Top 113 Guest service support expert Jobs in Columbus

Service Excellence Ambassador (Part-Time, Casual)
OhioHealth —Dublin, OH
- Part-time
- Hospital
- High school diploma or GED
- Conflict management
11d
Guest Services Staff - PromoWest - Columbus
AEG Worldwide —Columbus, OH
- $10 - $14 an hour
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
Product Operations Educator | Easton Town Center
Lululemon —Columbus, OH
- $18.00 - $22.71 an hour
- Weekends as needed
- 18 years or older
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Retail Key Holder
Kendra Scott —Columbus, OH
- $15 - $18 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Ability to lift 50 pounds
Quick Apply
Vow'd Weddings Part Time Stylist (Weekends)
Altar'd State —Columbus, OH
- Part-time
- 18 years or older
- Customer service
- Merchandising
9d
Administrator, Property
Chipotle —Columbus, OH
- $67,000 - $95,500 a year
- Bachelor of Science
- Research
- Mid-level
- Health insurance
- Dental insurance
Executive Assistant I - Legal
OhioHealth —Columbus, OH
- Full-time
- Research
- 3 years
- High school diploma or GED
Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3244)
Target —Columbus, OH
- $16 - $24 an hour
- Part-time
- Merchandising
- Computer skills
- Entry level
Cocktail Server
Pins Mechanical Co —Dublin, OH
- $20 - $35 an hour
- 8 hour shift
- Serving
- Bar
- No education required
- Paid training
- Employee discount
Quick Apply
Bartender
True Food Kitchen —Columbus, OH
- $22 - $30 an hour
- Part-time
- Bar
- Restaurant
- Entry level
- Employee assistance program
- Pet insurance
Quick Apply
8d
Technical Support Specialist-1
ABB Inc. —Delaware, OH
- $83,300 - $133,280 a year
- Full-time
- Remote
- Azure
- Microsoft Outlook
- English
- Health savings account
- AD&D insurance
Quick Apply
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3244)
Target —Columbus, OH
- $16 - $24 an hour
- Choose your own hours
- Merchandising
- Entry level
- Flexible schedule
Seasonal: Overnight Inbound (Stocking) (T1058)
Target —Columbus, OH
- $16.25 - $24.40 an hour
- Part-time
- Entry level
Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food & Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1072)
Target —Columbus, OH
- $16 - $24 an hour
- Part-time
- Merchandising
- Entry level
9d
Store Associate $15/hour
Vera Bradley —Sunbury, OH
- $13.84 - $20.81 an hour
- Part-time
- 16+ years old
- Entry level
- Wellness program
- Paid time off
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks (T3244)
Target —Columbus, OH
- $16 - $24 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
Server
No Soliciting —Dublin, OH
- From $25 an hour
- Part-time
- No education required
- Mid-level
- Cash register
- Paid training
Quick Apply
Host
Firebirds Wood Fired Grill —Columbus, OH
- 8 hour shift
- In person
- Basic math
- Reliable transportation
- Restaurant
- Paid time off
- Opportunities for advancement
Quick Apply
Area Manager
LAZ Parking Midwest, LLC —Columbus, OH
- $57,000 - $60,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Ability to walk for extended periods
Quick Apply
GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1972)
Target —Whitehall, OH
- $16 - $24 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule

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Service Excellence Ambassador (Part-Time, Casual)

OhioHealth -
Dublin, OH

Apply Now

Job Details

Part-time
11 days ago

Qualifications

Patient advocacy
High school diploma or GED
Conflict management
Medical terminology
Negotiation

Full Job Description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

The Service Excellence Ambassador will provide exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates. Ambassadors are responsible for giving and collecting information for visitors/families/patients regarding patient's location, condition, and when appropriate, treatment progress, all while maintaining confidentiality; facilitating communication between patient, family and hospital staff; acting as a patient advocate by investigating concerns and expediting admission and other delays; resolving problems and complaints and escalating when necessary; responding to special needs and ensuring needs are being met; greeting, giving directions, and escorting visitors/families/patients, assisting with wheelchairs when necessary; answering multi-line phone and transferring callers to appropriate patient room or other location; overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas.

Responsibilities And Duties:

15%
Giving and collecting information to visitors/families/patients regarding the patient's, location, condition and treatment progress while maintaining confidentiality

25%
Communicating between patient, family and hospital staff

10%
Acting as an advocate by investigating and expediting admission and other delays.

5%
Resolving problems and complaints and escalating when necessary

15%
Responding to special needs and ensuring needs are being met

10%
Greeting, giving directions to and escorting visitors/families/patients, assisting with wheelchairs when necessary

5%
Answers multi-line phone and transfers callers to appropriate patient room or other location 8.

15%
Overseeing functions of information desks and lobbies including but not limited to, cleanliness and order of lobbies and surrounding work areas The major duties, responsibilities and listed above are not intended to be all-inclusive of the duties, responsibilities and to be performed by employees in this job. Employee is expected to all perform other duties as requested by supervisor.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Degree in Communications, Public Relations, Social Sciences, or health related field. Equivalent experience may be considered.
Specialized Knowledge:
Knowledge of conflict resolution, interpersonal communication, win-win negotiations, medical terminology, diversity training and working of hospital.
Kind and Length of Experience: Minimum Two years of experience in a consumer advocacy or service role.

SPECIALIZED KNOWLEDGE
Communications, Public Relations, Social Sciences, or health related field. Equivalent Experience may be considered. Knowledge of conflict resolution, interpersonal Communication, win-win negotiations, medical terminology, diversity training and working of hospital. Minimum Two Years of Experience in a consumer advocacy or service role.

DESIRED ATTRIBUTES
One year graduate education in areas listed under. Working knowledge of stress management, and crisis theory. Experience in patient care setting. Three years of experience in consumer advocacy/service. One years experience in patient advocacy role in health care. Formal training in customer service. Knowledge of process improvement and patient education. 3-5 years of customer service and/or clerical related experience in healthcare environment.

Work Shift:

Variable

Scheduled Weekly Hours :

As Needed

Department

Guest Services and Ambassadors

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Apply Now

Refine Your Search

guest service support expert jobs in columbus

Service Excellence Ambassador (Part-Time, Casual)

Guest Services Staff - PromoWest - Columbus

Product Operations Educator | Easton Town Center

Retail Key Holder

Vow'd Weddings Part Time Stylist (Weekends)

Administrator, Property

Executive Assistant I - Legal

Seasonal: Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3244)

Cocktail Server

Bartender

Technical Support Specialist-1

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3244)

Seasonal: Overnight Inbound (Stocking) (T1058)

Seasonal: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food & Beverage, Front of Store Attendant (Cart Attendant), Style, Inbound (Stocking) (T1072)

Store Associate $15/hour

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks (T3244)

Server

Host

Area Manager

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T1972)

I want to receive the latest job alert for guest service support expert in columbus

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