Top 36 Help desk representative information Jobs in Columbus

Patient Registration Representative
OhioHealth —Columbus, OH
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
4h
Call Center Customer Service Agent
Fortuity —Columbus, OH
- $16 - $20 an hour
- Seasonal
- Writing skills
- High school diploma or GED
- Communication skills
- Free parking
- Opportunities for advancement
Quick Apply
12d
Part-Time Sales Receptionist
Milan Laser Hair Removal —Reynoldsburg, OH
- Part-time
- Communication skills
- Entry level
- 401(k) matching
- Opportunities for advancement
Quick Apply
2d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Campus Support Coordinator (On-site in Columbus)
Arizona College of Nursing —Columbus, OH
- Full-time
- School experience
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Customer Service Representative/Route Service Representative
Gateway Services Inc —Columbus, OH
- $19 - $23 an hour
- Overtime
- Clean driving record
- Heavy lifting
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
GUEST SERVICE REPRESENTATIVE
FAIRFIELD - COLUMBUS EAST —Reynoldsburg, OH
- $15.50 - $16.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Adult Education Instructor
Godman Guild Association —Columbus, OH
- $44,000 - $47,000 a year
- Weekends as needed
- Classroom
- Google Workspace
- High school
Quick Apply
3d
Career Advancement Instructor
Godman Guild Association —Columbus, OH
- From $55,000 a year
- Weekends as needed
- Classroom
- Computer literacy
- English
Quick Apply
3d
Field Technician
Vinson —Hilliard, OH
- $0.67 per mile
- Overtime
- Classroom
- Computer science
- Clean driving record
- Mileage reimbursement
- Paid holidays
Quick Apply
Executive Assistant
McKinsey & Company —Columbus, OH
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Dublin, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Representative
J&P Hospitality Management, LLC —Columbus, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Facilities Associate
RR Donnelley —Columbus, OH
- $18.99 - $26.59 an hour
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
14d
Store Manager
Ross Stores —Columbus, OH
- $61,160 - $95,564 a year
- Weekends as needed
- 5 years
- Merchandising
- English
13d
Restaurant Outreach Representative | $18/hr + Bonuses + Vehicle Stipend
Advanced Fryer Solutions LLC —Columbus, OH
- $18 an hour
- Part-time
- Reliable transportation
- Restaurant
- Entry level
Quick Apply
9d
Membership Experience Specialist- North YMCA
YMCA of Central Ohio —Columbus, OH
- $13 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Care Technician - PCT
Fresenius Medical Care —Columbus, OH
- 12 hour shift
- Inventory control
- Heavy lifting
- Outpatient experience
- Paid training
Membership Experience Specialist - Hilliard YMCA
YMCA of Central Ohio —Hilliard, OH
- $13 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
Quick Apply
6d
Security Specialist
Anduril Industries —Columbus, OH
- $98,000 - $129,000 a year
- Email
- Microsoft Outlook
- 5 years
- Senior level
Quick Apply

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Patient Registration Representative

OhioHealth -
Columbus, OH

Apply Now

Job Details

Full-time
4 hours ago

Qualifications

High school diploma or GED
Decision making

Full Job Description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

This position is for 9:30p-6a M-F w/every other weekend. Position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates.

Responsibilities And Duties:

Accurately identifies patient in EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service.
Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processed BXC patients.
Transcribes ancillary orders.
Scheduled outpatients.
Generates, prints and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals.
Attempts to collect residual balances from previous visits.
Answers questions or concerns regarding insurance residuals and self-pay accounts.
Uses knowledges of CPT codes to accurately select codes from clinical descriptions.
Generates appropriate regulatory documents and obtains consent signatures.
Identifies and/or determines patient Out of Network acceptance into the organization.
Reviews insurance information and speaks to patients regarding available financial aid.
Explains billing procedures, hospital policies and provides appropriate literature and documentation.
Scans required documents used for claim submission into patient’s medical record.
Escorts or transports patients in a safe and efficient manner to and from various destinations.
Assists clinical staff in administrative duties as needed.
Complies with policies and procedures that are unique to each access area.
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas.
Goes to the Nursing Units to register or obtain consents.
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patient.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts.
Maintains patient logs for statistical purposes.
Reviewed insurance information and determines need for referrals and/or financial counseling.
Educations patients on MyChart, including its activation.
Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

SPECIALIZED KNOWLEDGE

Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting.

Work Shift:

Night

Scheduled Weekly Hours :

Department

Corporate Registration

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio .

Apply Now

Refine Your Search

help desk representative information jobs in columbus

Patient Registration Representative

Call Center Customer Service Agent

Part-Time Sales Receptionist

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Campus Support Coordinator (On-site in Columbus)

Customer Service Representative/Route Service Representative

GUEST SERVICE REPRESENTATIVE

Adult Education Instructor

Career Advancement Instructor

Field Technician

Executive Assistant

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Guest Service Representative

Facilities Associate

Store Manager

Restaurant Outreach Representative | $18/hr + Bonuses + Vehicle Stipend

Membership Experience Specialist- North YMCA

Patient Care Technician - PCT

Membership Experience Specialist - Hilliard YMCA

Security Specialist

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