Top 2 Help desk specialist ii Jobs in Columbus

Storage Architect
AGE Solutions —Columbus, OH
- From $105,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid training
- Paid parental leave
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Storage Architect
AGE Solutions —Columbus, OH
The Storage Architect provides advanced technical expertise to a DoD storage team and supports develop of innovative solutions for complex infrastructure…
From $105,000 a year
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Cloud Storage Engineer
AGE Solutions —Columbus, OH
3 years of professional experience in the engineering field, including evaluating, constructing, and integrating enterprise-level storage and backup software…
From $100,000 a year
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Maintain accurate records of all hardware and software license agreements. Education: Associate's Degree (two-year college or technical school), or equivalent…
Storage Architect
AGE Solutions —Columbus, OH
The Storage Architect provides advanced technical expertise to a DoD storage team and supports develop of innovative solutions for complex infrastructure…
From $105,000 a year
Quick Apply

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Storage Architect

AGE Solutions -
Columbus, OH

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Job Details

Full-time
From $105,000 a year

Benefits

Paid training
Paid parental leave
Health savings account
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

IT operations
Enterprise software
Software implementation
Server backup and recovery
DoD experience
Technical solutions implementation
IAT Level III
Technology management
Team management
Technology advisory
DoD 8570
Data backup
SAN
IAT
Network Attached Storage (NAS)
IAT Level II
Implementing IT solutions
Managing tech infrastructure teams

Full Job Description

About Us

AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.

The Storage Architect provides advanced technical expertise to a DoD storage team and supports develop of innovative solutions for complex infrastructure challenges. The individual serves as a subject‐matter expert, guiding project teams and ensuring systems align with organizational and regulatory standards. They independently solve complex technical problems, support major projects, and help maintain a stable and efficient operational environment.

Essential Duties and Responsibilities:

Provide advanced technical support, analysis, and guidance on complex infrastructure matters.
Serve as a technical expert to project teams, offering interpretation and solution alternatives.
Ensure hardware, operating systems, and software comply with organizational and regulatory requirements.
Document system specifications, project plans, configurations, and testing activities.
Contribute to research and development efforts that enhance infrastructure capabilities.
Lead or support major technical projects, applying creative and effective problem‐
Identify and resolve operational issues within the existing environment.
Assign routine tasks to support staff and provide technical direction as needed.
Prepare and maintain documentation for system requirements, project plans, configurations, and testing processes.
Support research and development initiatives aimed at improving infrastructure functionality.
Take the lead or assist with significant technical projects, using innovative and practical problem‐solving approaches.
Diagnose and address operational problems within the current environment.
Delegate routine assignments to support staff and offer technical guidance when necessary.
Support storage system security, ensuring deployments and configurations adhere to DISA STIGs as well as DoD cybersecurity policies.
Coordinate the team's support for after-hours troubleshooting and incident response.
Provide storage, backup, and system administration.
Support on-premises and cloud-hosted environments.
Support management related tasks as required to include onboarding, offboarding, and compiling/reviewing status and progress reports.

Required Skills, Qualifications and Experience:

Required Experience:
- Two (2) years of experience in an advisory or managerial role supporting DoD or Federal enterprise infrastructure, including evaluating, integrating, and implementing enterprise‐level storage and backup software technologies.
- Five (5) years of hands‐on experience with enterprise SAN (Storage Area Network) management, including technologies such as Fiber Channel zoning, iSCSI, FCoE, unified fabric, HBAs/CNAs, storage controllers, LUNs, RAID, and file sharing/NAS (Network Addressable Storage).
- Hands‐on experience managing enterprise hierarchical storage systems and operating enterprise backup and restore services using tools such as Veritas NetBackup.
- Three (3) years of hands‐on experience working with Department of Defense (DoD) IT systems.
Required Certifications:
- DoD 8570 IAT II Certification
- Must also have one of the following Computing Environment certifications:
  - AWS Certified Solutions Architect – Professional
  - Microsoft Certified: Azure Solutions Architect Expert
  - Hitachi Data Systems Qualified Professional Storage Administration
  - Dell Certified Associate Information Storage and Management
  - NetApp Certified Data Administrator (ONTAP)
  - NetApp Certified Hybrid Cloud Administrator
  - NetApp Certified Hybrid Cloud Architect
  - NetApp Certified Implementation Engineer SAN Specialist (ONTAP)
  - NetApp Certified hybrid Cloud Implementation Engineer
  - Veritas Certified Specialist Backup 10.x
Required Security Clearance:
- Current DoD Top Secret Clearance Required
Work Location:
- Must be able to work onsite full-time at one of the following client locations:
  - MI: Battle Creek
  - OH: Columbus, Dayton
  - VA: Fort Belvoir, Richmond
  - UT: Hill AFB (Ogden)
  - PA: New Cumberland, Philadelphia, PA
  - CA: Tracy

Preferred Qualifications:

DoD 8570 IAT III Certification

Work Environment and Physical Demand:

Must be able to work in a network closet and sit a computer desk for long periods of time.
Must be able to lift between 35-40lbs to shoulder height multiple times a day.

Compensation: $105,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
401(k) with Match: We match 3% of your contributions with immediate vesting.
Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
Parental Leave: 15 days of fully paid leave for new parents, because family matters.
Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.

At AGE, you'll do work that matters, supported by a company that delivers for its people.

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Storage Architect

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