Top 11 Guest relations agent Jobs in Columbus

Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
- $13.50 - $15.00 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
Guest Service Agent
SpringHill Suites Columbus Airport Gahanna —Columbus, OH
- $14 - $15 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- Hotel
- Employee discount
Quick Apply
8d
Front Desk Agent
Hawthorn Suites —Columbus, OH
- $13 - $15 an hour
- Part-time
- Bilingual
- Customer service
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
7d
Guest Service Representative
Sonesta —Columbus, OH
- Weekends as needed
- Sales
- Basic math
- Hotel
- Paid parental leave
- Health savings account
12d
Front Desk Representative/Night Auditor
LaQuinta Columbus west —Columbus, OH
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply
13d
Front Desk Supervisor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Hotel
Quick Apply
Housekeeping Inspector
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Up to 50% travel
- Customer service
- Hotel
Quick Apply
Night Auditor
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Night Auditor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

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Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special…
$15 - $16 an hour
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
Operate multi-line phone systems to manage incoming calls effectively. Greet guests upon arrival with a friendly and welcoming demeanor.
$13.50 - $15.00 an hour
Quick Apply

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guest relations agent jobs near columbus

Fairfield Inn By Marriott Hotel Front Desk Agent Part Time

Fairfield Inn & Suites Hilliard West Columbus
Columbus, OH

Quick Apply

Job Details

Part-time
$15 - $16 an hour

Benefits

Paid time off
Employee discount

Qualifications

Hotel and accommodations payment processing
Cash amount verification
Hotel policy compliance
Greeting customers
Hotel and accommodations guest luggage handling
Answering guest questions
Credit card payment processing
Fax machines
Hotel and accommodations guest complaints handling
Faxing
Balancing end-of-day transactions
Entry level
Office phone management

Full Job Description

Benefits:

Bonus based on performance
Competitive salary
Employee discounts
Free uniforms
Paid time off
Signing bonus

Thank you for your interest in our Hotel Front Desk associate position. This position is morning shift and evening shift. We are looking for someone who can commit to 2-3 days per week including weekends and weekdays.

The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Resolve guest complaints, ensuring guest satisfaction.
Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. b) all room rates, special packages and promotions. c) daily house count and expected arrivals/departures. d) scheduled daily group activities.
Obtain assigned bank and ensure accuracy of contracted monies.
Keep bank secure at all times.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Process all guest check-ins.
Verify registration card information with the guest.
Obtain back-up information for guest credit/payment method and input into system; collect cash when designated.
Direct Bell Person to escort guest and transport their luggage to the room.
Handle overbooked or walked in guests.
Accept and record wake-up call requests.
Monitor, send and distribute guest faxes.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Resolve discrepancies on the room status report with Housekeeping.
Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
Process all check-outs.
Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.

Quick Apply

Refine Your Search

guest relations agent jobs in columbus

Fairfield Inn By Marriott Hotel Front Desk Agent Part Time

Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Service Representative

Front Desk Representative/Night Auditor

Front Desk Supervisor

Housekeeping Inspector

Night Auditor

Night Auditor

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