Top 5 Front desk receptionist & client experience coordinator Jobs in Columbus

Client Services Coordinator & Legal Receptionist
Plevin & Gallucci Co., LLC —Columbus, OH
- From $18 an hour
- Full-time
- Spanish
- No experience needed
- In-person
- Health insurance
- Paid time off
Quick Apply
Studio Coordinator (Part-Time/Temporary - 6 month)
Gensler —Columbus, OH
- Overtime
- 5 years
- Research
- Mid-level
Wellness Coordinator-Icebox Cryotherapy Studios-Westerville-Part time & Weekends
Icebox Westerville —Westerville, OH
- $14 - $16 an hour
- 8 hour shift
- Ability to lift 50 pounds
- Computer skills
- In-person
- Paid training
- Employee discount
Quick Apply
6d
Associate Facilities Coordinator (R5453)
SHIELD AI —London, OH
- Google Workspace
- Inventory management
- Mid-level
12d
Office Services Coordinator
Opensity Solutions —Columbus, OH
- Up to $22 an hour
- Full-time
- Hospitality
- Ability to walk for extended periods
- Office
- Health insurance
- Dental insurance
Quick Apply

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Client Services Coordinator & Legal Receptionist
Plevin & Gallucci Co., LLC —Columbus, OH
Answer and route incoming calls professionally, courteously, and efficiently. Every person who calls or walks through our door is dealing with something hard.
From $18 an hour
Quick Apply
Studio Coordinator (Part-Time/Temporary - 6 month)
Gensler —Columbus, OH
Provide backup to the receptionist as needed. Complete other tasks as required or needed including but not limited to various public relations compositions and…

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Client Services Coordinator & Legal Receptionist

Plevin & Gallucci Co., LLC
Columbus, OH

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health insurance
Paid time off
401(k) matching
Retirement plan

Qualifications

Spanish
Correspondence management
Legal office phone management
Service scheduling
Emotional support for clients
Greeting customers
Client file management
No experience needed
Mail distribution
Incident Escalation
Legal firm experience
Phone call screening
Managing clients in a customer support role
Records management
Client services
Mail management
Emotional safety support
Law office experience
Mail processing
Escalation handling
Entry level
Under 1 year

Full Job Description

Every person who calls or walks through our door is dealing with something hard. A car accident. An injury on the job. Medical bills piling up while they can't work. By the time they reach us, many of our clients have already been dismissed, rushed, or made to feel like a case number somewhere else.

We're hiring someone who won't let that happen here.

This isn't simply a job where you sit at a desk and route calls. You are the first voice, the first face, and often the first sense of relief a client gets. How you answer the phone, how you explain what happens next, how you make someone feel heard when they're anxious—that’s not a side detail of this role; it is the role.

We're a plaintiff-only workers' compensation firm, and we're looking for a Client Services Coordinator who takes ownership of the client experience from the first interaction.

What You'll Do

Serve as the first point of contact for clients, visitors, medical providers, attorneys, and other professionals—in person and by phone
Answer and route incoming calls professionally, courteously, and efficiently
Give clients a genuinely welcoming experience, and help them feel supported and informed rather than processed
Sort and distribute incoming mail and correspondence
Schedule and coordinate client appointments, including Independent Medical Examinations (IMEs)
Assist clients with obtaining medical releases and authorizations
Communicate clearly with clients about paperwork, appointments, case-related next steps, and general questions
Know when to escalate a question to an attorney or paralegal, and do so without letting the client feel bounced around
Maintain accurate records and support the administrative work that keeps cases moving efficiently

Who We're Looking For

Someone naturally helpful, approachable, patient, and professional
Someone who sees every client interaction as a chance to build trust and offer reassurance, not just complete a task
Someone with genuine customer service instincts, who believes people deserve to be treated with respect and attention, especially during their toughest situations
A clear, calm communicator who can explain a confusing process to an anxious or overwhelmed client and leave them feeling informed and steadier than before
Someone who takes initiative, learns quickly, and tracks down answers independently
Organized, dependable, and detail-oriented, with the ability to juggle multiple priorities.
A team player who adds something positive to the people around them, not just someone who gets through the day

Preferred (Not Required) Qualifications

Prior experience at a workers' compensation law firm (strongly preferred)
Prior legal industry experience
Experience with Needles case management software
Spanish-language proficiency
Experience in a client-facing, service-oriented role

Benefits & Culture

Wages commensurate with experience (experience not necessary)
Health benefits
A genuinely supportive, collaborative team that has each other's backs
A workplace culture we're proud of and continue to invest in
Summer hours
Real work/life balance, not just a phrase in a handbook

Why Join Us?

Most firms treat the front desk as a placeholder. We don't. We know that a client's very first phone call can shape how they feel about their entire case—and the entire firm—for months to come. That's why this role isn't an afterthought for us; it's an important seat in the building.

Pay: From $18.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

front desk receptionist & client experience coordinator jobs in columbus

Client Services Coordinator & Legal Receptionist

Studio Coordinator (Part-Time/Temporary - 6 month)

Wellness Coordinator-Icebox Cryotherapy Studios-Westerville-Part time & Weekends

Associate Facilities Coordinator (R5453)

Office Services Coordinator

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