Top 90 guest services agent Jobs in columbus

Front Desk Agent
The Ohioan Hotel and Event Center —Lewis Center, OH
- Weekends as needed
- Background check
- 18 years or older
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
2d
Leasing Agent
RHM Real Estate Group —Columbus, OH
- $20 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Night Auditor/Guest Service Agent
Courtyard Columbus Worthington —Columbus, OH
- Part-time
- Hotel
- Math
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
8d
Leasing Agent Professional
T&R Properties —Columbus, OH
- $18 - $22 an hour
- Overtime
- Background check
- Computer literacy
- Office
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
MainStay Suites Columbus North - Worthington —Columbus, OH
- $14 - $16 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- Ability to lift 25 pounds
Quick Apply
Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
- $15 - $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Employee discount
- Opportunities for advancement
Quick Apply
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $13 - $14 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
- $15 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Hotel Front Desk Agent
Hampton by Hilton —Grove City, OH
- $14.50 - $16.00 an hour
- Full-time
- English
- Research
- Hotel
- Employee discount
Quick Apply
Guest Service Agent
Drury Hotels —Grove City, OH
- From $16.50 an hour
- Urgently hiring
- English
- Hotel
- Cleaning
- Disability insurance
- Health insurance
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Hotel Rotational Weekend Guest Service Agent
Home2 Suites Polaris —Columbus, OH
- From $15.50 an hour
- Part-time
- Hotel
- Front desk
- 1 year
- On-the-job training
Quick Apply
Hotel Front Desk Agent
Hilliard Rome —Columbus, OH
- $15 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Night Audit, Overnight Shift
Crescent Hotels & Resorts LLC —Columbus, OH
- $17 an hour
- Weekends as needed
- Hotel
- Computer skills
- Entry level
- Free parking
- Commuter assistance
Quick Apply
10d
Front Desk Agent - Full Time
Hyatt Regency Columbus —Columbus, OH
- $17.25 an hour
- Weekends as needed
- Hotel
- Administrative experience
- Entry level
- Commuter assistance
- Health insurance
14d
Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
- $16.00 - $16.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Renaissance Westerville —Westerville, OH
- From $16 an hour
- Part-time
- Background check
- Customer service
- Hotel
- Free parking
- Paid jury duty
Quick Apply
1d

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guest services agent jobs near columbus

Front Desk Agent

The Ohioan Hotel and Event Center
Lewis Center, OH

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Paid time off
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

Customer communication
Greeting customers
Answering guest questions
Hotel and accommodations guest inquiries
High school diploma or GED
Handling customer service requests
OPERA
Business hotel experience

Full Job Description

The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) located in Lewis Center, Ohio is searching for a Front Desk Agent to join our team!

Job Summary:

We are seeking a polished, service-driven Guest Experience Agent to join our team. The ideal candidate is flexible, dependable, and passionate about creating exceptional guest experiences that feel personal, welcoming, and memorable.

We are a unique lodging experience that values unique individuals—people who bring warmth, professionalism, and initiative to every guest interaction. Prior experience in luxury or upscale hospitality is strongly preferred, along with a natural ability to take ownership, anticipate guest needs, and create a sense of home for every arrival.

This role is perfect for someone who thrives in a fast-paced, elevated hospitality environment and takes pride in creating meaningful connections with guests. Compensation is well above industry and position standard, to match your experience, and desire to be a part of a team that strives for continuous improvement.

Essential Functions:

Provide refined, professional, and warm guest service during check-in and check-out
Handle reservations, payments, and guest inquiries with accuracy and care
Operate the OPERA Cloud Property Management System (PMS) to manage reservations, billing, and guest profiles
Collaborate with housekeeping, Sales, Planning, and all departments to ensure seamless guest experiences
Resolve guest concerns with professionalism, empathy, and urgency
Maintain an elegant, organized, and welcoming front desk and lobby presence
Uphold luxury service standards and consistently exceed guest expectations

Qualifications, Education, Experience, Skills, and Abilities:

Flexible availability, including weekends and holidays
Strong communication and elevated customer service skills
Experience with OPERA Cloud PMS strongly preferred (or ability to learn quickly)
Proficiency in Microsoft Word and Microsoft Excel
Previous experience in luxury or boutique hotel environments preferred
Strong organizational skills and the ability to multitask under pressure
Leadership qualities, initiative, and a guest-first mindset

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

Position requires standing during duration of shift.
Position does require occasional assistance with luggage for guest up to 20 lbs.

What We Offer:

5 complimentary room nights per year for employees
Employee meals provided (breakfast, lunch, and dinner)
Quarterly “Catch the Spirit” events celebrating and recognizing our team
Free Shoes for Crews footwear program
Accrued Paid Time Off (PTO)
401k match
Dining and travel discounts within our portfolio
Industry leading pay
Telehealth benefits
Opportunities for growth and advancement within the organization

About Us:

We are a distinctive lodging hotel dedicated to creating meaningful, memorable stays. Hospitality is not just what we do—it is who we are. We believe in genuine connection, thoughtful service, and creating a place where guests feel truly at home. We are looking for individuals who want to grow with us, bring their unique strengths to the team, and help craft unforgettable experiences for every guest we welcome.

Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

We are managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Application Question(s):

Are you able to work mornings, nights, weekends and holidays?
Are you at least 18 years of age?
What are your salary expectations?

Work Location: In person

Quick Apply

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