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Credit Services Recovery Specialist

Huntington Bank -
Columbus, OH

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Job Details

Full-time
5 days ago

Qualifications

Customer communication
High school diploma or GED
Debt collection negotiation

Full Job Description

Description

Summary:

Credit Services Recovery Specialists at Huntington provide "Simply the Best" customer service at all times.

Duties & Responsibilities:

Contacting charged off customers by telephone or mail to collect to negotiate balance in full or make.
Updating collection files and completes all necessary paperwork.
Negotiating payment plans protecting the Bank's interest and completes decision-making process.
Locating customers via skip tracing and Lexis/Nexis.
Recommending action regarding repossessions, bankruptcies, and/or foreclosures.
Arranging for appropriate Bank and/or legal action based on account analysis as deemed by manager.

Basic Qualifications:

High school diploma or GED

Preferred Qualifications:

Must have excellent written and verbal communication skills
Must have strong negotiation skills and ability
Working knowledge of consumer and collection law is desired
Must be goal oriented and self-motivated
Knowledge of CACS, RMS and HOGAN systems helpful
Experience using computers

#LI-Onsite

#LI-ML1

Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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