JOB DESCRIPTION
Join a team where your financial insights help protect customers and drive business performance. You will partner with senior leaders to deliver analysis, improve efficiency, and support strategic priorities. This is a high-impact opportunity to work in a fast-paced environment while contributing to business transformation and innovation.
As an Operations Finance Senior Associate – Expense Management & Analysis in Consumer & Community Banking, you support the Fraud Customer & Protective Services expense management team as a core finance partner. You own end-to-end monthly forecasting, budgeting, reporting, and analysis for the Fraud Prevention function. You provide financial transparency and insights to empower operational teams and support disciplined execution against strategic priorities. You also contribute to transformation efforts and leverage tools such as Excel, PowerPoint, LLM, Tableau, Databricks (SQL), Essbase, and SAP to deliver reporting and analysis.
Job Responsibilities
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Partner with senior leaders and Managing Directors, becoming a trusted finance advisor and key resource for expense management and strategic insight
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Lead the development of annual budgets and monthly forecasts, tracking key initiatives and identifying opportunities for cost optimization
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Oversee the monthly forecasting process, coordinating financial reporting and managing annual and mid-year budget processes
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Analyze financial performance by evaluating variances, trends, risks, and opportunities versus budget and forecast
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Review and analyze expense transactions, providing clear and actionable recommendations
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Summarize expense performance and illustrate changes using Excel, PowerPoint, and Tableau
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Consolidate and present month-end close results, providing clear variance explanations and actionable recommendations
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Create and deliver executive-ready materials and presentations to support senior management decision-making
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Develop financial and strategic analyses and provide decision support to Operations Senior Management and Consumer & Community Banking Finance
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Support continuous improvement and expense reduction initiatives, including introducing automation and minimizing cycle times
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Maintain and coordinate a calendar of deliverables, ensuring execution across reporting and planning cycles
Required Qualifications, Capabilities, and Skills
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Bachelor's degree in finance, accounting, or a related field
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4+ years of financial or accounting management experience
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Strong analytical and quantitative skills, with the ability to analyze large datasets and translate insights into recommendations
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Advanced skills in Excel and PowerPoint/PitchPro
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Proficiency with data mining, data gathering, and manipulation of datasets
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Strong attention to detail and a solution-oriented mindset
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Excellent written and verbal communication skills, with the ability to articulate complex issues clearly
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Ability to create ad hoc reporting and executive-level materials for senior management
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Proven ability to manage multiple priorities and deliver under tight deadlines in a fast-paced environment
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Strong stakeholder management skills with the ability to partner across Business, Finance, and FP&A teams
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Self-motivated, proactive, and able to work independently while driving results
Preferred Qualifications, Capabilities, and Skills
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Experience in retail financial services, banking, or operations finance
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Knowledge of financial platforms such as Essbase and SAP
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Experience working with SQL or Databricks
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Familiarity with automation tools, LLM applications, or process improvement initiatives
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Experience supporting strategic projects, transformation efforts, or operational efficiency initiatives
To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).
ABOUT US
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Global Finance & Business Management works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.
