Top 57 Guest service associate front desk Jobs in Columbus

Lead Sales Associate - Wellness / Fitness - Grandview
SweatHouz —Columbus, OH
- $18.50 an hour
- Full-time
- CPR Certification
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
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3d
Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
- Weekends as needed
- Research
- Hotel
- Computer skills
- Commuter assistance
- 401(k) matching
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10d
Front Desk Clerk
Hilton Garden Inn Columbus Airport —Columbus, OH
- $15 - $16 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
5d
Front Desk Night Audit, Overnight Shift
Crescent Hotels & Resorts LLC —Columbus, OH
- $17 an hour
- Weekends as needed
- Hotel
- Computer skills
- Entry level
- Free parking
- Commuter assistance
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2d
Front Desk Clerk
Indus Hotel Corp —Columbus, OH
- $15 - $16 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
5d
Guest Service Representative
Columbus Airport Marriott —Columbus, OH
- $15.00 - $16.50 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
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3d
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
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Front Desk Associate
Fairfield Inn by Marriott Columbus/New Albany, OH —Columbus, OH
- $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
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5d
Night Auditor 11pm-7am
CP COLUMBUS PS LLC —Columbus, OH
- $16 an hour
- Full-time
- Hotel
- Organizational skills
- Entry level
- Disability insurance
- Health insurance
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10d
Front Desk Attendant
Arcis Golf —Dublin, OH
- Weekends as needed
- Ability to stand for extended periods
- Communication skills
- Ability to lift 25 pounds
Housekeepers
Hilton Garden Inn Columbus Airport —Columbus, OH
- $15 - $16 an hour
- Full-time
- Sanitation
- Hotel
- Entry level
- Health insurance
- Dental insurance
5d
Front Desk Agent - AM/PM Shift (Full time/Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
5d
Guest Services Representative Columbus Airport Marriott
Dreamscape Hospitality —Columbus, OH
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
9d
Front Desk Supervisor
Home2/TRU Grove City —Grove City, OH
- $16 - $20 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Front Desk Associate
Courtyard by Marriott - New Albany, Ohio —New Albany, OH
- $15 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Night Auditor
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Hotel
- High school diploma or GED
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Night Auditor
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Paid time off
Quick Apply
3d
Night Auditor | Hyatt House OSU
HH Columbus OSU —Columbus, OH
- $17.00 - $18.50 an hour
- Full-time
- Mid-level
- Hotel
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
11d
Concierge - 3rd Shift
Associa —Columbus, OH
- Overtime
- Clean driving record
- Microsoft Excel
- Microsoft Outlook

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guest service associate front desk jobs near columbus

Lead Sales Associate - Wellness / Fitness - Grandview

SweatHouz -
Columbus, OH

Quick Apply

Job Details

Full-time
$18.50 an hour
3 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

CPR Certification
Customer communication
High school diploma or GED
Fitness sales
Bachelor's degree
First Aid Certification

Full Job Description

Lead Sales Associate Position Summary

As the Lead Sales Associate, you will play a key role in driving membership growth, delivering an exceptional guest experience, and helping ensure consistent execution of the SweatHouz sales and service process.

The Lead Sales Associate is a senior, high-performing member of the studio team who leads by example on the sales floor. You will spend the majority of your time working directly with leads, intro guests, members, and prospective members while also helping coach and support other Sales Associates.

This is a hands-on sales and customer service position—not a traditional management role. The ideal Lead Sales Associate is someone who loves talking with people, is comfortable selling memberships, takes ownership of results, and naturally helps elevate the performance of the team around them.

Your schedule will include a combination of weekday, evening, and weekend shifts based on the needs of the studio.

Ideal Candidate

The ideal candidate is an energetic, confident salesperson with a strong customer-service mindset and a track record of achieving sales goals.

They are comfortable starting conversations, asking thoughtful discovery questions, understanding a guest's goals and motivations, presenting membership options, handling objections, and confidently asking for the sale.

They also enjoy helping others improve. They can provide coaching and feedback to other Sales Associates while maintaining a positive, supportive team environment.

Most importantly, the right candidate believes in the importance of health and wellness and is passionate about creating an exceptional experience for every person who walks through our doors.

Preference will be given to candidates with experience in fitness, wellness, hospitality, membership-based businesses, or other service-oriented sales environments.

Essential Duties & ResponsibilitiesSales & Membership Growth — 60% of Role

Consistently achieve individual membership, package, and studio sales goals.
Deliver an exceptional intro experience from initial conversation through membership presentation.
Conduct effective discovery conversations to understand each guest's goals, motivations, and "why."
Recommend the membership or package that best aligns with the guest's needs.
Confidently present pricing, answer questions, overcome objections, and ask for the sale.
Follow up with leads, intro guests, missed guests, and other sales opportunities through calls, texts, and other approved communication channels.
Complete intro pre-calls and follow-up activities according to the studio's established sales process.
Maintain accurate notes, trackers, and customer information.
Help ensure no lead or sales opportunity goes untouched.
Support promotional campaigns, member referrals, local partnerships, events, and other studio revenue initiatives.
Monitor personal and studio sales KPIs and take ownership of improving results.

Sales Leadership & Coaching — 20% of Role

Serve as a role model for Sales Associates by consistently demonstrating the SweatHouz sales and service process.
Help onboard and train new Sales Associates.
Conduct role-playing and sales practice with team members as directed by the Studio Manager.
Coach Sales Associates on discovery questions, membership presentations, objection handling, follow-up, and closing.
Reinforce studio sales standards and best practices during shifts.
Identify opportunities for improvement and communicate them to the Studio Manager.
Help create a positive, accountable, results-oriented sales culture.
Celebrate team wins and encourage Sales Associates to continually improve their skills.

Guest Experience & Studio Execution — 20% of Role

Deliver a five-star experience to every guest and member.
Build relationships with members and create a welcoming, energetic studio environment.
Answer questions about infrared sauna, cold plunge, contrast therapy, memberships, packages, and studio services.
Support check-ins, tours, intro sessions, scheduling, member questions, and other front-desk responsibilities.
Maintain a clean, organized, safe, and presentation-ready studio.
Complete required opening, closing, cleaning, and operational checklists.
Immediately address guest concerns and involve the Studio Manager when appropriate.
Help identify opportunities to improve the member and guest experience.
Support the Studio Manager and team with other studio responsibilities as needed.

Key Performance Indicators

Success in the Lead Sales Associate role will be measured through metrics including:

Intro-to-membership conversion rate
Memberships sold
Lead-to-intro conversion
Outbound calls and quality sales conversations
Lead and intro follow-up completion
Intro process execution
Member and guest experience
NPS and customer feedback
Sales Associate coaching and development
Overall studio revenue and membership growth

Who We're Looking ForQualifications

High school diploma required; college experience or Bachelor's degree preferred
CPR/First Aid certification is a plus
Experience with Mindbody or similar fitness/wellness software is a plus

Experience & Skills

2+ years of sales or customer-service experience preferred
Experience in fitness, wellness, hospitality, retail, memberships, or another service-based sales environment preferred
Proven ability to achieve sales goals
Strong communication and interpersonal skills
Comfortable making outbound sales calls and following up with leads
Confident presenting pricing and asking for the sale
Strong objection-handling and problem-solving skills
Ability to coach and positively influence other team members
Highly reliable, organized, and accountable
Comfortable working independently and taking ownership of results
Ability to thrive in a fast-paced, customer-facing environment
Passion for health, wellness, fitness, and helping others

What Makes Someone Successful in This Role

A successful Lead Sales Associate doesn't simply complete assigned tasks. They take ownership of the sales opportunities in front of them.

They notice the lead who hasn't been contacted, the intro guest who needs follow-up, the Sales Associate who could use additional coaching, and the member who needs extra attention—and they take action.

They lead through their own performance, consistently demonstrate excellent customer service, and help create a studio culture where strong sales results and an exceptional guest experience go hand in hand.

Compensation & Perks

Competitive hourly compensation
Performance-based bonus opportunities
PTO eligibility based on employment status
Access to SweatHouz locations for you and your partner/spouse
50% Healthcare Reimbursement
Opportunities for advancement into Assistant Studio Manager, Studio Manager, or other leadership positions

About SweatHouz (SWTHZ)

SweatHouz is revolutionizing the wellness space by delivering private infrared sauna and cold plunge experiences. With more than 100 open locations and hundreds of licenses sold, SWTHZ is one of the fastest-growing recovery concepts in the country, bringing contrast therapy into the mainstream through sleek, high-tech studio environments.

If you're passionate about wellness, love sales and customer service, enjoy helping teammates improve, and want the opportunity to grow into leadership, we'd love to hear from you.

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience selling fitness, wellness, gym, health, or similar services? If yes, please explain if not on your resume.
Our shifts are are typically M-F 5:30am to 12:30pm, 12:30pm to 6:30pm or 3:30pm to 9:30pm and Sat/Sun 6:30am to 1:30pm or 12:30pm to 6:30pm. Are there any shifts that do not work for your schedule?
This is a full time position (30+ hours per week). Are you available to work 5 days per week?

Work Location: In person

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