Top 15 Helpdesk manager Jobs in Columbus

IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only
Stafford Technology —Columbus, OH
- $55,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
IT Manager - Infrastructure & Cybersecurity
MW Components —Columbus, OH
- 8 years
- AWS
- Analysis skills
Quick Apply
1d
IT Service Desk Manager
VoxTel Pro —Columbus, OH
- $52,750 - $56,000 a year
- Full-time
- Computer literacy
- DevOps
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
Information Technology Supervisor 3 (PN 20079216)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
- $48.93 an hour
- Overtime
- Computer Science
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Technology Solution Center Analyst Lead
PNC Financial Services Group —Columbus, OH
- $41,250 - $68,750 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 4 years
- Wellness program
- Health savings account
IT Help Desk Technician I
Ace Electric —Plain City, OH
- Full-time
- Background check
- Pass drug screening
- Office
- Dental insurance
- Vision insurance
Quick Apply
Software Support Specialist I
Vargo Integrated Systems —Dublin, OH
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Yardi Technical Analyst Hybrid
National Church Residences —Dublin, OH
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply
1d

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Systems Administrator/Windows/Columbus, OH LOCAL
Motion Recruitment —Columbus, OH
This role owns the health of end-user computer hardware, software, and applications, acting as the final point of contact for technical support while managing…
8d
Endpoint Systems Administrator (SCCM/MECM) $55.56
Calance US —Marysville, OH
Bachelor's degree in IT or related field (or equivalent experience). Build and maintain task sequences and/or AutoPilot configurations for imaging, managing…
$55.55 an hour

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IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only
Stafford Technology —Columbus, OH
Previous *helpdesk, desktop support, field support, or IT support experience*. Construction, trades, or field-service industry experience.
$55,000 - $60,000 a year
Quick Apply
2d
IT Manager - Infrastructure & Cybersecurity
MW Components —Columbus, OH
Establish and maintain robust cybersecurity tools and processes (endpoint protection, firewall management, vulnerability management, backup/recovery, incident…
Quick Apply
1d

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helpdesk manager jobs near columbus

IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only

Stafford Technology -
Columbus, OH

Quick Apply

Job Details

Permanent | Full-time
$55,000 - $60,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee stock ownership plan

Qualifications

Attention to detail
Construction experience
Desktop administration
CompTIA A+
Intune
Help desk

Full Job Description

IT Support Specialist

Columbus, OH - 5 days per week onsite
Full-Time | $55,000–$60,000

About the Opportunity

Hello! I'm searching for an IT Support Specialist to join a growing IT team in Columbus. This is a hands-on, people-focused position for someone who enjoys troubleshooting technology, solving problems, and helping users get the most out of their systems.

You'll work directly with the IT Manager as the first point of contact for technical support, handling Tier 1 and Tier 2 issues while assisting with hardware deployment, Microsoft 365 administration, employee onboarding, and ongoing IT projects.

What You'll Do

Serve as the first point of contact for helpdesk requests and resolve Tier 1 and Tier 2 support tickets
Troubleshoot hardware, software, application, Wi-Fi, and connectivity issues
Manage Microsoft 365 user accounts, password resets, and access provisioning
Image, configure, deploy, and support laptops, monitors, docking stations, printers, and other equipment
Maintain IT hardware inventory and coordinate repairs and replacements
Support new-hire onboarding, including account setup and equipment provisioning
Document solutions and contribute to the IT knowledge base and standard operating procedures
Partner directly with the IT Manager on projects and process improvements
Provide occasional on-site support at the company's Northern Ohio location

What We're Looking For

Previous helpdesk, desktop support, field support, or IT support experience
Strong troubleshooting and problem-solving skills
Excellent communication and customer-service skills
Ability to prioritize multiple tickets and follow issues through resolution
Self-motivated, organized, and detail-oriented approach
Genuine interest in technology and helping people
No college degree required

Preferred Experience

Microsoft 365 administration and user management
Helpdesk/ticketing systems
Basic networking and connectivity troubleshooting
CompTIA A+ certification or equivalent hands-on experience

Nice to Have

Microsoft Intune and Defender for Endpoint
Apple device support
Bluebeam Revu
Smartsheet
Construction, trades, or field-service industry experience

Employees receive medical, dental, and vision insurance, a 401(k), and participation in an Employee Stock Ownership Plan (ESOP). You'll join an established organization with nearly a century of history while becoming part of an IT department that is actively growing its capabilities.

This is an excellent opportunity for an IT support professional who wants hands-on responsibility, direct exposure to IT leadership, and room to grow within a stable organization.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

What part of Central Ohio do you live?

Experience:

Help desk: 2 years (Preferred)

Location:

Columbus, OH 43229 (Required)

Ability to Commute:

Columbus, OH 43229 (Required)

Work Location: In person

Quick Apply

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helpdesk manager jobs in columbus

IT Support Specialist - FTE/Direct hire - Columbus, OH - Onsite (local candidates only) - W2 only

IT Manager - Infrastructure & Cybersecurity

IT Service Desk Manager

IT Help Desk Technician

Information Technology Supervisor 3 (PN 20079216)

Technology Solution Center Analyst Lead

IT Help Desk Technician I

Software Support Specialist I

POS Support Agent

Yardi Technical Analyst Hybrid

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