Top 6 Flight scheduler & customer service rep Jobs in Columbus

Scheduling Specialist (NJUS)
NetJets —Columbus, OH
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Customer Service Agent - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Sales
- Health insurance
- Dental insurance
Quick Apply
Current Day Account Manager (NJUS)
NetJets —Columbus, OH
- Microsoft Office
- Bachelor's degree
- Continuous improvement
- Health savings account
- Disability insurance
Executive Administrative Assistant
DHL —Westerville, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid holidays
- Health insurance
Quick Apply
10d
Midnight Account Manager (NJUS)
NetJets —Columbus, OH
- Day shift
- Mid-level
- High school diploma or GED
- Quality control
- Health savings account
- Disability insurance
Manager, Scheduling (NJUS)
NetJets —Columbus, OH
- Weekends as needed
- 6 years
- Office
- Bachelor's degree
- Health savings account
- Disability insurance
6d

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Scheduling Specialist (NJUS)

NetJets -
Columbus, OH

Apply Now

Job Details

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Company: NetJets Aviation, Inc.

Area of Interest: Flight Operations

Location: Columbus, OH, US, 43219

Req ID: 15961

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

As a Scheduling Specialist at NetJets, you will play a crucial role in developing the current and next day's flight schedule. You will manage scheduling and communication, prioritizing safety in all scheduling tasks while maintaining exceptional service for NetJets Owners, crewmembers, and supporting departments. The Scheduling Specialist will continuously seek opportunities to reduce schedule costs while maintaining a robust schedule in a dynamic environment. Serving as the primary point of contact for crew members, you will facilitate seamless communication with the flight center and ensure smooth day-to-day operations.

Tasks and Responsibilities

Next Day Scheduling:

Efficiently assign Owner flight requests to NetJets aircraft and crews to optimize resources and operations. Incorporate new bookings, maintenance events, and changes to bookings. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Current Day Scheduling:

Manage all aspects of the current day’s flight schedule, ensuring timely communication and implementation of required changes through both proactive and reactive measures. Refine and maintain the flight schedule with optimizing all available crews, utilizing all available resources.

Crew Communication and Duty Day Management:

Act as the primary liaison between crewmembers and the flight center. Build relationships with crewmembers to ensure a positive experience for both the crew and Owners by providing detailed information on why situations are occurring or changing to ensure clarity and efficiency. Gather and disseminate essential information from crewmembers and supporting departments involved in daily operations.

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Aviation or related field

Certifications and Licenses

Years of Experience

0-2 years of experience

Core Competencies

Service-Oriented

Curiosity

Collaboration

Adaptability

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

Bachelors’ degree in Aviation, Business Mgmt, Logistics, Military, OR preferred experience

Maintains a strong sense and understanding of the NetJets business model and the 20/20 Flight Plan

Previous experience in a fast paced, dynamic work environment and the ability to multi-task are crucial to this position

Ability to communicate in a professional manner with internal and external customers

Previous experience in aviation or logistics is preferred

Ability to manage, make decisions, and problem solve with multiple competing variables and priorities

Strong customer service and team focus through proactive communication

Must be detail-oriented and persistent with following-through on any job related function or task

Basic knowledge of geography (domestic & international)

Basic knowledge of Aviation weather and NOTAM's

Ability to proactively identify challenges and anticipate alternative options

Effectively integrates logistical decision making and uses sound judgement to deviate from established policies and procedures to allow for crew members to focus on their specific responsibilities at hand

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers. NetJets offers benefits so you can LIVEWELL—a comprehensive package to support your Mind, Body, and Life.

Our comprehensive suite of benefits include:

Medical, Dental, and Vision
Healthcare Advocacy
Employee Assistance Program
Flexible Spending Accounts
Health Savings Account with annual employer contribution
Wellness Programs & Discounts
Paid Time Off
Parental Leave of Absence
Life and Accident Insurance
Voluntary benefits (financial protection plans)
401(k) plan, with 66% of every dollar you contribute matched by NetJets
Short and Long-Term Disability
Legal Plan
Identity Theft Protection Plans
Pet Insurance
Family & Caregiving Support

Nearest Major Market: Columbus

Apply Now

Refine Your Search

flight scheduler & customer service rep jobs in columbus

Scheduling Specialist (NJUS)

Customer Service Agent - CMH Airport

Current Day Account Manager (NJUS)

Executive Administrative Assistant

Midnight Account Manager (NJUS)

Manager, Scheduling (NJUS)