Top 931 Global client program Jobs in Columbus

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
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12d
Project Coordinator - Westerville, OH
Convergint Technologies LLC —Westerville, OH
- $28 - $32 an hour
- Full-time
- Microsoft Word
- Mid-level
- Office
- Wellness program
- Paid parental leave
1d
Global Client Program PMO and Operations Lead
Deloitte —Columbus, OH
- Office
- Master's degree
- 8 years
Client Relationship Analyst
Morgan Stanley —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Enrollment Agent I
IDEMIA —Columbus, OH
- $17.75 - $24.13 an hour
- Weekends as needed
- Background check
- 18 years or older
- Word processing
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Senior Specialist- Global Partnerships & Sponsorships Strategy & Operations
Deloitte —Columbus, OH
- Senior level
- Communication skills
Process Improvement Associate I
JPMorganChase —Columbus, OH
- Full-time
- Presentation skills
- Communication skills
- Entry level
- Health insurance
- Tuition reimbursement
PROCESSING SPECIALIST I
Palco —Columbus, OH
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
- Paid training
- AD&D insurance
9d
Network Order Entry Specialist
The One 23 Group —Columbus, OH
- Day shift
- Military
- Mid-level
- Office
Junior Program Manager, State and Local Government
Giesecke+Devrient —Columbus, OH
- Full-time
- Background check
- Mid-level
- Driver's License
Graduating Student Opportunity: Internal Strategy and Process Consulting Associate I
JPMorganChase —Columbus, OH
- Full-time
- Office
- Presentation skills
- Travel
- Health insurance
- Tuition reimbursement
9d
Executive Assistant
McKinsey & Company —Columbus, OH
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Sample Login Technician
Certified Group —Columbus, OH
- Computer literacy
- Windows
- High school diploma or GED
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Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Distribution Customer Service Representative
Expeditors —Lockbourne, OH
- Urgently hiring
- Microsoft Word
- English
- Mid-level
Quick Apply
Project Manager
HotRun Inc. —Columbus, OH
- $110,000 - $140,000 a year
- Management
- Mid-level
- Conflict management
Quick Apply
Service Support Coordinator
Vertiv —Westerville, OH
- Oracle
- Customer service
- Computer literacy
Workplace Solutions - Customer Service Analyst
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
- Health insurance
- Tuition reimbursement
Account Manager (NJUS)
NetJets —Columbus, OH
- Research
- Mid-level
- Office
- Health savings account
- Disability insurance
Assistant Project Manager
BlastOne —Columbus, OH
- Full-time
- Engineering
- Mid-level
- Organizational skills
- Health insurance
Quick Apply

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Consumer Support Unit - Consumer Support Associate

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$18 an hour
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

OUR STORY.

Phillips & Cohen Associates, LLC., the global leader in deceased account management with operations in the United States, United Kingdom, Canada and Australia , seeks a Consumer Support Associate for its Columbus, OH office.

Reporting to the Consumer Support Unit Manager, the incumbent will be responsible for receiving, handling and reporting consumer requests, queries and special-handling situations.

Responsibilities:

Evaluate complex consumer and account circumstances and apply appropriate judgment-based decisions. Address matters pertaining to fraud, balance disputes, validation & statement requests, requests for SCRA- relief.
Function as the over-the-phone point of contact for consumers and/or their representative in situations involving special circumstances such as fraud, balance disputes, identity theft, validation & statement requests, and requests for SCRA-relief.
Review work queue and timely processing written requests that are related to fraud, balance disputes, identity theft, validation & statement requests, requests for SCRA-relief
Promptly and accurately fulfill consumer requests for media or account validation.
Represent PCA and its clients in a consumer-centric and brand-conscious manner.

Qualifications :

High School Diploma or equivalent required.
Administrative or Customer Service experience required (1-3 years in the financial services field preferred).
Previous experience within a third-party collection agency, particularly in a capacity that has required in- depth exposure and understanding of client standards and expectations is required.
Experience with MS Office products especially MS Word & Excel.
Quality assurance/audit driven, with the ability to manage multiple tasks at once.
Excellent Communication skills – both written and verbal.
Ability to accurately read and understand cursive handwriting.
Flexible and ability to prioritize workload accordingly to challenging deadlines.
Ability to work well under pressure in a highly regulated environment.
Driven to improve the quality of the business through work efforts.
Ability to receive and apply constructive, balanced feedback.

WHAT’S IN IT FOR YOU?

Salary range: $18.00 USD
Competitive benefits package including medical, dental, and vision coverage
401 (k) program with company matching part of employee contributions.
Paid Time Off

WHAT NOW?

If this job ad resonates with you, apply now and our human resources team will be delighted to review your candidacy.

About Phillips & Cohen Associates, LLC.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#USIND

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Refine Your Search

global client program jobs in columbus

Consumer Support Unit - Consumer Support Associate

Project Coordinator - Westerville, OH

Global Client Program PMO and Operations Lead

Client Relationship Analyst

Enrollment Agent I

Senior Specialist- Global Partnerships & Sponsorships Strategy & Operations

Process Improvement Associate I

PROCESSING SPECIALIST I

Network Order Entry Specialist

Junior Program Manager, State and Local Government

Graduating Student Opportunity: Internal Strategy and Process Consulting Associate I

Executive Assistant

Sample Login Technician

Workplace Solutions - Quality Assurance Specialist (Service Desk)

Distribution Customer Service Representative

Project Manager

Service Support Coordinator

Workplace Solutions - Customer Service Analyst

Account Manager (NJUS)

Assistant Project Manager

I want to receive the latest job alert for global client program in columbus

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