Top 78 Front desk customer service representative Jobs in Columbus

Guest Service Representative
VISTA HOST INC —Columbus, OH
- From $14 an hour
- Full-time
- English
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
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2d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
- $15 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
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Front Desk Attendant - Part-Time
The Athletic Club of Columbus —Columbus, OH
- From $15 an hour
- 8 hour shift
- Entry level
- Free parking
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Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- 401(k)
- Paid time off
Quick Apply
14d
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
- $16 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
7d
Front Desk Campus Support Coordinator (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
- Full-time
- School experience
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Veterinary Assistant / Client Service Representative
Galena Veterinary Care —Galena, OH
- $16 - $19 an hour
- Full-time
- Vital signs
- Inventory management
- Patient care
- Paid time off
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7d
Assistant Store Manager
Extra Space Management, Inc —Columbus, OH
- $16.50 - $16.85 an hour
- Full-time
- Office
- High school diploma or GED
- Driver's License
- Wellness program
- Health savings account
Quick Apply
14d
Front Desk Attendant - Full Time Afternoons
The Athletic Club of Columbus —Columbus, OH
- From $17.50 an hour
- Full-time
- Inventory management
- Entry level
- Free parking
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Medical Receptionist - Patient Experience Specialist
Sono Bello —Columbus, OH
- $15.00 - $18.90 an hour
- Email
- Basic math
- Microsoft Office
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Dublin, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Medical Administration Representative/Front Desk
Bridgeway Academy and Therapy Center —Columbus, OH
- $19 - $22 an hour
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Service Representative
SpringHill Suites Columbus West-Hilliard —Columbus, OH
- $15.00 - $16.50 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
Customer Service Representative (CSR)
M S International, Inc —Columbus, OH
- $18.75 - $21.75 an hour
- Overtime
- Spanish
- Microsoft Outlook
- Word processing
- Disability insurance
- Health insurance
GUEST SERVICE REPRESENTATIVE
FAIRFIELD - COLUMBUS EAST —Reynoldsburg, OH
- $15.50 - $16.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Patient Service Representative II
Columbus Arthritis Center —Columbus, OH
- Full-time
- HIPAA
- Clinic
- Computer skills
Quick Apply
2d
Guest Service Representative
J&P Hospitality Management, LLC —Columbus, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Columbus, OH
- $15.00 - $15.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
9d
Patient Access Representative
Southeast Healthcare —Columbus, OH
- HIPAA
- High school diploma or GED
- Organizational skills
Quick Apply

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Guest Service Representative

VISTA HOST INC -
Columbus, OH

Quick Apply

Job Details

Full-time
From $14 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance
Employee discount

Qualifications

English

Full Job Description

POSITION TITLE: Guest Service Representative 3pm-11pm

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. Its convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.

POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.

WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.

WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision.

REQUIREMENTS

The Vista Host Promise: We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. With these efforts, we will empower, and always advocate for, every person’s experience to result in their heartfelt desire to return.

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Refine Your Search

front desk customer service representative jobs in columbus

Guest Service Representative

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Front Desk Attendant - Part-Time

Front Desk Representative (2nd/3rd Shift)

Guest Service Agent

Front Desk Campus Support Coordinator (On-site in Columbus)

Veterinary Assistant / Client Service Representative

Assistant Store Manager

Front Desk Attendant - Full Time Afternoons

Medical Receptionist - Patient Experience Specialist

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Medical Administration Representative/Front Desk

Guest Service Representative

Customer Service Representative (CSR)

GUEST SERVICE REPRESENTATIVE

Patient Service Representative II

Guest Service Representative

Front Desk Agent

Patient Access Representative

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