Customer Service Representative
Gerber Collision & Glass —Columbus, OH
- $16 - $22 an hour
- Full-time
- Sales
- Administrative experience
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
4d
Pre - TDP Trainee
Gerber Collision & Glass —Columbus, OH
- $15 - $18 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Quick Apply
General Manager
Gerber Collision & Glass —Columbus, OH
- $75,000 - $105,000 a year
- Writing skills
- Military encouraged
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
Autobody Technician
Gerber Collision & Glass —Columbus, OH
- $65,000 - $125,000 a year
- Part-time
- Mid-level
- High school diploma or GED
- Military encouraged
- Paid parental leave
- Paid holidays
Quick Apply
4d

More jobs to discover

Find similar jobs that you might be interested in.

Pre - TDP Trainee
Gerber Collision & Glass —Columbus, OH
Participate in vehicle inspections to identify damages and develop repair plans. Basic knowledge of auto body repair techniques and tools is preferred but not…
$15 - $18 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Representative
Gerber Collision & Glass —Columbus, OH
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper…
$16 - $22 an hour
Quick Apply
4d
Pre - TDP Trainee
Gerber Collision & Glass —Columbus, OH
Participate in vehicle inspections to identify damages and develop repair plans. Basic knowledge of auto body repair techniques and tools is preferred but not…
$15 - $18 an hour
Quick Apply

I want to receive the latest job alert for gerber collision in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

gerber collision jobs near columbus

Customer Service Representative jobs in Grove City, OH

Auto Body Technician jobs in Columbus, OH

General Manager jobs in Columbus, OH

Customer Service Representative jobs in Metairie, LA

Customer Success Specialist jobs in Chicago, IL

Customer Service Representative jobs in Jackson, MS

Customer Service Representative Remote jobs in Rancho Cucamonga, CA

Customer Service Representative jobs in Los Angeles, CA

Customer Service Representative jobs in Ann Arbor, MI

Pharmaceutical Sales Representative jobs in Pittsburgh, PA

Auto Body jobs in Jacksonville, FL

Auto Body Technician jobs in Virginia Beach, VA

Auto Parts Delivery Driver jobs in Raleigh, NC

Auto Body Technician jobs in Illinois

Auto Body Technician jobs in Orange County, CA

Auto Auction jobs in Orlando, FL

General Manager jobs in Honolulu, HI

Security Manager jobs in North Carolina

General Manager jobs in Kansas City, MO

General Manager jobs in Springfield, MO

Customer Service Representative

Gerber Collision & Glass -
Columbus, OH

Quick Apply

Job Details

Full-time
$16 - $22 an hour
4 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Sales
Administrative experience
High school diploma or GED
Driver's License
Computer skills

Full Job Description

Company: Gerber Collision & Glass

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that’s built for your success? Apply today.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.

Key Job Responsibilities

Ensure consistent execution of WOW (Wow Operating Way) plan.
Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system)
Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay).
Records all communication with customers or insurance partners during the repair process using CCC One notes and selecting the appropriate communication type.
Confirms car rental information and updates CCC One with rental car usage information.
Manage ARMS (automated rental management system) throughout the day to ensure all vehicles appearing in the ARMS system are also noted in CCC One.

Education and/or Experience Required

High School Diploma or GED (General Education Diploma)
Minimum: 1 year experience in a similar role such as administration assistant.
Preferred: 1 year in an auto body or similar work environment including previous customer service experience.

Required Skills/Abilities

Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
Strong attention to detail with a high degree of accuracy.
Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Other Requirements

Valid driver’s license.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Hourly $16 to $22+, depending on experience, education, and skills.

Quick Apply

Refine Your Search

gerber collision jobs in columbus

Customer Service Representative

Pre - TDP Trainee

General Manager

Autobody Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for gerber collision in columbus

Explore jobs in more locations

Great Teams Don’t Happen by Accident

Job Seeker Tools

Employer Tools

Browse

Stay Connected