, and maintenance of Windows and Mac operating systems, software applications, and endpoint devices.
Support user account administration activities, including onboarding, offboarding, authentication, and access troubleshooting.
Monitor work queues and respond to incidents, service requests, and problem tickets following established prioritization guidelines.
Self-assign and manage workload using the organization's IT service management platform (e.g., ServiceNow).
Participate in endpoint management activities using tools such as Microsoft Intune, MECM (Configuration Manager), JAMF, or similar device management platforms.
Troubleshoot hardware, software, connectivity, printing, and performance-related issues while documenting findings and resolutions.
Assist with software packaging, testing, deployment, and patch management activities to ensure endpoint compliance and security.
Follow established cybersecurity, compliance, and operational procedures to protect company assets and data.
Create and maintain technical documentation, knowledge articles, standard operating procedures, and user guides.
Collaborate with senior engineers, infrastructure teams, vendors, and business partners to support end-user technology initiatives and continuous improvement efforts.
Some occasional local travel may be required
Participate in after-hours on-call rotation per assigned schedules (~4 weeks per year).

Required Skills:

Windows 10/11 administration and troubleshooting
Microsoft 365 application support (Outlook, Teams, OneDrive, Office apps)
Active Directory and Entra ID (Azure AD) fundamentals
Endpoint management tools (Intune, MECM/ConfigMgr, Workspace ONE, or similar)
Virtual Desktop Infrastructure (VDI) support (Citrix, Azure Virtual Desktop, VMware Horizon)
Basic networking knowledge (DNS, DHCP, TCP/IP, VPN, Wi-Fi)
Hardware diagnostics and repair for laptops, desktops, and peripherals
Software installation, packaging, deployment, and patch management
PowerShell scripting fundamentals for automation and troubleshooting
IT Service Management (ITSM) tools such as ServiceNow
Endpoint security and vulnerability awareness
Multi-factor authentication (MFA) and identity management concepts
Phishing and social engineering awareness

Other Competencies:

Customer service orientation and user-focused problem solving
Analytical and troubleshooting abilities
Strong verbal and written communication skills
Attention to detail and documentation discipline
Time management and workload prioritization
Ability to follow established processes and procedures
Collaboration and teamwork across technical and business groups
Adaptability and willingness to learn new technologies
Critical thinking and root cause analysis
Professionalism and accountability
Positive attitude under pressure
Initiative to identify and implement improvements

Location:

Columbus, OH

What we are looking for:

Education requirements are listed below:

Bachelor's degree in computer science, engineering, or related technical field is required.

Work Experience requirement listed below:

2 years of relevant work experience is required. An equivalent combination of education and experience may be considered.

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade:

SP20-006

Compensation Range:

$74,551.00 - $93,188.50

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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Refine Your Search

field service engineer desktop support jobs in columbus

End User Engineer

AV Support Engineer (On Demand/Dispatch) Dublin-Ohio

Software Engineer

Field Engineer II

IS BU Engineer - Columbus

Help Desk Engineer for MSP - Strong Tier 2 (Columbus Metro Area)

AI Web Framework Lead Software Engineer

Systems Engineer

Specialist, Cybersecurity (Full Stack)

Specialist, Cybersecurity (Agentic Solutions Engineer)

AVP, Infrastructure & Operations

Environmental Project Manager (Electrical Transmission & Renewable Energy

Lead Enterprise Systems Engineer

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