Top 108 Front desk manager/guest service Jobs in Columbus

Hotel On Site Manager
Confidential —Columbus, OH
- $36,000 - $42,000 a year
- Overnight shift
- Background check
- Sales
- Inventory management
- Health savings account
- Health insurance
Quick Apply
2d
Guest Service Representative
Schulte Hospitality Group —Dublin, OH
- $16 - $17 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
12d
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
12d
Front Desk Manager | Columbus MOXY
Columbus Moxy —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- Sanitation
- English
Quick Apply
Hotel Front Desk
Sonesta —Columbus, OH
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Overnight Front Desk (Auditor - Full-Time)
Hyatt Regency Columbus —Columbus, OH
- Weekends as needed
- Hotel
- Entry level
- Free parking
- Commuter assistance
Front Desk
National Church Residences —Columbus, OH
- Part-time
- Basic math
- High school diploma or GED
- Analysis skills
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Guest Services Manager
Fairfield Inn & Suites Columbus Airport —Columbus, OH
- $44,000 - $46,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Front Desk Manager
Red Roof Inn Grove City —Grove City, OH
- $14 - $18 an hour
- Part-time
- Hospitality
- Hotel
- In-person
- 401(k)
- Paid time off
Quick Apply
6d
3-11PM Hotel Front Desk Agent
Embassy Suites Columbus, OH —Columbus, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Food provided
Quick Apply
9d
Front Desk Coordinator - Grandview
Face Forward Aesthetics —Columbus, OH
- $17 - $19 an hour
- Full-time
- HIPAA
- Mid-level
- Organizational skills
- Paid training
- Paid parental leave
Quick Apply
7d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Manager
Dreamscape Hospitality —Columbus, OH
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Guest Service Representative
Sonesta —Columbus, OH
- Weekends as needed
- Sales
- Basic math
- Hotel
- Paid parental leave
- Health savings account
8d
General Manager
Courtyard - Columbus Airport —Columbus, OH
- $75,000 - $90,000 a year
- Full-time
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Wellness Guide.
Panacea Luxury Spa Boutique —Columbus, OH
- 8 hour shift
- High school diploma or GED
- 21 years or older
- Entry level
- Paid training
- Health insurance
Quick Apply
Assistant General Manager
Courtyard - Columbus Airport —Columbus, OH
- $45,000 - $55,000 a year
- Weekends as needed
- 18 years or older
- Sales
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Guest Service Representative- PT Evening
Schulte Companies —Columbus, OH
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Representative
Schulte Companies —Columbus, OH
- $15 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply

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front desk manager/guest service jobs near columbus

Hotel On Site Manager

Confidential
Columbus, OH

Quick Apply

Job Details

Full-time
$36,000 - $42,000 a year
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Flexible schedule
Life insurance
Referral program

Full Job Description

Note: This position requires residing at the hotel property while scheduled to work.

Summary

The On-Site Manager assists the General Manager (GM) in overseeing daily property operations, ensuring optimum performance and continuous improvement across all key areas. This role manages the Front Desk team and weekend staff, assuming full operational responsibility in the absence of the General Manager. The On-Site Manager is responsible for the overnight on-call shifts and weekend operations (typically Wednesday through Sunday).

Personnel Management

Directly manages Front Desk operations, including hiring, training, scheduling, professional development, and performance management.
Supervises and directs the work of all employees during weekend shifts.
Reviews and approves payroll for all direct reports in accordance with company policy.
Conducts annual performance appraisals and provides ongoing coaching and counseling.
Provides comprehensive onboarding and training for new Front Desk Agents to ensure long-term success.
Conducts routine quality control checks and audits of front desk operations.

Guest Relations

Engages with guests regularly to solicit feedback and ensure high levels of satisfaction.
Monitors guest feedback and takes immediate, appropriate action to resolve issues within budgetary constraints.
Ensures the security and safety of all guests, staff, and property assets.
Ensures team members are knowledgeable about local attractions and services to better assist guests.

Operations

Ensures all front desk operations align with established policies, procedures, and industry standards.
Protects company assets and maintains the confidentiality of guest and corporate information.
Shares "Manager on Duty" responsibilities with the General Manager.
Oversees the overnight on-call model to ensure the property remains fully operational and responsive at all times.
Provides backup support for various departments, including front desk coverage and housekeeping, to ensure seamless operations.
Assists the General Manager with budget controls, labor monitoring, expense management, and inventory costs.
Prioritizes room cleanliness and overall property excellence.

Sales & Revenue

Contributes to sales prospecting efforts as directed by leadership to maximize property revenue and profitability.

Additional Duties

Maintains perpetual compliance with the property’s overnight operating model.
Upholds company fraternization policies and professional standards.
Performs all other duties as assigned by leadership to ensure efficient property management.

Job Type: Full-time

Pay: $36,000.00 - $42,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

front desk manager/guest service jobs in columbus

Hotel On Site Manager

Guest Service Representative

Assistant Hotel Front Office Manager- Hilton at Easton

Front Desk Manager | Columbus MOXY

Hotel Front Desk

Overnight Front Desk (Auditor - Full-Time)

Front Desk

Guest Services Manager

Front Desk Manager

3-11PM Hotel Front Desk Agent

Front Desk Coordinator - Grandview

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Front Desk Manager

Guest Service Representative

General Manager

Wellness Guide.

Assistant General Manager

Guest Service Representative- PT Evening

Guest Service Representative

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